Our Rapid Customer Response
Center is staffed 24 hours per day, 7 days per week. You will always
get PRIORITY support when submitting a ticket to any of the departments
below.
| Departments |
Handles: |
|
Support & Technical Issues:
Open
a Support Ticket
|
Alert
Site down, broken CGI scripts, Network Issues, FTP/uploading
problems, control panel issues. |
|
Billing & Accounts:
Open
a Billing Ticket |
Enable/Disable
SSH, Billing Issues, Plan Upgrades, Purchase Add-ons, Suspension
Notices, Domain Name Issues, Account Login Problems. |
|
General, Sales Questions:
Fill
Out Contact Form |
If
you have any questions before signing up, you can reach us here. |
Webmaster
& Misc Issues:
Fill
Out Report Form |
Report
Site issues/mistakes. Inform us of SPAM abuse, Copyright infringment,
illegal activity or any other miscellaneous issues here. |
|
| |
NOTE:
If for any reason we have not replied to your ticket
within a timely matter, there may be email issues between corresponding
servers. In this instance, you should use an alternative email
address when opening a ticket. |
|
|
|
