Many company and third party QA labs are just “point-and-click” houses. We believe pre-production testing is a great way of catching obvious programming errors. But because of the variability and dynamics of web-based services, most of which is out of your control, real-time production testing is the only way to ensure an error-free, consumer-centric experience. eCommQC offers a unique service designed specifically for each of our client’s needs.

We provide a dedicated testing team to work every aspect and detail that is unique to your customers’ e-experiences. We use a testing environment that enables multiple system and browser configurations to be tested simultaneously to provide efficient through-process management. Our flexible testing platforms allow for expansion to include any consumer-based configuration required.

In addition to our dedicated testing teams, all of our clients have access to a web-based reporting system that allows real-time access to error logs and supporting documentation. We provide instant e-mail notification of significant production errors and client access to eCommQC managers to facilitate direct support in problem solving.

We are experts in process management and will design a quality control protocol upon which you can rely and in which you can have confidence. We won’t be a vendor; we’ll be your partner.