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See what our customers have to say about us! "Dear Model USA Warships: I want to tell you how impressed I am at the quality of the "shrimp Boat" I just received and the great service you have provided. I am new to Model USA Warships and am thrilled that I found you. I have searched for quality model boats from Seattle to San Diego with little success. Now I can do it on line! Thanks! Larry Fancher" "Dear Melissa, Indian Girl canoe has safely voyaged to NZ .... it's perfect ... many thanks for your help! Catriona Maclean "Dear Melissa, The pirate ship has arrived in great shape!!!!!!!!!!!!!!!!!!!!!! The friend I purchased it for is ecstatic. It is beautiful. The ship was very well packaged and the driver got the box here in dry and undented fashion. He stayed while we opened it to ensure the inside was not damaged. I am very impressed with The Custom Companies, Inc. delivery. You have been outstanding in making all of this happen! I have the utmost respect for you and your company. My friend collects ships and I hope to be purchasing collector ships for many years. You have created a very loyal, repeat customer. (I'm not sure that will excite you considering the trouble my order brought (:>). Thank you so very much! Your customer-centric behavior is rare and invaluable. Please share this with others in your management team as I want them to appreciate what you bring to the customer. Barb" "Dear Melissa, I received the US Constitution in perfect condition! I have been working a solid hour carefully removing her from the crating. I can honestly say, I am now an expert in performing this tedious task. I want to thank you and your company for meeting and surpassing my expectations not only in the quality of the model ship but in the Great Customer Service provided to insure my complete satisfaction. In this day an age this is a hell of an accomplishment. Best regards, Tom Quartararo" "Aloha, Just wanted you to know I got the ship last week.... in perfect condition I may add, and it now graces my living room - a reminder of my trip to see the REAL Wasa in Stockholm last summer. Thank you very much! Dexter S. Kekua" "Melissa: I received the replacement today and everything is in good order. Thanks for your help. It is a pleasure to deal with people and companies that are responsive to their customers. Thanks again, Buz Wheless | |||||||
