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Welcome to Postmaster.Info

This page is a central reference for information about e-mail, more specifically, how AOL handles e-mail.

Although you can visit any area of the site using the navigation bar on the left, we recommend that you visit the Info Center first.

We would like to introduce you to the sections of the site.

  • Policies: This area is the home base for all of AOL's policies relating to e-mail. It contains information not only on our junk mail policy but also things like AOL's privacy policy.
  • FAQ: The documents in this section attempt to give basic answers to common questions about AOL mail for Members and non-Members alike.
  • Info Center: The Info Center is the main source of detailed information about the AOL mail process. Any question you have that isn't a matter of policy or isn't answered in the FAQ should be answered here.
  • Troubleshooting: Having a problem sending mail to AOL Members? Getting an error message you don't understand? This section should lead you through a step-by-step solution process. (We recommend that you check the Info Center before Troubleshooting, as many answers can be found there.)

We hope that this site will be useful to you. Please feel free to e-mail us if you have any questions or comments about this page.