Online Surveys: Features
Everything you need to conduct effective online surveys
With ListenUp!SM Survey, you can easily create professional online surveys—no technical or market-research skills required. Survey's point-and-click simplicity, step-by-step Survey Wizard, prewritten survey templates, and easy-to-use list management and reporting make conducting effective online surveys a snap.
Survey Templates
- Nonprofit templates
- Website feedback templates
- Create-from-scratch option
- Insert header images
- Over 40 prewritten, easily customized online survey templates
- Customer satisfaction templates
- Market research templates
- Testing new products & services templates
Survey Creation
- Skip-logic option
- Built-in image hosting
- Insert page breaks
- Insert text blocks
- Add-a-greeting page
- Add-a-closing page
- Survey "draft" testing
- Automatic "close" option
- Spell check in 12 languages
- Step-by-step Survey Wizard
- One-screen editing / preview
- Drag-and-drop simplicity
- Color and font toolbar
- Text formatting
- Multiple question types
- Required-question option
- Questions-numbering option
Survey Invitations
- Email footer
- Schedule "send" in advance
- Anti-spam check
- Website survey link
- Automatic email invitation reminder
- Built-in survey email Invitation
- Custom "From" & "Reply" addresses
- Email Forward-to-a-friend link
- Email permission reminder
Survey Email Invitation List
- Contacts details summary page
- "Do not mail" list management
- Store email format preferences
- View list participation by contact
- Add text notes to each contact
- Contact growth monthly report
- List segmentation functionality
- List import: file or manual
- Microsoft Outlook® & Outlook Express® Quick Import plug-in
- Website visitor sign-up form
- Welcome email to new contacts
- Create up to 15 custom fields
- Bounce and permission management
- Export lists as .CSV or .txt
Survey Email Invitation Delivery
- Above-average U.S. email inbox delivery
- "Draft," "send now," or "schedule" options
- SafeUnsubscribe® management
- Unsubscribe comments box
- ISP Relations Team
- Dedicated Compliance Team
- Automatic format testing
- Anti-spam leadership & compliance
- Strong permission-based policies
Response Tracking & Reporting
- Real-time tracking
- Share survey results
- Export overall & detailed survey results
- Export history page
- Website visitor sign-up report
- Graphical display of data
- Overall survey results
- Individual survey results
- Save respondents to a list
- Survey invitation results
- Email opt-out tracking
Polls
- Poll results stored for you
- Up to 10 polls live simultaneously
- Hosted HTML polls
- Spell-check
Coaching and Support
- Free personal coaching
- Free phone, email, chat support
- Daily live product tour
- On-demand, step-by-step tutorials
- Best-practices webinars
- Hints & Tips eNewsletters
- Extensive online FAQ library
- Online user community
- Affordable professional consultation
