The Wayback Machine - https://web.archive.org/all/20080719174510/http://csisupportblog.blogspot.com/

Tuesday, January 1, 2008

Replace the database (ONLY for v2.10.6)

Issue:

  • gap in the data
  • history missing
  • the chart doesn't look right
  • data missing

Versions affected:

  • version 2.10.6


Solution:

  1. Click on the following link to download the database file and SAVE it to your computer.
    www.csidata.com/ua/setup/uncdb/uncdb.zip

  2. Unzip the file "UNCDB.ZIP".
    (if you don't know how to unzip a file, click here)

  3. Open the folder "UNCDB" and double click the file "INSTALL.EXE".

  4. Follow the instruction on the screen.

...

Refresh the T-Bonds & T-Notes

Dear CSI Clients,

If you are experiencing problems with 30 Year T-Bonds or 5 Year T-Notes, please do the following:

  • 1. Launch UA.



  • 2. select "DATABASE" from the main menu bar.

  • 3. select "Refresh Price History" from the "DATABASE" menu.



  • 4. select "Select Markets" or "Select by Market Directory" from the Refresh History window.

  • 5. copy/paste, or type in, the following numbers: 44, 144, 251, 293 (including commas) where it says "Enter Symbols Here".

  • 6. click "Download" button.

  • 7. wait for the program to finish updating.



  • video


    THE NEXT STEPS ARE ONLY FOR VANTAGE POINT USERS

  • 8. select "Portfolio" from the main menu bar.

  • 9. select "Download Portfolio" or "Download Latest Vender Portfolio" from the "Portfolio" menu.

  • 10. from the sub-menu select the Vendor software version you are using. (if you are unsure of the version, try looking in the "About" under the "Help" menu in your vendor's software). If you vendor isn't listed, then you can skip this and all remaining steps.

  • 11. click "Yes" if it asks "Are you sure you want to update?".



  • 12. wait for the program to finish updating.

  • Sincerely,

    CSI Technical Support

    ...

    Delta Society - CSIM File Format

    THESE STEPS ARE ONLY FOR DELTA CUSTOMERS


    Issue:

    • the CSI file format isn't displaying the T-Bond & T-Note data in Delta

    Versions affected:

    • all UA versions


    Solution:

    1. Launch UA



    2. select "DATABASE" from the main menu bar.
    3. select "Replacement Fact Files" from the "DATABASE" menu.



    4. check "Download New Vendor List" from
    5. click the "Download" button



    6. wait for the program to finish updating.



    7. select "PORTFOLIO" from the main menu bar.
    8. select "Download Latest Vendor Portfolio" or "Download Portfolio" from the "PORTFOLIO" menu.
    9. select "Delta - Commodities (CSIM)" from the menu.



    10. click "Yes" if it asks "Would you like to download the latest portfolio?".
    11. wait for the program to finish updating.



    12. Close Unfair Advantage and open Delta.
    13. select "Data Type" from the "File" menu.



    14. select "CSIM format with CSI Y2K extensions" from the "Select data Type" window.
    15. press OK.



    16. select the folder "Delta-Futures" from the "Browse for Folder" window.
      NOTE: You'll find more symbols in the "Delta-Futures" subfolder.
    17. press OK.



    18. select the items
    19. press OK.



    20. select the contract from the drop down box.


    ...

    Extract a ZIP file

    How to extract a ZIP file?

    1. download the file to your desktop.



    2. double click the file.
    3. click on "Extract all files".



    4. click "Next".



    5. change the folder location to "C:\UA".
    6. press "Next".



    7. press "Yes To All" to confirm the replacement of the existing files.



    ...

    Tick Size Change

    Dear CSI Clients,

    Two CMEGroup futures (formerly from CBT) are changing the minimum tick sizes effective 3March2008. Starting on this date, the prices will be sent using a different conversion factor.

    What this means to particular users depends on the format of the download file received from CSI.

    If you are receiving comma separated decimal files:

    The numbers will continue to be the correct decimal value. If your internal databases can handle the true decimal value seamlessly then no additional adjustments will be necessary on your part.

    If you are receiving comma separated whole number files:

    The numbers will be in a different format as of the change date, with the new conversion factor being sent.

    All contract sizes remain unchanged.

    The following futures are affected:

    • CSI # 44 & 144
    • CSI # 251 & 293


    The following options are affected:
    • CSI # 251

    30 Year T-Bonds (CSI#44 and CSI#144) are changing tick size from one 32nd to ½ of one 32nd

    5 Year T-Notes (CSI#251 and CSI#293) are changing tick size from ½ of one 32nd to ¼ of one 32nd . CSI currently represents these as 64ths instead of the CBT method of 32nds and halves. The new representation will correspond to the CBT representation.

    5 Year T-Note options (CSI#251) are changing tick size from one 64th to ½ of one 64th .

    Sincerely,

    CSI Database

    ...

