The Value of Experience

Providing effective, tangible results through user experience leadership.

We help businesses maximize the value of their investment in product development by crafting effective user experiences with an emphasis on measurable results.

Leveraging Business Value Redesigning Blogger

Our new workshop | Learn how we successfully redesigned Blogger and helped convert thousands of potential customers into actual users. Sign up today »


October 19, 2004

New Essay | Metadata for the Masses. Classification got you down? Peter shares some new ideas about how to get input on your metadata from your users.

October 15, 2004

Events | “Elements” in Chicago this December. Join Jesse in Chicago on December 6th where he’ll be teaching his popular workshop, “The Elements of User Experience.” Sign up now before it fills up.

October 12, 2004

We’ve moved! Time to update your address books — we’ve moved our offices. Our new location is right next to South Park in the SOMA area of San Francisco: 363 Brannan St., San Francisco, CA, 94107. We have a new phone number, as well: 415-495-8270. Stop by for a visit!

September 16, 2004

New Essay | User Research Abroad: Handle Logistics in Four Easy Steps. International user research has to accomodate linguistic, cultural, and monetary differences, which can be challenging. Indi shares 4 steps to conducting successful interviews abroad.

Events | “Redesigning Blogger” workshop in San Francisco. Join Jeff and Stopdesign’s Doug Bowman as they discuss our successful redesign of Blogger — and how you can put those lessons to work for you. Register today! »

September 5, 2004

New Essay | Organization in the Way. The biggest problem in user experience design isn’t its methods or practice. Peter explains how organizations are structured to defeat good design.

Our approach combines our industry-leading understanding of user behavior with a commitment to meeting the business goals of our clients. Instead of selling one-size-fits-all solutions or lists of rules, we tailor all our services to the specific needs of each client.

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