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NIIT SmartServe, Gurgaon is certified to the
COPC-2000 CSP Standard Release 3.4 for the BPO Services and Outbound Contact Management (3 programs).
 


NIIT SmartServe is a global BPO organization with broad business expertise in outsourcing. Our objective is to develop and deliver dependable, flexible and cost-effective solutions for back office and contact center operations for leading global organizations. With the IT and learning business heritage, we have established a track record in delivering a diverse set of high quality customized services with highly measurable benefits.

We have the experience of working with many of the world's leading companies across industry sectors. Quality of delivery is the key to our operations and all our solutions are driven by the highest quality standards such as COPC, Six-Sigma and BS 7799. Currently we provide services in the following domains:

We have proven capability in creating long-term relationships with clients in the domains given above. We share world class business processes and technology expertise in ways that deliver high-quality and superior customer satisfaction. As a consequence, clients get better, broader business benefits from outsourcing and are highly satisfied with the results.

IT Solutions
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