MyZDNet | Reviews | Shop | Business | Help | News | Electronics | GameSpot | Tech Life | Downloads | Developer
New: Hot Products
Free Downloads
Learn Online Today

ZDNet > ZDNet News Page One > Computing > Bugfest! Win2000 has 63,000 'defects'

Click here.

Search For:            • Search Tips
• Power Search

Page One
eCrime, Law & You
TalkBack Central

Headline Scan
News Briefs
News Archive
News Specials

Contact us
Custom News

On the Air
Tech news
24 hours a day

Play Radio

Click Here!

Related Sites
Sm@rt Partner

ZDNet Asia
ZDNet Australia
ZDNet France
ZDNet Germany
ZDNet Japan
ZDNet China

Get a RISK-FREE issue of Red Herring!


Bugfest! Win2000 has 63,000 'defects'
Urging developers to clean up their code, a Microsoft exec says: 'How many of you would spend $500 on a piece of software with over 63,000 potential known defects?' It ships Thursday.

By Mary Jo Foley, Sm@rt Partner
February 11, 2000 2:05 PM PT

Not everyone will be having fun at Microsoft Corp. next week. While the software giant and its partners celebrate the arrival of Windows 2000 on Thursday, Feb. 17, hundreds of members of the Windows development team will be busy cleaning up the mess.

Not the launch-party mess. The code mess. According to an internal Microsoft (Nasdaq: MSFT) memo viewed by Sm@rt Reseller, the company needs to fix tens of thousands of bugs contained in the final Win2000 release code. Fixing these bugs is the top-priority assignment for Microsoft group VP Jim Allchin's Windows team.

Zero bugs is the panacea of any large development project.

Post your comment

Windows 2000

ZDNet Win2000 Special report

EU begins Windows 2000 probe

Red flags fly over Windows 2000

Windows 2000 may be complete

"Our customers do not want us to sell them products with over 63,000 potential known defects. They want these defects corrected," stated one of Microsoft's Windows development leaders, Marc Lucovsky, in the memo. "How many of you would spend $500 on a piece of software with over 63,000 potential known defects?"

According to the Microsoft memo, the Windows 2000 source-code base contains:

"Our goal for the next release of Windows 2000 is to have zero bugs. The only way this happens is if you take it upon yourselves to fix the bugs that should be fixed, and close the bugs that should be closed," continued Lucovsky in his note to the development team.

He added that no new code for future Windows releases, such as Whistler and Blackcomb, will be allowed to be "checked in" until the development team has fixed the existing Windows 2000 bugs.

Microsoft's response
A spokeswoman for Microsoft strongly defended Windows 2000's quality. "Bugs are inherent in computer science," she said. "All software ships with issues. The difference is (that) no software in the history of Microsoft development has ever been through the incredible, rigorous internal and external testing that Windows 2000 has been through."

Do you plan to buy Windows 2000 -- an OS with 63,000 known 'defects'?



The spokeswoman said 750,000 testers received each beta version of Windows 2000. She said "hundreds of companies have signed off on the incredibly high quality and reliability of Windows 2000."

The result, she said, is that hundreds of companies are deploying Windows 2000 before general availability.

One developer, informed of Microsoft's bug estimates, said all new software ships with lots of bugs but few software vendors are willing to acknowledge this reality. "The fact that Microsoft found that many bugs indicates to me just how thorough their testing processes are," said the Windows developer, who requested anonymity.

Waiting for bug fixes
But others aren't so sure. Market researchers have repeated warnings to their clients against upgrading immediately to Win2000. Several outfits have advised customers to wait until Microsoft issues its first or second service pack before deploying Win2000. And research outfits made these suggestions before the exact bug tallies came to light.

Despite these bugs, Microsoft has made Windows 2000's reliability a key focus and part of its marketing message for months. At Comdex/Fall last year, Allchin detailed the two-year-old reliability initiative upon which Microsoft had embarked to insure Win2000 would be more stable and reliable than NT 4.0 or its predecessors.