    Back Adjuster (Fortran) & symbol NG issue

    Issue:

    • download stops on the symbol NG or NG2
    • error message: unable to create intermediate file C:\ua\INPUT
    • computer locks up, UA not responding

    Versions affected:

    • all UA versions (fix only for v2.7.6 - v2.9.3 and v2.10.6)


    Solution:

    ...

    Refresh History

    Issue:

    • gap in the data
    • history missing
    • the chart doesn't look right
    • data missing

    Versions affected:

    • all UA versions


    Solution:

    1. Launch UA
    2. DATABASE |main menu|
    3. Refresh Price History
    4. Select by Portfolio |2nd tab|
    5. hit Download (takes up to 15 min)

    If it doesn't help. please click here.

    ...

    Windows Vista - Class not registered

    Issue:

    • error message: 'Create(intfObj)': Class not registered


    Versions affected:

    • v2.10.6


    Solution:

    1. press the Windows Key (between CTRL & ALT) + R
    2. copy and paste:
      regsvr32.exe c:\ua\archives\svr\uncdbsvr.dll

      and hit OK
    if this doesn't work you have to turn off the UAC in Windows Vista
    1. click Start, and then click Control Panel
    2. in Control Panel, click User Accounts
    3. in the User Accounts window, click User Accounts
    4. in the User Accounts tasks window, click Turn User Account Control on or off
    5. if UAC is currently configured in Admin Approval Mode, the User Account ControlContinue message appears. Click
    6. clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK
    7. click Restart Now to apply the change right away, or click Restart Later and close the User Accounts tasks window
    8. press the Windows key + R
    9. copy and paste: regsvr32.exe c:\ua\archives\svr\uncdbsvr.dll and hit OK
    ...

    Registry Removal Tool for v2.9.1 or older

    Issue:

    • error message: ERROR 1722
      Uninstaller cannot be completed as there is a problem with the installer packager


    Versions affected:

    • UA v2.9.1 or older


    Solution:

    To install and run the Windows Installer Cleanup Utility (Microsoft Knowledge Base article)

    1. download the Registry Removal Tool
    2. run msicuu2.exe to install the Microsoft Windows Installer CleanUp Utility
    3. from Start menu, point to Programs and click Windows Install Clean Up
    4. Select the CSI Unfair Advantage from the list of Installed Products and click Remove
    ...

    End Of Pit Session

    Dear CSI Clients,

    ICE-US (formerly NYBOT) will be halting pit trading for most futures at the end of February 2008. The following futures will be among those affected starting with trade date 3 March 2008:


    CommodityPit Electronic Combined
    Coffee10100145 (UA 1145)100146 (UA 1146)
    Cocoa3100147100148
    Orange Juice12100149100150
    Sugar#1120100139100140
    Sugar#1442100141100142
    U.S. Dollar Index263100204100205
    Russell 1000100100106 100207
    Russell 2000844100218100219
    Mini Russell 1000668100208100209


    The rest of this memo details the CSI policy for reporting once pit trading stops for any given future.


    1. The current “pit only” CSI number assigned to a future will continue to be filled in with the settlement price and open interest only. Open, high, low and volume will all become zero.
    2. The current “electronic only” CSI number assigned to a future will continue to hold the entire electronic session. The close will hold the last activity, which may be the settlement value or the last trade, depending on which happens later in time.
    3. The current “combined session” CSI number will now contain only the electronic data, with the close field always being the settlement price.
    4. All futures option data will continue to appear at the same CSI number as always.


    If and when an exchange decides to break out electronic session trading information into separate “day electronic” and “night electronic” sessions, the following will happen:

    1. The “day only” CSI number will be filled in with the daytime electronic session data, with the close field holding the settlement price.
    2. The “electronic only” CSI number will be filled in with the night electronic session data. The close field will contain the last activity for the futures month. If no activity took place for the session, the close will hold the most recent settlement value.
    3. The “combined session” data will hold the composite of the prior night and current day electronic session data, with the close being the settlement price.

    Sincerely,

    CSI Database

    ...

    newest build for Unfair Advantage

    BEFORE YOU PATCH PLEASE MAKE SURE YOU SELECTED THE CORRECT VERSION!!!

    steps to check the version of UA:
    1. Launch UA.



    2. select "HELP" from the main menu bar.
    3. select "About Unfair Advantage..." from the "HELP" menu.







    HOW TO UPGRADE?

    1. click on the link to download the file.

    2. double click on the downloaded file.



    3. select "accept the terms in the license agreement" and click "Next".



    4. keep the default setting "Anyone who uses this computer" and click "Next".



    5. check the default UA folder and click "Next".
      change it only if its not the right folder location.



    6. check all the current settings and click "Install".



    7. click "Finish".



    ...