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Customer Support

Customer Service & Support

Please feel free to call our friendly & knowledgeable staff with your sales or support questions during these hours:

Monday - Friday:   8am - 8pm
Saturday:   8am - 7pm
If it's after hours and you would like us to contact you, please leave a message and we'll call you soon after we open on the next business day.

You may reach our Customer Service & Support at any of the numbers listed below. To avoid long distance charges, please dial the one that is local to the island from which you are calling:

Island Local Number

Kauai

240-2070
Oahu 792-2070
Maui 270-2250
Molokai 660-2250
Lanai 568-2250
Big Island 930-2250
Toll Free from the Mainland 1-877-91-ALOHA

Email Contacts
 - General Information
 - Sales
 - Hawaii OnLine Billing
 - Pacific LightNet Billing
 - Technical Support
 - Human Resources


Offices

Pacific LightNet Inc
1132 Bishop Street, Suite 800
Honolulu, Hawaii 96813-2822
Phone numbers:
  808-791-1000 main
808-791-3119 fax
888-478-1414 toll free
Hours:
  8:00am until 5:00pm Monday through Friday
  Hawaii Kai Store
Koko Marina Center [map]
7192 Kalanianaole Hwy #C-120
Honolulu, Hi 96825
Phone numbers:
  808-791-4572 main
808-792-5658 fax
Hours:
  8:00am until 5:00pm Monday through Friday

 
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