Allchin said Microsoft spent 500 person-years and $162 million on people and tools specifically to improve reliability of the product.

MSFT (Nasdaq)
Profile    Charts    Quotes

Last Trade
10:32 AM
71 5/8

Change + 0

Change % +0 %

Volume 4,587,100

Quotes delayed by 20 minutes or more.

In more recent weeks Microsoft has plastered ads on buses, billboards and telephone booths in a number of major cities. "Windows 2000 is coming. Online or off, a standard in reliability," reads the text.

Other hurdles
Windows 2000 is hardly Microsoft's only worry in the coming months. Another big hurdle is application support for the OS.

Microsoft has been working on a slew of Windows 2000/Active Directory-optimized applications that ultimately will ship as some type of BackOffice 2000 or BackOffice 5.0 package.

The first BackOffice 2000 beta isn't expected until some time in the second half of this year, but the first BackOffice 2000 app upgrade, Exchange 2000, is expected to arrive at midyear. Other BackOffice Server updates -- the next releases of SQL Server, Proxy Server, SNA Server and Systems Management Server -- also are in the development pipeline. But exactly how far along they are is unclear.

Windows Product Guide

Windows Help

Macintosh Help

Macintosh Downloads

Windows Downloads

Operating Systems Guide

Linux Help

Get free e-mail and voicemail

Try ZDNet eCircles -- your private place on the Web

Join ZDNet now!
At the same time, Microsoft is developing several BackOffice add-ons. Microsoft preannounced some of these add-ons, such as its BizTalk Server, Commerce Server and AppCenter Server, a full year ago. But first betas of these point products have yet to appear.

The company doesn't plan to move any of these new point products into the BackOffice SKU, said Russ Stockdale, director of server applications marketing with Microsoft's Business Productivity Group.

Stockdale said Microsoft's plan is to continue to offer current and future BackOffice SKUs to branch-office customers and midsized organizations.

Stockdale acknowledged that BackOffice 2000 will have little appeal to e-commerce and dotcom customers -- even though Microsoft is pitching its anchor, Windows 2000, as an e-commerce-optimized operating system.

