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| Rocky Mountain
Privacy Policy |
Commitment to Privacy
- Rocky Mountain Tackle respects
the sensitive nature of the
information you provide us.
Our Privacy Policy is designed
to protect your personal information
while maximizing your access
to our services, both paid
and free.
This Privacy Policy describes
how we treat the information
we receive from you when you
sign up for an account. Please
read the Privacy Policy carefully
because it governs how we use
the information you submit
to us. If this Privacy Policy
changes in the future, we will
not use the information you
have submitted to us in a manner
that is inconsistent with the
Privacy Policy under which
the information was originally
collected.
How We Do NOT Use Your Information
- Rocky Mountain Tackle does
not provide or sell any sensitive
user information to any third
party, including email addresses,
credit card numbers, billing
information, street addresses,
and phone numbers. Rocky
Mountain Tackle does not promote,
support, or tolerate email
spam!
Credit Card Information
- Rocky Mountain Tackle is very
careful with your credit card
information. When you enter
your credit card information,
we will do so over a secure
connection. We will not send
your credit card information
over email. If you need to
send it to us, it is suggested
that you submit over our secure
connection.
Contacting Us
If you have any questions, please let us know. |
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| Returns & Damaged Products |
- Rocky Mountain Tackle customer
return requests must be made
within 30 days of invoice date.
- Please return all products
100% complete. This includes
manufacturer box, UPC label,
packing materials, and
accessories.
- Return privileges are contingent
upon various manufacturer
policies. Rocky Mountain
Tackle reserves the right
to decline return requests
based on those policies.
- Customer is responsible
for shipping charges to Rocky
Mountain Tackle distribution
center for all products being
shipped back to Rocky Mountain
Tackle. Products exchanged
or replaced will be shipped
by Rocky Mountain Tackle
to Customer, at Rocky Mountain
Tackle expense, using the
same shipping method as was
used by Customer to ship
the original products back
to Rocky Mountain Tackle.
If the carrier selected by
Customer is not used by Rocky
Mountain Tackle, a comparable
shipping method will be selected.
- Customer is responsible
for all risk of loss and
damage to products being
shipped back to Rocky Mountain
Tackle. Please fully insure
return shipment in case of
loss or damage. Please use
a carrier that is able to
provide you with proof of
delivery such as UPS, Federal
Express or DHL. This is for
your protection as well as
to ensure quick action on
your return.
- Return shipping address:
Rocky Mountain Tackle Co
Attn: Returns Department
1291 South Riverview DR.
Spanish Fork, UT 84660
- Failure to return a product
within the applicable return
period will be deemed to
be an acceptance of the product.
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Damaged Products
- If Customer receives damaged products, please refuse
the products upon original delivery attempt. If damaged
products are accepted from the carrier, such damage
should be noted on the carrier delivery record. Please
save the product and the original box and packaging
and notify Rocky Mountain Tackle immediately to arrange
for a carrier inspection and a pick up of damaged
products. Please Notify Rocky Mountain Tackle of
any damaged products WITHIN THE FIRST 10 DAYS of
receipt. Timely receipt of this information is necessary
for RMY to file a damage claim.
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| www.rockymountaintackle.com |
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