Technical Support Contact

To learn more about upcoming scheduled cable TV or cable modem outage information in your area, please click here.

For technical support on the following products, please email us at support@gci.net

Internet
Local Phone Service
Long Distance
Wireless/Cellular Service

For Local Phone service repair, please call:

222-0611 (Anchorage)
726-0611 (Eagle River/Chugiak/Peters Creek)
374-0611 (Fairbanks)
523-0611 (Juneau)
220-0611 (Ketchikan)

For Cable TV technical support, please call:

265-5400 (Anchorage)
1-800-800-4800 (Statewide)

For Cellular technical support, please call:

611 from your cell phone or
222-0611 (Anchorage) 
1-866-222-0611 (Statewide)
 

For Internet technical support or information such as:
Accessing your web mail
Dial-Up settings
Cable modem usage reports
Dial-Up roaming usage
Setting up your eMail

Please visit the following web page: http://www.gci.net/
Or call 868-0316 (Anchorage)
1-800-800-4800 (Statewide)