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Sheraton Keauhou Bay Resort & Spa

Hotel Information:

Guests enter through a round, expansive lobby with mahogany trim, stone floors, and open-air views of Keauhou Bay. The 22-acre oceanfront resort draws leisure travelers and families, given its recreational facilities and proximity to golf and ocean activities.

Amenity highlights:

The Sheraton features a system of multilevel pools that meander past a waterfall and two spa tubs to a sandy-bottomed children's pool. The Ho'ola Spa incorporates Hawaiian traditions into massage therapy, facials, and body treatments (surcharge). Dining options include an open-air Hawaiian restaurant, a poolside grill, a casual coffee shop, and twice-weekly luaus. Keauhou Bay is home to numerous manta rays, and guests can observe the creatures at night from the terrace of the resort's Crystal Blue bar.

Insider tip:

Guests can explore the history of the region with trips to the Kona Historical Society, the Kona Coffee Living History Farm, and the historic towns of Kainaliu and Holualoa—all within a 20-minute drive of the resort.


Traveler Ratings Summary

Overall satisfaction80% of travelers (20 of 25) recommend this hotel
3.9
Hotel serviceHotel conditionRoom cleanlinessRoom comfort
3.93.84.03.9
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Rooms

This Hawaii Sheraton has 521 nonsmoking guestrooms located in four wings of three to seven stories. Rooms feature Sheraton Sweet Sleeper Beds with custom-designed, plush-top mattresses, triple sheeting, plump duvets, and five goose-down pillows. Glass sliding doors lead to private, furnished lanais. Contemporary island-style decor includes light woods and Hawaiian art.

Amenities include wireless Internet access (surcharge), compact-refrigerators, video games (surcharge), in-room safes, complimentary premium channels, and coffeemakers. Tiled bathrooms have granite vanities and bathrobes.


Room Amenities

  • Internet access - high speed
  • Premium TV channel(s)
  • Pay movies
  • Premium bedding
  • Lanai
  • Air conditioning
  • Multi-line phone
  • Refrigerator
  • Wake-up calls
  • Turndown service (on request)
  • Massage - available in room
  • Bathrobes
  • Child care (in room, surcharge)
  • Electronic/magnetic keys
  • In-room safe
  • Clock radio
  • Rollaway beds
  • Non-smoking rooms
  • Internet access - wireless
  • Cable/satellite TV
  • Video-game console
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Internet access - surcharge
  • Voice mail
  • Coffee/tea maker
  • Housekeeping (daily)
  • Shower/tub combination
  • Extra towels/bedding in room
  • Hair dryer
  • Electronic check-out
  • Iron/ironing board
  • Window opens
  • Desk
  • Cribs (infant beds) available

Recreation

    On-site recreation includes a large multilevel pool system, a 24-hour fitness center with free weights and cardiovascular equipment; two tennis courts, and a basketball/volleyball court.

    Two 18-hole golf courses and a driving range are available at the adjacent Kona Country Club.

    With some of the best snorkeling on the island, Kahaluu Beach Park is one mile away. Keauhou Bay is home to numerous manta rays, which can be viewed in the evening from various resort locations. Guests can interact directly with the rays through nighttime snorkeling and scuba-diving excursions (surcharge).

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Golfing nearby
    • Whale-watching on site
    • Surfing/boogie boarding nearby
    • Sailing nearby
    • Rowing or canoeing nearby
    • Motor boating nearby
    • Yoga classes/instruction nearby
    • Running track/path on site
    • Volleyball on site
    • Bicycle rentals nearby
    • Horse riding/rental nearby
    • Helicopter/airplane sightseeing nearby
    • Golf - driving range nearby
    • Snorkeling on site
    • Swimming on site
    • Scuba diving nearby
    • Boat launch nearby
    • Pilates classes/instruction nearby
    • Tennis on site
    • Basketball on site
    • Scooter/Moped Rentals nearby
    • Hiking/biking trails nearby
    • Parasailing nearby
    • Fishing nearby

    Property Amenities

    The Sheraton Keauhou Bay Resort's 14,100-square-foot system of multilevel pools includes a 200-foot, lava-tube water slide and a children's pool. The health spa offers oceanfront lanai treatments and a 24-hour fitness center. A daily children’s program (surcharge) features Hawaiian-themed activities, and an activity center provides video games and arts and crafts. On-site shops sell contemporary resort wear, vintage-inspired Hawaiian shirts and dresses, coral jewelry, and leis.

    The resort's Hawaiian restaurant offers breakfast buffets and local seafood for dinner; lunch options include fare at the on-site poolside bar/grill or coffee shop. Held twice weekly, Origins Luau features live entertainment and traditional local cuisine. The Crystal Blue bar features sunset and manta-ray viewing from open-air terraces.

    Meeting and event space totals 36,000 square feet and includes a 10,000-square-foot ballroom and bayside wedding chapel. Faxing, copying, shipping, and secretarial services are available in the business center; high-speed wireless Internet access is available throughout the resort (surcharges apply).

    Smoking is permitted in designated areas only.


