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Welcome to Pacific LightNet, a leading provider of telecommunications services.
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Support

We monitor our networks and your service around the clock. Our NOC technicans are on duty 24 hours a day, 7 days a week. Our customer support team is on duty during the hours listed below to answer your questions and help resolve any issues that may arise concerning your service.

Please feel free to call our friendly and knowledgeable staff with your sales or support questions during these hours:

Monday - Friday:   8am - 8pm
Saturday:   8am - 7pm
We can provide a copy of our escalation procedures and after hours contact information upon request. Otherwise, if it's after hours and you would like us to contact you, please leave a message and we'll call you on the next business day. You may reach our Customer Service and Support at any of the numbers listed below. To avoid long distance charges, please dial the number local to your island:
Island Local Number
Kauai 240-2070
Oahu 792-2070
Maui 270-2250
Molokai 660-2250
Lanai 568-2250
Big Island 930-2250
Inter-Island Toll Free Number 1-800-733-5638
Toll Free from the Mainland 1-877-91-ALOHA
 
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