Help

Please email us at service@engravedforfree.com

All gifts can be personalized with one or more of the following: Names, Initials, Dates, ect. Each gift is pictured with the font available for engraving. Most gifts can accommodate multiple lines of engraving. If a monogram is desired, please specify "Monogram Font" when ordering. The initials for a Monogram should be listed in this order: First, Last, Middle Initial. All personalization is included in the pricing. See description for available character limits. Please Contact Us with any unanswered engraving or personalization questions.

We ship all engravable gift orders within 5-7 businessdays. Please allow an additional 48 hours for additions to an existing order. Changes cannot be made on engraving once the order has been received.

Please inspect goods immediately. Any defects or damages MUST be reported within 7 business days of delivery date. Personalized Items cannont be returned or exchanged. Any defective or damaged merchandise that is returned for inspection must be properly packaged.

We will not be responsible for any further damages due to improper return packaging. Please Contact Us for Return Authorization. Returns will not be permitted without an RA number.

Shipping charges incurred by customer for returns will be credited upon inspection and approval of the return. We will pay to ship replacements via UPS group services only. Please place your gift order at least 3 weeks prior to the event date to help alleviate rush-shipping charges.

We accept MasterCard and Visa.