Employment at ClickTracks

Entry Level Software Developer
Product Manager
Public Relations Manager
Sales Super Star
Web Analyst and Trainer
Web Infrastructure Developer PHP MySQL

Entry Level Software Developer

ClickTracks Analytics, the web analytics innovation leader, has an immediate opening for a full-time Software Developer. This is an entry level position with duties that include:

• C++ coding of new features to our core Windows application
• InstallShield installer scripting
• Creating new builds and maintaining CVS tree

• Bachelor of science degree
• Passion for code that is bug free
• Strong understanding of good UI design
• Ability to quickly grasp the problem and move forward with a solid implementation
• Knowledge of Windows programming techniques, APIs etc.

Product Manager

ClickTracks Analytics, the web analytics innovation leader, has an immediate opening for a full-time product manager, reporting to the CEO.

The Product Manager will be responsible for the management of the product life cycle from Product Requirement Document (PRD) to development through release and post-release support of sales and marketing activities

Specific tasks include:

• Drive the PRD process to define the products that meet customers' needs and company objectives
• Survey prospective and existing customers
• Translate marketing requirements into product requirements
• Evaluate/invent new product ideas
• Review competitive products
• Work with Development to develop use cases and functional specifications that align with PRD
• Create use cases that become the basis for product differentiation and target market definition
• Work closely with Development on the product development and release process
• Evaluate substantiate and prioritize (rank) requests for product changes and enhancements
• Competitively differentiate the product/resolve issues/problems that will affect product's success (includes being involved in issues such as special pricing, special promotions, designing demos, developing training courses, etc.)
• Direct the creation of product materials such as data sheets and white papers as required
• Contribute to the development of strategic product plans that tie market research to company vision
• Develop product pricing and packaging
• Maintain close relationship to customer for awareness of customers' needs and perspectives
• Manage Beta programs
• Facilitate consensus on product plans
• Contribute to user interface design
• Plan and coordinate interdepartmental schedules

The successful candidate will have the following qualifications:

• 2+ years of high tech product management experience, including writing specifications and use cases
• Familiarity with HTML, JavaScript, scripting languages (e.g. ASP, PHP, etc.), dynamically generated websites, web servers (IIS, Apache)
• Understanding of online marketing techniques, particularly Google and Overture pay-per-click advertising and search engine optimization
• Knowledge of OLAP products, data warehouse technology, large database engines
• Highly organized with the ability to prioritize and track multiple tasks to successful completion
• Outstanding oral and written communications
• Entrepreneurial spirit...with a desire to do whatever it takes to get the job done!

Competitive salary; Benefits include health insurance, etc. ClickTracks is close to downtown Santa Cruz.

E-mail a resume and cover letter to Tech-Jobs at ClickTracks dot com.

Public Relations Manager

Location: Santa Cruz, CA

Department: Marketing

We are currently looking for a Public Relations Manager for our Santa Cruz, California offices. This position will coordinate multiple PR agencies to create and implement strategic PR campaign, initiate and write customer case studies and respond to daily media events. News generation and growth of relationships with bloggers and journalists will be crucial. If you have a professional and confident approach, with a successful, proven track record in managing PR, we'd love to hear from you.

Responsibilities Include:

• Coordinate management, customers, and agency vendors to plan and initiate PR campaigns: define goals; analyze problems and opportunities;
• Drive PR strategies and tactics that support and promote company and client objectives
• Solicit case studies from ClickTracks’ customer base, interview users and write case complete studies suitable for press coverage
• Manage agencies, PR resources, and budgets
• Some marketing program event management
• Maintain productive relationships with key media representatives; working closely with media to shape and control reporting.

Job Requirements:

• Skills required include strong written and verbal skills both in informal and formal client and business settings, solid understanding of public relations and marketing principles, strategic planning and implementation, strong client relations skills, knowledge of new business development, critical thinking skills.
• Must be skilled at project management, managing public relations activities for multiple client or divisions, keeping team members focused and motivated on generating the best results, while managing resources and budget along the way.
• An understanding of online marketing practices will be critical to success in this role.
• Minimum of five years public relations and business experience required.
• Recent agency background in a management position preferred.
• BA degree, preferably in Communications, Journalism, English or PR related discipline.
• Demonstrated media relations plus proven creative and strategic thinking.
• Strong leadership and project-management skills.
• Proven client-management and advocacy skills, with excellent follow-through and follow-up.
• Highly developed verbal, written and presentation skills.

To Apply:

We want to hear from local candidates who provide the following:

• Resume covering the above requirements
• An short description of your understanding of web analytics or online marketing

E-mail the above information to marketingjobs at clicktracks dot com.

Sales Super Star

ClickTracks, a recognized innovator and leader in the web analytics industry, is looking for a bright, energetic and dedicated Sales Manager to join our growing sales team.

As ClickTracks' Sales Manager, you'll be assigned a geographic territory, and will be responsible for achieving (but preferably exceeding!) aggressive revenue targets within that territory. You'll be responsible for following up on all leads generated within your territory, qualifying potential customers and closing the sale. You'll also create and maintain a sales pipeline, as well as providing accurate sales forecasts to senior team members and management.

The good thing is, we have a fantastic product that has a big ‘wow' factor--making it a bit
easier to sell.

Interested? Here's what your stats should look like:

• BA/BS degree
• 3+ years sales experience, preferably in a software environment
• Strong understanding of online marketing, Google, Yahoo! and PPC advertising as well as e-commerce, content/media
• A strong understanding of Internet terms, technologies and protocols
• Good phone manners and a proven track record of making a high volume of calls every day
• Good professional judgment
• Ability to work independently and match customers needs with company products
• Ability to work well under pressure
• Team player
• Entrepreneurial spirit...with a desire to do whatever it takes to get the job done
• Strong written and verbal communication skills
• Excellent work ethic/MUST be able to work 40+ hours per week
• Experience with salesforce automation tools (salesforce.com a plus).

Bay Area location preferred. We have offices in the East Bay, Santa Cruz and Peninsula. Competitive salary; Benefits include health insurance, 401K, stock option plan, etc.

Send Resume + Cover letter to sales-jobs@clicktracks.com

Web Analyst and Trainer

ClickTracks Analytics, the web analytics innovation leader, has an immediate opportunity for a full-time web analyst and trainer. ClickTracks website analysts work directly with customers and prospects who are evaluating the ClickTracks product for purchase.

The objective is to help resolve any technical hurdles that would prevent them from successfully reviewing reports in the ClickTracks application based on their own website data, and to educate prospects about the technical aspects of how ClickTracks works.