LiveOffice Email Continuity
Send and receive emails when your mail server is down
Protect your emails from the unexpected with LiveOffice Email Continuity. Research suggests that most small and midsized enterprises experience more than 40 total hours of unplanned email downtime each year. And some estimates suggest that upwards of 40 percent of these outages last more than 24 hours.
Given the mission-critical nature of email, any significant downtime often results in serious consequences—deadlines get missed, orders cannot be processed and vital communications cease. Not only does downtime affect your day-to-day operations and workforce productivity, it also jeopardizes your organization’s reputation, financial performance, and ultimately, business success.
Back Up Your On-Premise & Cloud-based Email
LiveOffice Email Continuity is an always-on backup and continuity service that provides your users with “standby mailboxes,” enabling them to send and receive email when your server is unavailable as if it were online. Email Continuity allows your IT resources to focus on the root cause of the outage instead of wasting time implementing temporary solutions (e.g. MX repoints, etc.).
Once service to the primary mail platform is restored, messages are routed from the archive back to your primary system (no duplicate messages are stored).
LiveOffice Email Continuity captures all of your users’ inbound, outbound and interoffice messages (including attachments), both before and during an outage, and stores and indexes them in our easy-to-use, online archiving system. Your users can view their archives through a web browser, and administrators can deploy personal desktop access to users via a web-based folder in their primary email client. Email Continuity lets users:
- View a multi-day window of email history
- Create, reply to and forward messages
- Quickly search for specific emails and attachments
