Social Media Archiving

“Every firm that intends to communicate, or permit its associated persons to communicate through social media sites must first ensure that it can retain records of those communications.”

Communicating through social media websites, such as LinkedIn and Facebook, is a growing trend in the financial services industry. But, it’s also an increasing source of concern for many compliance officers and departments. While FINRA provides clear guidance about the types of social media content that need to be captured and reviewed, it’s up to you to decide how best to do it.

LiveOffice Social Archive

LiveOffice Social Archive is the first social media archiving solution to take a holistic approach to capturing and retaining content from any public website, including popular social networks like LinkedIn and Facebook as well as blogs.

LiveOffice Social Archive offers these benefits:

• CAPTURE any public website content (e.g., LinkedIn, Facebook, Twitter or any other web-based content) and securely store it in LiveOffice AdvisorMail
• RETAIN content based on SEC and FINRA rules, legal hold requests or other retention policies
• SUPERVISE content within your existing compliance workflow for email, IM, Bloomberg and Reuters messages via random sampling or your customized lexicons of keywords and phrases
• MONITOR any changes made to social media content in pre- or post-review mode to ensure compliance policies are being enforced
• DISCOVER content via search types, such as keyword, phrase, Boolean, proximity, fuzzy and others, in just seconds to fulfill an audit or legal request
• AUDIT site history and respond to regulatory requests for historical information

Social Archive User Interface

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