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About Netfirms Rewards
Frequently Asked Questions
Installation Guide


How do I sign up?
Simply fill out the registration form located here. Affiliates are approved immediately and you should receive an email with your account management information and instructions on how to get started within 10 minutes.

How much can I earn?
The commission, paid for every qualifying and approved sale of our web hosting and domain name products is as follows:

Netfirms Plan Your Netfirms Rewards Commisson Customer Price
Advantage Web Hosting $50.00 $9.95/ month
Plus Web Hosting $25.00 $4.95/ month
Domain Name $1.00 $5.95/ year


When will I be paid?
Commissions are paid within 60 days of the close of a calendar month for all verified and approved sales in that particular calendar month. For example, if you refer a new customer in February then you will receive the commission on or before April 30th, assuming the customer does not take advantage of our 30-day money-back guarantee. Before any commission will be paid out, you have to accrue a minimum account balance due to you of USD $50.00.

How do I get paid?
Payments are made directly to your PayPal account according to the above schedule.

Can I use my commission towards web hosting fees?
Due to our internal accounting procedures this is unfortunately not possible at this time.

Do I have to have a website with Netfirms to join?
While most of our affiliates state that being a customer of Netfirms has sometimes doubled their conversions you do not have to be a Netfirms customer to join Netfirms Rewards

How do I track my sales activity?
Sales activity such as the number of clickthroughs, conversions, and in-depth stats of your affiliate account can be tracked through your affiliate login to our program manager, which you will have full access to once your account is active.

Do you provide the links and banners?
Yes, we provide a wide selection of professionally designed banners and links in several colors, designs and sizes as well as text and editorials for you to use throughout your site.

How do I install banners and text links?
Please see our Installation Guide for general instructions.

How can I increase conversions for my referrals?
For ideas on how you can implement links more effectively, and for tips and tricks from our top affiliates, please see our Installation Guide.

I know this referral purchased from Netfirms, how come my commission doesn't show up?
There are a number of reasons your commission may not show up your affiliate login to our program manager including (but not limited to):
-Your link might not be working (see our Installation Guide)
-Your referral may not be eligible for commission (see our Terms of Service)
-Your referral may not be a new customer
-If a few days have passed, your referral may have clicked another affiliate's
link through a different website after originally clicking your link
-Your referral may have purchased a promotional product or entered a coupon code for a discount


How can I get help?
Contact our Affiliate Team from Monday - Friday between 9 am and 5 pm EST via e-mail at affiliatemgr@netfirms.com or call us toll-free at 1-877-399-9909.
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