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| COMMONS ALERT: Alert (6/6/2007): Applicants that submitted on-time for the June 5 R01 receipt date will have two extra days (until June 14) to correct errors/warnings. Support Tip: We encourage you to take advantage of our new web support at http://ithelpdesk.nih.gov/eRA/. When requesting support please supply as much of the requested data as possible for faster service. Electronic Submission Tip: Learn about the most frequent application errors at Avoiding Common Errors. | |
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When contacting the eRA Helpdesk make sure you are using the correct contact information. Many users have erroneously been contacting the NIH Helpdesk which does not support the eRA Commons. Our contact information is as follows: Web: http://era.nih.gov Email: commons@od.nih.gov Phone: 301-402-7469/866-504-9552 (Toll Free) 301-451-5939 (TTY) Business hours M-F 7am-8pm EST. This will help us to help you better, thanks. |