With considerable experience in the application of advanced integration technologies to drive business strategy, partnered with experience in pragmatic Enterprise Architecture consulting, Smart421 has the skills and experience to be able to get to the bottom of the business direction and challenges and then be able to match these with the available technology.

Applying these integration skills to the developing technologies that facilitate communication enabled applications Smart421 is able to extend the benefits of Kcom’s Unified Communication skills deep into the business.

Smart421 has begun working at the forefront of the development and integration of applications within the Cisco Unified Applications Environment (CUAE). With their combined capability relating to Unified Communications, Kcom and Smart421 are uniquely positioned to offer a complete solution to their customers. The CUAE platform can be used to develop customised applications that help companies streamline business processes and drive productivity through Internet Protocol (IP)- based Unified Communications.

Customised applications can be created that support a number of advanced IP telephony functions including mobility, recording, radio frequency identification (RFID) tagging, video conferencing, speech-enabled applications and paging. Working in partnership with Kcom, Smart421 has undertaken evaluations, proof of concepts and integration projects relating to CUAE.