| Delivery |
| We carry considerable stock of most merchandise and subject to availability of stock we seek to despatch all orders within 48 hours by Royal Mail for delivery within 2-3 days. Orders for delivery outside of the UK and orders placed for certain US ranges, such as Shirley of Hollywood, may take up to 28 days for delivery. If we are out of stock on your items, and an unusually long delay is anticipated, we will inform you by email. |
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| Discreet Service |
All of our packages are despatched in discreet packaging. Orders are sent by Recorded Delivery and will require a signature, we can deliver to any alternative address you advise at the time of ordering.
Please allow for 3-5 working days from despatch within the United Kingdom and Europe. The rest of the world, 5-10 working days from despatch. |
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| Delivery Charges |
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United Kingdom & Ireland   |
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FREE - Royal Mail Recorded Delivery - *On orders over £40.00
£2.95 - Royal Mail Recorded Delivery |
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Europe                   |
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FREE - Royal Mail Recorded Delivery - *On orders over £40.00
£6.50 - Royal Mail International Recorded |
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Rest of the World      |
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FREE - Royal Mail Recorded Delivery - *On orders over £65.00
£7.50 - Royal Mail International Recorded |
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| Your statutory rights as a consumer are not affected. |
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| Returns policy |
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Here at Bedtimeflirt we want you to be happy with both our products and our service. If you do receive faulty goods or wish to return any item, please contact us immediately at returns@bedtimeflirt.com.
Provided that the garments are returned unworn, unwashed in good condition with all labels intact within 14 days we will seek to refund your money within 30 days of the cancellation, excluding the original postage charge which is non-refundable.
We do not refund the cost of gift wrapping, or gift boxes. Also due to hygiene reasons we cannot accept returns on thongs, briefs, g-strings, hoisiery. The Diki range of lingerie and other made to measure bespoke collections are non refundable.
Please send returns to:
Returns Dept
Bedtime Flirt Ltd
91 Commercial Rd
Bournemouth
Dorset
BH2 5RT
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SALE ITEMS |
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| All items in our 'Sale' are of high quality and may be end of season, surplus stock or discontinued lines and available at a discounted price. For this reason, customers returning sale items, excluding returns for faults, will be given a credit refund only which can be used against a future order. This does not affect your statutory rights. |
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