More stories on: Windows 2000
See also: Computing section

Ok, now that's I've picked myse... - Kwang Suh
I get the impression only Micro... - Timberly Bob
Why would anybody even consider... - Brad Buckmaster
Don't get carried away with num... - David Johnson
No wonder, ANYTHING MS makes ha... - Sam garber
One of the attractive features ... - Nicholas Salerno
Bwahahahaha! "Bugs are inheren... -
Well I think that it is good th... - Austin Johnson
63,000 bugs, issues or whatever... - Anon
Identified defects 63,000. Who ... - Richard Griffith
THIS WILL BE A HUGE POST! Afte... - John Stall
This does not sound good. Wind... - Matthew Greet
I can't believe this article go... - Larry
Well for 65'000 bugs, my Window... - Brook Havens
What KIND of bugs? Anything ca... - Mark Aldridge
"How many of you would spend $5... - michael clarke
ZDNet Top story in Santa Barbar... - Gret
Microsoft's Prefix tool may ver... - Logician
63,000 is alot more than a hand... - Scott
These M$ geniuses are NOT going... - TUX :()
So no new versions of Windows w... - Donald W. Shantz
What motive would someone have ... - Greg A. Rogers
This alarmist statement seems l... - Alfred Mutiso
Interesting.. with the advent o... - Lezza Baker
The sad part is some people and... - Gerald Quaglia
So what is new ? People will... - jai
Wow. I lost my bonus because ou... - John Dougherty
BS Reporting - All software has... - Steve
This worries me, for a couple o... - Damon Kaswell
zero bugs is the panicia of any... - chris W.
I wonder how many people truly ... - Shawn Carey
Give Microsoft a break. This is... - Till Uberstein
It's all in how you look at it.... - Joe Schmoe
The MS apologists should be alo... - A. Shepherd
I work in a large Department of... - Dave Stevens
Well well well. Maybe with thi... - Martin Fregeau
Windows 2000 works for me. It ... - Yankee Trader
I have never released software ... - Jim Clements
. "Bugs are inherent in compute... - Tom Quinn
"..hurdle is application suppor... - jack strangio
That nimber is a bit misleading... - Chris
I've been running Windows 2000 ... - Molly
First of all let it be known to... - John Koudela III
With NT code lines running in t... - John Smith
There are fewer than 63,000 bug... - Zippy
Wake up folks. This has been go... - John Vaughn
Would we tolerate this kind of ... - Gerald Kersh
It's too bad microsoft just won... - gary salter
marketing marketing ploy.. i a... - Third Lopez
Don't believe everything you re... - Chunk
Get real.... A lot of software ... - Clubwin98
Name one product that shiped fr... - Gomez
Is the Mac OS 10 going to be as... - Larry
I feel sorry for... Not for th... - Paul Tucker
you people make me crazy. I ha... - Thomas Paine
Thinking of purchasing Windows ... - Tyler
Jim Clements has obviously neve... - Rich J
63,000 bugs?! Come on! Does W... - John Jeffrey
GABH MO LEITHSC'EAL! The 63,00... - Timothy W. Germann
63,000 bugs?! Come on! Does W... - John Jeffrey
Windows 2000 is very pretty and... - Mark Rush
How is this different? Every... - James Portanova
This a perfect example of lousy... - Alex Feinman
I just think -- in spite of thi... - Keith
RE: Jim Clements I have n... - Lauren Smith
False advertising lawsuit? T... - Daniel Brisbane
This article should have instea... - Sinan
I think W2k is a great success.... - KP
let me see if we divide 29 mil... - Adrian
I've used the product. There m... - M. Murphy
63,000 bugs or defects really i... - Keith Watt
63,000 is all? I would say ... - Robert Nolan
How is this different? Every... - James Portanova
Windows 2K is a fine product. A... - zero244
63000 bugs and so what? I've ru... - Ben Lih Hsing
Issue <> Problem. Almost more ... - Eric Gooden
65k bugs, do know have any idea... - Tarl Cabot
OK Let me ask you people a ques... - Michael Pierotti
It really doesn't matter how ma... - a voice of reason
Yet another great attempt at po... - Brad Johnson
WOW 750,000 testers and all sai... - J.M.
Are businesses are going to tru... - Mark Kissel
WOW, all you American people ar... - James Walker
The Communist Linux users will ... - JFK
Hmmm, these people that think t... - Anonymous Coward
People with little or no softwa... - Ravi Bhavnani
All software has bugs. Even "p... - Michael Ditto
Windows 95 had 100,000 bugs and... - Nicholas Bralles
IMHO, ZDNet doesn't like MS. ... - Max O'Drive
Microsoft has a tendency to bit... - Dan Burke
I read somewhere that your aver... - George Fountas
