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ReplicaGunsSwords.com
131 Greenbriar Dr.
West Monroe La.
71291
Fax: 318-397-7828
Toll Free Phone:
866 809-GUNS (4867)
8 AM to 5 PM Central
Monday Through Friday


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PayPal is not accepted For Blank Firing Ammunition!

Replica Guns Swords :: Help zone

Help zone

Terms & Conditions

Terms & Conditions

  1. TERMS OF USE


  2. GUARANTEES


  3. SHIPPING AND HANDLING


  4. MAIL ORDER


  5. RETURN POLICY


  6. RETURN MERCHANDISE PROCEDURE


  7. ORDER CANCELLATIONS

TERMS OF USE

The following describes the terms and conditions in which ReplicaGunsSwords.com offers you use of its website and access to the products and services offered within. By purchasing merchandise through this website, you agree to abide by the policies and procedures and processes delineated within, including guarantees/warranties, pricing, online ordering, reserving special order items, mail order, payment process, refund process, shipping & handling, damaged merchandise processes.

We reserve the right to add to or revise any content of any web page at any time (excluding pricing for items already ordered and paid for unless a gross typographical error exists) as the result of seller or manufacturer pricing adjustments or any other situation which ReplicaGunsSwords.com feels warrant any revisions/additions/deletions to its web pages. Content revisions may result in changes to the following policies/processes/practices, but will not apply to merchandise already ordered and paid unless a gross typographical error exists, including> guarantees/warranties, product pricing, online ordering, reserving special order items, mail order, payment process, refund process, shipping & handling, damaged merchandise, and any other policy/process/practice not heretofore mentioned.

ReplicaGunsSwords.com will not change the current price for an item once the "buy now" button has been submitted unless the cost is in gross typographical error. Continued purchases from our website means you agree to read and abide and comply with any changes in content of this website, ReplicaGunsSwords.com.

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Every Order Guaranteed!

ReplicaGunsSwords.com guarantees every order 100%! If you are not satisfied with our products or services, simply contact Customer Service at Help@ReplicaGunsSwords.com and we will make every effort to respond within (24) hours and we will begin processing your refund and return.. For undamaged products or goods with no detectable flaws, there will be a 25% restocking charge and no shipping costs will be refunded. Merchandise must be returned within 10 days of ship date with reference to an assigned return authorization number. Your satisfaction is important to us. We want to ensure you are absolutely delighted with our merchandise!

Blank Guns: You must be at least 18 Years old to purchase a Blank Gun. A person 21 years old or older must sign for a blank gun delivery. It can be any person 21 or older, not necessarily the purchaser. In making a purchase you are stating that you are at lease 18 Years old. It is the responsibility of the Purchaser to know and comply with state and local laws pertaining to blank guns. Blank Guns have a 30-day Factory warranty against defects in material and workmanship. The warranty is not valid if damage is due to user’s abuse, misuse, and alteration, dismantle or modification of the gun or magazine, including but not limited to use of improper Blanks MM and size. Each blank gun has it’s size and type blanks written on it and on the site description. Please be advised the removal of, disassemble, alteration or painting of the orange/red barrel tip is against Federal Law and will void your warranty. Additionally, any physical damage, water, dust and/or incorrect lubricates which damage the product will also void the warranty. Unless there is a defect there is no return on blank guns or blanks after 2 days of delivery date. This is due to a history of customer abuse of a 10 return policy by using them for an event and then returning (sad but true). We have quality Blank Guns please treat them and us fairly. Enjoy!!

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Shipping & Handling

Orders are shipped United Parcel Service (UPS). Some international orders may ship United States Postal Service (USPS). It will take on the average 3-5 business days for you to receive your merchandise depending on your location. It may be longer for International orders. We will ship Internationally to some select countries (out of the United States) See Shipping Liabilities below. Shipping days and days in transit are counted as business days, Monday through Friday only. Please calculate your delivery time with that in mind. Also consider the day of the week and time of day that you place your order to calculate delivery date. We will email UPS tracking information for all orders. Please check your email for your tracking numbers.You may contact Customer Service at: Help@ReplicaGunsSwords.com for shipment status if it is not in your email or of course any concerns or questions..

