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Customer Survey

We are in the business of serving you - the customer - and we are always looking for ways to serve you better. Please take a moment to fill out this survey - and add your comments to the bottom. Thanks!

1. Was the service easy to use?
Yes    No    Could Not Connect   

2. How was the speed of service?
As Expected    Slower    Faster   

3. Which service plan did you use today?
1 hour    4 hours    24 hours    Monthly Subscription   

4. Would you consider purchasing a corporate subscription?
Yes! For X people: 2 to 5    6-12    13-30    30+   
  Not at this time.   
5. All things considered, do you feel you got good value for your money?
yes  no
  Comments:
  
6. How did you get your Wi-Fi Card?
Purchased it    Came with laptop    Borrowed it    Free from FatPort   

7. What Brand of Wi-Fi card do you use?
3com     Lucent    Cisco    Linksys   
  Other: 
8. How often do you use the system?
Rarely     Once a Month     Several times a Month    Several times a Week    Daily   
9. Other Comments


Optional
  May we contact you?
  Yes    No   

Name:
  Telephone #
 

  Email Address:
 



 
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