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LivePerson
Engage your website visitors in real time. Capture higher conversion rates and sales with our secure live chat software, click to talk solutions and email management system. Track conversions, measure revenue and customer satisfaction.
Live chat, click to talk, email management for SMB's
Enterprise Solutions

Live Chat Success Stories

BackCountry Logo
  • Proactive live chat helps online retailer Backcountry boost conversion rates

EarthLink Logo
  • EarthLink uses live chat to reduce costs and improve live support

Press Releases/News

Live Chat Thought Leadership

  • Enterprise Resources and Information
  • Article: Why does live chat appeal to online shoppers?

Live Chat for Consumers

Small & Midsize Business: Live Chat & Contact Center Solutions

  • LivePerson Pro: Award-winning live chat solution for SMBs. Gain insight into website activity and deliver live help and live support to online visitors.
  • LivePerson Contact Center: Complete contact center solution. Manage all customer interactions with live chat, click-to-talk, email management and FAQ/knowledgebase solutions.

Enterprise Solutions

  • Timpani Sales & Marketing: Increase sales with proactive live chat and measure performance across channels.
  • Timpani Contact Center: Improve customer satisfaction and reduce service costs with this integrated live support platform.

LivePerson's multi-channel communications platform integrates live chat, email management, click-to-talk, and self-service/knowledgebase technology to manage online sales and customer support. Leverage live chat to increase online sales, average order size and conversion rates. Combine the power of live chat, email management, VoIP click-to-talk and self-service to reduce service and support costs, improve agent productivity and increase customer satisfaction.

Deliver live help, live support and proactive sales assistance with LivePerson's live chat software. Our on-demand live chat solutions are designed for customer service agents using either a PC or a Mac; customers can chat live with your agents using any type of browser or operating system.

LivePerson's live chat, email management and click-to-call products adhere to the highest security standards and are supported by a secure and reliable server infrastructure.