Shipping Liability:

Although we have a commitment from our shippers to deliver your Order during the time period you selected, factors such as distance and remoteness, extreme weather and shipping during holiday seasons or other busy times can affect delivery time. In completing your order, you hereby authorize ReplicaGunsSwords.com to ship your order with UPS or USPS. Once your Order has been given to the shipper, ReplicaGunsSwords.com has no further liability in the delivery of your Order. If a delay or shipping problem should occur, you agree to hold the shipping company responsible, and ReplicaGunsSwords.com will have no liability other than refunding the additional cost you paid for priority delivery as compared to the actual delivery time cost. It is the responsibility of the purchaser to comply with any state or local laws for blank guns and other Replica Guns. The purchaser assumes full liability for any loss or seizure by any Customs agents or other authority for international shipments (Out of the USA). Any such loss will not be refunded to the customer by ReplicaGunsSwords.com as the items will NOT be returned to us by customs. It is the buyers responsibility to know and comply with their areas import laws and regulations as well as payment of any duties/taxes and or agents fees for importation of your items.


MAIL ORDER
(orders mailed with check/money order to our address)


Upon receipt of your order, Mail Orders will take on the average 5-10 business days for delivery depending on your location, and/or depending on if you send us a check or money order (personal checks will take 14 business days to clear).

Orders are shipped via UPS. Shipping is the same as above. Be sure to provide your name, shipping address, phone number and email address. We will need the items you are ordering SKU #, the item name, price and how many of each. Louisiana residents include 4% state sales tax. Include shipping charges:

Order Amount
$40.00 - $100.00
$101.00 - $200.00
$201.00 - $350.00
$351.00 - $500.00
$501.00 and over

Shipping amount to add:
$12.00
$15.00
$18.00
$22.00
$25.00

Call for any questions 1-866-809-4867
Mail to:
ReplicaGunsSwords.com
131 Greenbriar Dr.
West Monroe La.
71291

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RETURN POLICY

Merchandise must be returned within 10 days of ship date, with reference to an assigned return authorization number and must be in saleable condition with original container and packing. All funds are refunded to your credit card and/or via check. ReplicaGunsSwords.com reserves the right to charge a 25% restocking fee. No shipping costs will be refunded. Blank Guns have special conditions,. See Blank Guns above this.


Merchandise Returns
Damaged Merc
handise

RETURNS TO THE ATTENTION OF:


Returns at ReplicaGunsSwords.com
131 Greenbriar Dr.
West Monroe La.
71291

Include your return authorization number which must be obtained from Customer Service previous to return shipment.



We cannot be responsible for breakage, damage or loss of merchandise while in transit. Damaged shipments are to be reported to the carrier immediately. Ask carrier to make an inspection and file a claim with them. The original cartons must be held for Carrier inspection. We will be happy to assist you with any claims that may arise. In the event you desire to return your merchandise, please contact Customer Service immediately via e-mail at Help@ReplicaGunsSwords.com. Keep a record of this number as proof that your return has been authorized. Merchandise must be returned within 10 days of the ship date, with reference to its return authorization # written upon the outside of the shipping container in a visible location (please do not write on the merchandise box packed inside!). Upon receipt of the damaged merchandise, we will begin processing your refund or reship whichever is your preference. NOTE: Returns will be refunded to your credit card and/or via check. No shipping costs will be refunded

***ATTENTION CUSTOMERS!***
Merchandise must not be returned without first contacting Customer Service for an assigned return authorization number. Contact Customer Service at:

Help@ReplicaGunsSwords.com


Please note:
ReplicaGunsSwords.com will not be responsible for any merchandise which is not authorized for return.


Cancellation Policy

Please be certain of your order before it is placed. If you must cancel your order we will do so providing we get the request and are aware of it before the order is shipped. If it has been shipped and you still do not want the order we will refund your credit card used once the shipment is received back to us minus the shipping costs to you and back to us as the shipping company will charge us for it's return back to us if your shipment is returned to sender. We may also charge a 25% restock and handling charge as our personnel are paid to process orders thus costing us money for returned items as well. The items must be received in the original containers in the original condition that they were shipped to you in so that they may be resold as new. Again please be certain of your order before placing it.


Please contact us at Help@ReplicaGunsSwords.com if you have any further questions.

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