If anyone's name has come to mean usability, it's Jakob
Nielsen's. He takes a moment to speak about the
changing face of usability.
more online >>
f e a t u r e s
Building Sites with Depth
By Jakob Nielsen and Marie Tahir
Your site's visitors have a seemingly endless array of physical and virtual shops to choose from. Jakob and Marie share the latest user experience wisdom to help you empower your site's users and encourage them to return.
VoxML: Get Your Database Talking
By Robert Laberge and Srdjan Vujosevic
With the emergence of VoxML and its newest sibling, VoiceXML, Web sites can now talk back to their users. Srdjan and Robert build an online coffee shop with VoxML, demonstrating how to create a new dialog with your customers.
Measuring User Experience
By Pamela and Steve Ellis
Pamela and Steve provide an outline of common usability testing methods and when to implement them.
Efficient Wireless Design
By David H. Young
Integrating the work of designers with that of developers can be a mess. David demonstrates how Enhydra XMLC can clean things up.
c o l u m n s
Programming with Perl
The Graphviz module is ideal for visualizing your site's traffic flow. Randal L. Schwartz shows you the view.
Corporate Strategist
Mimi Rosenheim tells you how to keep customers coming back by learning their interests and providing the services they need.
The Home Page
Businesses that take their customers seriously are hiring chief experience officers. Editor in Chief Amit Asaravala speaks with Challis Hodge of HannaHodge about this newly defined position.
Bookmarks
Eugene E. Kim unlocks Secrets & Lies: Digital Security in a Networked World, the new book by the author of Applied Cryptography.
