To Order Online
Ordering from FavorAffair.com couldn’t be easier – or more secure! Your credit
card information is safe on our secure online shopping basket. Ordering online
is the quickest way for you to go from browsing, to shopping, to buying!
If you have a question about your online order – just shoot us an email to
customercare@favoraffair.com. You can email us 24 hours a day, 7 days a
week. Or if you’d prefer, just give us a call…
We actually answer our phones. Really! Call us toll free at 1-866-586-5293 from
8am to 10pm EST.
We can rush deliver your order in most cases. Between the hours of 8am and 10pm
EST, Monday through Friday, just call us and we’ll work with you on getting
your order to you in a hurry!
Once you receive your favors, we’re sure you’ll never want to let them go! But
if you need to return them for any reason, go ahead and send them back. We
accept returns on everything but personalized and edible items. For any reason.
Our return process is easy – simply send us an email to
customercare@favoraffair.com or call us at 1-866-586-5293
within 7 days of receiving your order for authorization on a return. We can
accept authorized returns within 7 days as long as the items are unused and
still in their original packaging.
Use your Visa, MasterCard, American Express and Discover to purchase your
favors online or by phone.
We ship your orders within 2-5 business days from the day your order was
placed. (Personalized or back ordered items may take longer – please see
individual product descriptions.) Occasionally your order will arrive in
multiple shipments. If you require a rush order, please call us, toll-free at
1-866-586-5293 to discuss rush delivery.
We usually use UPS Ground for the majority of our US shipping. Rush deliveries
can be arranged using other methods, like 2nd day air or overnight, at an
additional charge.
We cannot ship outside the US or Canada.
We do, however, know of two great online favor stores that ship to the UK and
Australia. UK customers will find what they need at
http://www.aweddinglessordinary.co.uk and Australia customers are sure
to be thrilled with the selection available at:
http://www.bonbonniere.com.au.
When you are placing an order you’d like shipped to Canada, please remember to
choose Canada in the pull down “Country” field. Then please choose “UPS
Standard to Canada” as your shipment method. This will mean that standard UPS
rates will be automatically calculated and applied. They are based on the
weight of your order.
In addition to UPS Standard to Canada rates, we charge a flat
$10.95 fee for orders over $40.00, to cover any taxes and duties. This fee will
prevent you from incurring any additional charges once the package arrives in
Canada.
It’s true! Favor Affair is happy to provide samples to our customers. Go ahead
and order a sample pack. By seeing a sample, you’ll feel that much more
confident when you place your final, larger order for your wedding!
Sales tax will only be assessed for orders that are shipped within the state of
Georgia (7%). All other states and countries are tax-exempt.
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