Re: Anonymous Coward You sta... - Tim Miller
I thought 63k would be enough f... - Andrew Fast
Ready for SP1! Hopefully Redmon... - Alan H.Sisisky
Microsoft has performed an ille... - Alex Vilensky
My Windows 2000 Professional an... - Guy Alan Dye
What a joke! I feel sorry for ... - Corey Leong
Wow? Is Microsoft hiring? I ... - Robert Wilkens
It's entirely possible there is... - Robert Wilkens
Well, this is not surprising. ... - Steven Dale
I'm appalled with this article'... - Eugene Quah
Over 63000 bugs AND Microsoft w... - Brandon Watkins
Why 2000? I don't get it. Al... - Myself
I have a slight quibble with th... - Boris Zbarsky
To my left, a Win2K (build 2194... - Elvis Anderson
OEM Nightmare! Ok, so it won't... - Michael March
Microsoft should made Windows 2... - Victor Garcia
MS bashing article No. 63,000 b... - Warren Bishop
This is stupid as a bug could b... - Jeff Schultz
George said: "I read somewhere... - Troy Gilbert
I must be missing something. Th... - Robert
Only In America Where Big Compa... - Vic
Microsoft has put alot effort i... - John
Economics will destroy M$ as we... - TUX :()
There verry well may be 63,000 ... - Andrew Lawrence
I think it's funny that the peo... - Steve
I have and am running windows 2... - Virotype
I would really like to find the... - Josh Freeman
63,001 reasons not to buy reas... - Dancer
All the more reason for Linux!!... - Mark M. Tobenkin
Quite frankly Windows 2000 is ... - Dave Campbell
Microsoft should change their s... - Ceez
i have had win2k final prof. ed... - J.T. Stocker
Currently running 2000 Professi... - Joe
I see several messages in which... - Derrik Pates
Article Lies By Omission and Di... - MS Test Engineer
The important emphasis is the q... - Michael DeVitt
They grew their codebase tenfol... - peter r. schmitt
Someones facts need to come fro... - Aaron Ruben
63,000 is a LOT for any piece o... - Travis Groth
Sixty-something thousand bugs i... - John Collins
Only two days after using windo... - Jim Sheaf
I have tried win2k and found it... - David H.T. Jordan
I always wonder who these exter... - Sean Collen
I've always had a slant against... - Shaun Willingham
I'm sure if you really went thr... - David J. Meier
No matter how many bugs are the... - Cesar Alzate
Ohhh, got $0.02 more for you gu... - David J. Meier
What an odd quote... "'Bugs are... - Dean Tessman
How many fake posters speak her... - Carlo Verdone
Wow i've been running 2000 Pro ... - Filter Q Hacker
I have never bought a Windows, ... - Peter B. Kalff
My simple and logic advi... - Ray Conesa
MS invested in Win2k testing mo... - Neta Amit
Why am i not suprised....I thin... - Barry K
63,000 bugs and it will run fas... - Steven Boscarine
Title: But they told me Linux w... - Knife
Um is this story for real or is... - Frank
Awww cummon, Win 2000 is the mo... - Robin Smith
So Win2K has 63,000 bugs. This ... - Bill Gray
Win2000 will make me so happy! ... - Eli Winston Baker
What a bunch of crap. I've bee... - Billy G. Oat
Would it be acceptable, if an a... - George Jackson
Bugs or no bugs, I'll give 2-3 ... - Adzman Kasim
Due to the size of the code blo... - jellisii
I don't consider the bugs bugs.... - David Noonchester
Even MD-80's have bugs, remembe... - Marcin Ludowicz
You are asking a loaded questio... - Ed Korzeniowski
Isn't it a criminal act to sell... - Russ Rowen
This is totally irresponible re... - Brooke Philpott
I hope the bugs are exterminate... - Mike Haftel
Win2000 does not even boot for ... - Gunnar Thorburn
Ok. Win2k has 63k Bugs. I thin... - Jan-Eric Duden
Is anyone here a programmer? t... - Mike Hobin
"Our goal for the next release ... - Pete
I am certainly no M$ apologist,... - Pierre du Parte
How do we know there weren't mo... - Matt Swanson
Don't knock it till you try it.... - Mikael
Hello! In fact, Win NT (2k) is... - Andreas Lange
Windows 2000 tested... I've ... - Henry Young
I think it's good that they are... - Wen Peng
Y2K alarmists find new home. It... - Jake Pegota
If find this story, hard to bel... - Mitja Paogn
If the Linux users would go awa... - Michael Hopkins
65000+x actually... I don't th... - Linux User
What truly amazes me is the num... - Michael P. Soulier
Microsoft just sux!!! Why not d... - Tomas R�nning
63,000 bugs .. Man I thought my... - Vince
It seems to me, that you people... - Luke
There are two main problems wit... - Mark G. Kent
I'm very excited about the rele... - Michael J. Robichaud