    • Swimming pool - outdoor
    • Spa tub
    • Steam room
    • Technology helpdesk
    • Complimentary newspapers in lobby
    • Restaurant(s) in hotel
    • Bar/lounge
    • Parking (surcharge)
    • Parking (valet)
    • Limo or Town Car service available
    • Business center
    • Ballroom(s)
    • Conference room(s)
    • Audio-visual equipment
    • Secretarial services
    • Business services
    • Internet access in public areas - high speed
    • Safe-deposit box - front desk
    • Express check-out
    • 24-hour front desk
    • Number of rooms: 521
    • Number of floors: 7
    • ATM/banking
    • Shopping on site
    • Beauty services
    • Laundry facilities
    • Pool table on site
    • Elevator/lift
    • Wedding services
    • Swimming pool - children's
    • Full-service health spa
    • Sauna
    • Concierge desk
    • Fitness equipment
    • Room service (limited hours)
    • Breakfast available (surcharge)
    • Parking (secure)
    • Self parking
    • Banquet facilities
    • Exhibit space
    • Meeting rooms (small groups)
    • Event catering
    • Cell phone/mobile rental
    • Internet access in public areas - surcharge
    • Computer rental
    • Internet access - wireless
    • Porter/bellhop
    • Security guard
    • Multilingual staff
    • Express check- in
    • Hair salon
    • Gift shops or newsstand
    • Tour assistance
    • Dry cleaning service
    • Patio
    • Arcade/game room
    • Supervised child care/activities

    Promotions

    2007 Sunsational Savings
    Book a five-night minimum stay now through January 7, 2008 and receive your fifth night complimentary and daily buffet breakfast for two upon check-in.
    Valid per room. Blackout dates: Dec 26, 2007 to January 3, 2008. Not valid for Escape room categories. Sunsational promotion room category must be booked to receive this offer. Not combinable with other offers.
    2007 Sunrise to Sunset Special
    Book a stay in a Sunrise to Sunset promotion room for travel January 8, 2007 – January 7, 2008 and receive the following amenities at check-in:
    • Daily breakfast buffet for two at Kai (breakfast gratuity not included)
    • Daily mai tai reception from 5–6 PM at Crystal Blue
    • Children 12 and under eat complimentary from children's menu at restaurant (one child per paying adult - maximum 2 children)
    • Use of Keiki Club Keauhou Activity Center (when child is accompanied by an adult)
    • Internet and email access at the business center
    • West Hawaii Today and USA Today newspapers delivered to guestroom each morning
    • In-room coffee/tea
    • Complimentary shuttle service to/from Keauhou.
      Valid per room. Not valid for Escape room categories. Must book "Sunrise to Sunset" room rate plans. Valid room categories: Ocean Front, Ocean View, Mountain, Partial Ocean View. This offer is not combinable with any other packages/promotions. Does not apply to group bookings.

    2007 Sunsational Savings Plus $200 Dining Credit
    Book a five-night minimum stay now through December 14, 2007 for travel now - June 13 and August 20 - December 20, 2007 and receive the following upon arrival/check-in:
    • Complimentary fifth night
    • Daily buffet breakfast for two
    • $200 dining credit per room
      Valid per room. Five-night minimum stay required. Blackout dates: August 31 - September 2; September 14 and 15; October 10 - 13; October 22 - 25, 2007. Not valid for Escape room categories. Sunsational promotion room category must be booked to receive this offer. Not combinable with other offers.

    Sunsational Savings Plus Fall Promotion
    Book a stay now through August 10, 2007, for travel August 25 - December 15, 2007, and receive the following:
    • Fourth night free
    • Complimentary room upgrade
    • Daily buffet breakfast for two
      Guest must book the Sun plus rate plan to qualify for this offer. Room rate at booking reflects free night and room upgrade. Guest must book upgraded room in order to qualify for this offer. Mountain view upgrades to Partial ocean view; Partial ocean view upgrades to Ocean view; Ocean view upgrades to Ocean front. No additional upgrades provided at check-in. Minimum five-night stay required. Maximum benefit is for two people per room. Blackout dates: December 7-9, 2007.

    Endless Escapes
    The "Escape" room categories (only those with the word "Escape" in the title) are a rate-based room category and include no value-adds. No minimum length of stay required.
    Not valid with any other offers: Sunsational Savings, Sunsational Savings Plus, Get to Know, and Grand Opening Special Rate.
    Keiki aloha program
    Games and activities program for children ages 5–12. Open daily from 9 AM to 3 PM. Cost is $45 per child per session, lunch and T-shirt included. $35 for each additional child.
    Rates may not include tax and are subject to change without availability.
    Complimentary meals for children 12 and younger
    One child per room, per paying adult will enjoy complimentary breakfast and dinner at the Kai Restaurant, plus complimentary lunch at the Manta Ray Bar. Offer combinable with Sunsational Savings.
    Certain menu restrictions apply.

    Policies

    Extra-person charges may apply and vary depending on hotel policy.
    Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
    Smoking is permitted in designated areas only.
    • Pets not allowed
    • Check-in time is 3 PM
    • Cash not accepted
    • Check-out time is Noon

    Fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking: $14 nightly

    • Self parking: $8 nightly

    • In-room wireless Internet access: $10.95 per 24-hour period

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Dining

      Kai Restaurant - Open-air restaurant with bay views. Breakfast buffets with tropical fruits; juices. Dinner menu emphasizes local ingredients; kiawe-smoked fish.

      Manta Ray Bar & Grill - Casual poolside restaurant. Tropical drinks and lighter fare; salads and wraps. Open from mid-morning until mid-evening, with live Hawaiian entertainment at sunset.

      Crystal Blue - Hors d‘oeuvres bar set above Keauhou Bay. Open-air terraces; panoramic sunset views. Open from late afternoon until late evening.

      Caffe Hahalua - Poolside coffee shop serving gourmet coffees, pastries, Italian gelatos, and light snacks. Open from mid-morning until late afternoon.

      Origins Luau - Featuring Hawaiian music, dancing, and cuisine; roast suckling pig, poi, and fish. Held every Monday and Thursday evening; reservations required.


      Address

      78-128 Ehukai St
      Kailua-Kona, HI 96740
      USA

      Nearest major airport:
      Kailua-Kona, Hawaii (Big) Island, HI (KOA-Keahole)

      Area:
      Keauhou, Hawaii, United States of America