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Legendary Customer Service

At FatPort we don't just pay lip-service to quality customer care. We are committed to providing Legendary Customer Service. We want to make your experience as user-friendly and painless as possible. Our team of specialists is always monitoring the system, so we can immediately respond to any wireless technical difficulties.

As an extra service to you, we've developed a relationship with YourTechOnline.com who can provide online or telephone support for non-wireless technical issues, including virus removal, spyware management, and any other issue.

Also, take a moment to fill out the customer survey so we can tailor our business to better meet your needs.

Quick Start FAQ

What do I do when I get to a location?
All you need to do is open up a web browser in any FatPort location. Our hardware automatically redirects you to FatPort's login screen.

Where can I access the network?
Your account is valid at any FatPort location.

What forms of Payment do you accept?
You can purchase access time online using your Visa or MasterCard - and you can purchase a Pre-Paid FatCode from FatPort authorized dealers.

Is my billing information secure?
Yes. All credit card information is passed through 128-bit SSL encryption - the same level of encryption used by the banks. Our networks run on the OpenBSD platform, considered to be the most secure operating system available. Check out our security fact sheet for more information.

Feel free to browse our in-depth FAQ section, and at any time if you have any further questions, please don't hesitate to contact us.

Thanks!