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VIDEOSSuitability: GNVQ Leisure and Tourism students and tutors; GCSE Travel and Tourism; adult education. I am a Tourist!Presented by comedian Steve Punt, this takes an entertaining and informative "behind-the- scenes" look at Dover Castle, a major heritage attraction with over 300,000 visitors each year. It shows how English Heritage attracts visitors and meets their needs through customer care and marketing. 26 minutes, 1996 £11.95 Product code XT10835 Ticket to the Past - planning and managing a special eventPresented by comedian Roland
Rivron, this takes an entertaining and informative "behind-the- scenes"
look at the organisation of a two-day open air event, from initial
concept and team planning, to health and safety issues, promotion, on-site
stewarding and catering. TUTOR AND STUDENT GUIDESWELCOMING OUR VISITORS: MANAGING AND PRESENTING HERITAGE SITESThis
new series takes an in-depth look at the work of English Heritage, a major
organisation involved in the leisure attraction industry. Each title shows how
English Heritage deals with management and visitor issues at its 400 historic
sites open to the public, with case studies and examples of real working
practices and guidelines. Directly linked to GNVQ Leisure and Tourism course
requirements, the guides will also be highly useful for many other vocational
courses. Health, Safety and SecurityUsing a series of case studies and
real internal documentation, this explores the often delicate relationship
between these issues and heritage conservation. How to Plan Successful Special EventsCovers the basic rules for running
any event for the general public in a professional manner, from advance planning
to management on the day and thorough evaluation. With case studies of three
different kinds of event, an educational living history event, a concert and a
car rally. ManagementLooks at how English Heritage manages, markets, promotes and presents its sites to visitors. Includes a series of interviews
with staff involved in management and customer care with documentary copies of
real job descriptions for staff at each level. BOOKSA Future for our Past? An introduction to heritage studiesby Mark Brisbane and John Wood What is heritage? How much of it
should be protected, exploited or both? This book examines the complex and
sometimes conflicting issues surrounding the conservation, management and
interpretation of our national heritage of historic buildings, landscapes and
artefacts. Issues: Urban areas - growth and changeThis highly illustrated resource
booklet of UK case studies looking at how urban areas have developed; at the
problems of managing change, decline and redevelopment, the growth of green belt
areas and new towns, and conservation issues.With teacher's notes. VIDEOSA Change of Heart -English architecture since the WarIllustrates the wealth and range of
fine architecture, now eligible for listed building status, created since the
Second World War. Changing Perceptions - presenting heritageA case study of the complex
conservation problems surrounding the World Heritage site at Avebury in
Wiltshire. Perspectives on the presentation of the site are seen through the
eyes of tourists, primary school children and an archaeology student from
Zimbabwe. |