I doubt that W2K will have only... - Shoufeng Yang
I can not stand such bigotry, t... - M. M.
It is obvious that you are all ... - Keith C. Stephens
just a note but there is NO SUC... - John McClain
Microsoft thrives on bugs!! The... - steve m wilson
I don't speak good english, but... - Neil Lee
Skip the number it's not actual... - Mike G
Numbers like this don't really ... - Tim Neil
Sensible Comment: Even 10,000 i... - Aaron Trevena
Well WHAT a surprise .. who wou... - mark
For the most part, Windows 2000... - Gene Lee
Well I ca tell you as isp tech ... - Kim
Ok people, MS is a pain in some... - ShizNiz
I like the basic structure of W... - Alex Ramos
This is funny. Most everyone i... - Edward T. Smith
Never ever though I would be st... - Andy Edwards
Industry last chance for Linux ... - Rafael Ramirez
I think the real threat besides... - ShizNiz
Windows..Greatest Marketing of ... - Haithem A. H.
Bugs are inherent in computer s... - MT
i will stay with my old win.95 ... - jimmy horn
This is ridiculous. It's one th... - Jimmy Caudill
I currently work all day on a L... - Orion Trumpet
Guinness WORLD RECORD!!!!!! Th... - Roman Mironenko
Win2K more stable than NT4? How... - michael whitt
Anyone wishing to bash windows2... - ian riley
For having 65K+ bugs, I must sa... - T Robisnon
This is bullSh*t. MS has to le... - Duran
LISTEN UP! It's hard to believ... - Dennis Forsman
I've been using W2k for almost ... - Roger Gilbertson
Some have tried to excuse Micro... - Mark Hartman
Running Win2000 since RC2 - ver... - J. Smith
"he Communist Linux users will ... - Chris Woodard
I'm scared to know how many bug... - Elijah Weisberg
Why is it whenever there is a p... - D man
There are two things that come ... - Xavier Messersmith
My company is one of the 'early... - Steve Patterson
I was part of the Microsoft Win... - Oleg Aspis
According to the Microsoft spok... - Paul Kail
Don't let that number set you b... - D Webster
Cripes, I've been running win2k... - Joshua WIllis
Not that it hasn't already been... - Steven Thomas
Microsoft is developing a tool ... - Craig Gahlbeck
I have been dual booting with w... - Stephen Walker
I have the beta version, and I ... - John Zila
Win2K is Awesome! Every person ... - Bart Niedner
I wonder how many of those 63,0... - Dan Tascione
Why does it take such a hercule... - Bradley Paul
Come off it Windows 2000 (I am ... - Jon H Hibbins
Linux would be worse.. Hmmm.. ... - Hepworth
I can only say that I have been... - Stefan Schulz
Surprise? NOT! No need to co... - Daniel Larsson
Nicolas Selarno in one paragrap... - Dick Duffin
> I work in a large Department ... - Ferenc Gyurcsan
MS Cronies? I find it intere... - David C.
Big Deal, the world is full o... - Robert Bau
I turned on my Laptop (AMD K6-3... - Roland Caron
I find it very interesting that... - Al Saunders
Just another attempt to blow th... - Joe Davis
So, win2k contains 65k bugs? C... - MerceD
Yes, bugs are inherent in softw... - Tracy Walters
63000? Oh well. This is less th... - jacob braun
Microsoft has an OS as a "new s... - Brian
63'000 my shiney hiney! Win2000... - Jeff D
BOGUS!! Give me a break. Anyo... - Tony Monaghan
63k bugs, so what? it really de... - Vitaly
CLASS ACTION LAWSUIT!!! Knowing... - steve lotan
Every OS has its bugs. Even Wi... - Brent Borge
Plain and simple: If people ... - Vlad Merzeus
I guarentee that an operating s... - Tony M. Brown
Folks, This is nothing more ... - John Dunphy
I don't have a single problem w... - Christopher Moss
If it has 63000 bugs, how many ... - Ron Pierce
If the folks at ZDNET knew anyt... - Scott Murphy
There is no way on Gods' or Bil... - Chuck Foley
what and you think that linux i... - Viper CA
I got Windows 95 (B) and all sy... - George A. Revay
I think people are forgetting t... - Sean
ok i'm running win2000 rc2 & it... - Hydra
I have been running w2k since ... - john pratecante
Too bad most people reading thi... - C.Todd
Yeah yeah, so they found that m... - Jude
With the size and complexity of... - Ken Horkavy
A little perspective here. Reme... - Donald W. Shantz
The problem with the "I have ha... - james l
Most of the 'bugs' are merely i... - Stephen P.
I don't know about most of you ... - David Gravereaux
Never buy a MS O/S that hasn't ... - B.Looney
Looks like it's time for a new ... - Jim Long
I know everybody enjoys picking... - Kenneth Vestergaard
To all the Linux junkies out th... - zabman
So many things to say for all t... - E McCann

