 Can I install a SmarterTools software license on multiple servers?
No. A single SmarterTools software license may only be installed on one server. To run SmarterTools software on
multiple servers, you will need to purchase multiple licenses.
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What is the SmarterTools upgrade policy?
The SmarterTools upgrade policy can be found on our Upgrade Policy
page. If you have any questions regarding the SmarterTools upgrade policy, please contact:
sales@smartertools.com |
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What is the SmarterTools refund and exchange policy?
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What if I need to increase the size of
my license later?
Our products can be upgraded very easily, so that you only need to buy a license
that covers the needs you have NOW. As your business grows, you simply pay the difference
in cost between the license you currently have and the license you now need (within
the same major version). This flexibility is a key concept in the entire SmarterTools
philosophy.
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Can I try your products before I buy them?
Download and use the Free Edition of SmarterStats to get acquainted with the product
before you commit to buying the product. Need a larger sized version of the product
for a 30 day trial run? Contact us at
sales@smartertools.com. |
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What about bug fixes and patches?
Minor updates (e.g. 2.1 to 2.2) are free of charge, and major updates (e.g. 2.0
to 3.0) are priced at a significant discount for upgrades. To see the history of
how often we release patches, refer to the release notes section on the left.
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Should I get Professional or Enterprise
Edition?
For assistance in deciding which version of the product you should purchase, please refer to our
Version Comparison page. For those who still need
further assistance, please feel free to contact us at
sales@smartertools.com. |
Do I qualify for any discounts?
Upon verification, educational institutions and non-profit organizations based in the United States
receive a 25% discount on this product. To learn about educational and non-profit discounts
sales@smartertools.com. |
