MyEyes Information

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Our office is open Mon-Fri from 10am to 17:30

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About Us
MyEyes is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@myeyes.co.uk

NORMAL MYEYES OPENING HOURS:

MONDAY: 10.00am - 5.30pm
TUESDAY: 10.00am - 5.30pm
WEDNESDAY: 10.00am - 5.30pm
THURSDAY: 10.00am - 5.30pm
FRIDAY: 10.00am - 5.30pm
SATURDAY: CLOSED
SUNDAY: CLOSED

NB: Orders placed on a Saturday will not be processed until the Monday.

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit and debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Switch and Delta. If you wish to pay by American Express or Diners Card, please call on 044(0) 207 278 8480. We cannot accept Visa Electron on website orders. Your account will be debited as soon as availablility of the product could be confirmed. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling
Items posted to the UK will be by Special Delivery. Items posted overseas will be by International Signed For delivery. There will be a charge of £5 for all orders inside the UK and £7 to overseas. "However, items weighing more than 500g may be subject to an extra postage charge. This will usually only apply to bulk deliveries, but we will contact you if this is the case."----------- "Deliveries overseas can ONLY be delivered to the billing address"

Delivery Schedule
We will normally send your order to you in approx 10 business days . International orders are generally received in under 15 days.

IF YOU REQUIRE A PRODUCT BY A CERTAIN DATE, PLEASE CALL 020 7278 8480 FOR AVAILABILITY AND AN APPROXIMATE DELIVERY DATE.

Back Orders
We will contact you if there is going to be any delay with your order. Most contact lenses will be available in small temporary supplies and we will try to send such a supply at no charge.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is included.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee All our products are guaranteed against manufacturer's defects or faults. This does not affect your statutory rights.

Reaching Us
If you need to reach us,

please email us on info@MyEyes.co.uk,

alternatively, you can call on 020 7278 8480 (International +44 207 278 8480)

or fax us on <020 7833 8114>

or write to us at 68 Exmouth Market, Clerkenwell, London, EC1R 4RA, England

Privacy Policy
MyEyes do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy We guarantee your satisfaction.

MyEyes.co.uk is proud to offer genuine branded products at the most competitive prices available anywhere. Our unbeatable prices can only be maintained by offering a limited returns policy. We will only accept back any products that we consider to be faulty. Before you order on line, we recommend that you try your particular choice locally to check for size, style and colour. You can then return to our website to take advantage of our low prices. If your order is delivered and it is not what you expected and still wish to return the order, there will be a 20% handeling and re-stocking charge on the original sale price.

Quantity discounts available email for details

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