Napster supporter defaces world-famous library

Users see Internet as key information source

IBM offers free Juno service on some PCs

Eudora to offer voice and text chat

Column: A few suggestions to the Corel board


Corel's Cowpland calls it quits

GNOME throws down the gauntlet

Protesters act locally, organize globally

Internet appliances get a lift from Compaq

DOJ: Supreme Court must hear MS case

AOL 6.0 beefs up e-mail, e-shopping

E-mail this story!
Printer Friendly


MS Money 2001 gets really personal

Red Hat and Caldera get in the ring


Dvorak: Unfulfilled tech promises

Rothenberg: The private life of Jobs


GNOME Linux to attack Windows

IBM develops quantum computer


Search engines narrow their vision

Creativity flourishes online

eCrime and Law

Another massive Net attack looming?

Adobe-Macromedia suit: Born to settle?


Adobe-Macromedia suit to settle?

Jobs bio hits legal snags

Microsoft Corp.

Microsoft Corp.

Enter a company

 Sponsored Links  The more names you register, the more you save.
HOOVER'S  Online. Executive-grade data on 50,000+ companies.
No Credit?  Get a MasterCard with NO Credit Checks!  Visit our Free Shipping Store for over 200 Hot Products
Books  Looking for the latest in Software? Check us out and Save Big!
NEW PC  ClientPro Cf - 433MHz w/ 4 GB hard drive, under $1000!
 Intel Manufacturer Showcase    Need More Help?
Shop Now!   Shop at Dell's Home Solution Center - Dell Small Business Center
Shop Now!   Gateway Home Computing Center - Shop Intel Manufacturer's
 Featured Links
Hot List  New: This week's top products from!
Must-Have  One-click answers online from GuruNet � Download FREE!
Free!  Download ThirdVoice 2000 and enhance your Web browsing
 Magazine Offers
Free Stuff  Click here to get Macworld and FREE access to Clipart

Tech Jobs |  ZDNet e-centives |  Free E-mail |  Newsletters |  Updates |  MyZDNet |  Alerts |  Rewards |  Join ZDNet |  Members |  ZDNet eCircles
Feedback |  Your Privacy |  Service Terms |  Advertise |  About Us
Copyright (c) 2000 ZD Inc. All Rights Reserved. ZDNet and ZDNet logo are registered trademarks of ZD Inc. Content originally published in Ziff Davis Media publications is the copyrighted property of Ziff Davis Media. Copyright (c) 2000 Ziff Davis Media. All Rights Reserved. Titles of Ziff Davis Media publications are trademarks of Ziff Davis Publishing Holdings Inc.