Small business can expect to pay higher business web hosting charges if
they require more advanced web hosting services and features. Unless
you plan to use any of the following advanced features, there is no
need to buy a web hosting packages that includes them. Examples of
advanced web hosting features include the following:
- e-commerce capabilities (e.g. shopping carts, credit
card transactions)
- database management capabilities (e.g. MySQL, SQL
Server)
- scripting languages for dynamic page generation
(e.g. ASP, ASPX, PHP)
- sophisticated website analytic software
- ability to host multiple websites within one web
hosting package
The one service, however, that is often not provided with inexpensive
business web hosting packages is good 24/7 technical support. Small
businesses frequently encounter minor problems when they initially try to publish their website. These problems can quickly resolved with the
assistance of knowledgeable technical support person. Unfortunately,
many business web hosting companies don't offer 24/7 telephone support.
Long telephone queues, inexpensive technical staff, long turn-around
times can be extremely frustrating and time consuming for small businesses.
Good technical support is service worth paying for.
