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August 11, 2005

Student Hackers Face Felony Charges

"They're being called the Kutztown 13 -- a group of high schoolers charged with felonies for bypassing security with school-issued laptops, downloading forbidden internet goodies and using monitoring software to spy on district administrators.

"The students, their families and outraged supporters say authorities are overreacting, punishing the kids not for any heinous behavior -- no malicious acts are alleged -- but rather because they outsmarted the district's technology workers."

Associated Press. Kutztown 13 Face Felony Charges. Wired News. Aug. 9, 2005.

SNTReport.com™ Covering the Intersection of Collaboration and Technology. A Seso Group™ Venture.

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August 02, 2005

WebEx Acquires Intranets.com

"Seeking to expand its lineup of business team collaboration products, WebEx on Monday announced that it was acquiring privately owned Intranets.com for $45 million in cash.

"Both companies are 'pioneers and leaders in the software as a service business,' said WebEx CEO Subrah Iyar."

John Pallatto. WebEx Expands Collaboration Line with Intranets.com Buyout. eWeek. Aug. 1, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 08:32 AM | Send to a friend! | Comments (0)

August 01, 2005

Skype to Launch Video Beta

"Voice over IP darling Skype is slated to put its two-way video phone service to the public test in August, likely at the end of the month, internetnews.com has learned.

"Sources close to the company said Skype is slated to launch the public beta next month and that it has licensed compression codecs from On 2 Technologies, a video compression technology pioneer."

Erin Joyce. Skype Sets Video Beta Launch. InternetNews.com. July 29, 2005.

Related:
Always On. Fireside Chat: Tim Draper and Skype's CEO. July 20, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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July 20, 2005

K. Matthew Dames Gives Virtual Presentation

K. Matthew Dames, managing partner of Seso Group Digital Information Advisors and the executive editor of SNTReport.com and Search & Text Mining Report, is this month's speaker for SLA's Virtual Seminar series. Dames will present the second part of a two-part series on digital collaboration projects for information professionals, "Launching A Digital Collaboration Project." The second session is Webcast live at 2:00 EST on July 20.

(The first session was Webcast on July 6, and can be viewed via an SLA Replay.)

Attendance & Registration
Want to view Dames' presentation live? Check the SLA Virtual Seminar page for more information. If you have any additional questions, e-mail SLA at learning@sla.org or call the Professional Development Center at (703) 647-4925.

This session will be taped and available for viewing within one week of the Webcast.

Description
Whatever you call it Ė digital collaboration, social software, social networking Ė working across the Web is about more than technology or devices. Ultimately, it is about developing a community of practice where people readily share their information and knowledge, regardless of distance.

Many clients and end-users will suggest that the trend toward using digital collaboration lessens the need for librarians and other information professionals. Instead, the opposite is true: online information sharing increases the need for librarians as facilitators, researchers, and knowledge managers. With some work and initiative, technology-savvy Info Pros can position themselves inside their organizations as critically important team members at a time when their value is being questioned.

This two-part series looks at the tools and issues involved in creating an effective digital collaboration environment, and shares some ideas on how best to establish a digital collaboration initiative within an organization. The first part of the series, part of SLA's Virtual Learning Series, will explain the tools and terminology of digital collaboration, and how different organizations are using these tools to improve productivity and knowledge sharing.

Slides
K. Matthew Dames. Launching A Digital Collaboration Project. (.pdf, 1.8 MB) July 20, 2005.

Coming in August 2005
Stephen E. Arnold. The Google Legacy (Tetbury, Gloucester: United Kingdom. Infonortics, 2005)

Webliography

The American Customer Satisfaction Index.

Basecamp

Salesforce.com

Google Labs

Google Short Message Service

Google Mobile

Google Code

Blogger

Functioning Form. Battle for the Web OS. July 12, 2005.

Fred Vogelstein. Gates vs. Google: Search and Destroy. Fortune. May 2, 2005.

Charles Ferguson. What's Next for Google. TechnologyReview.com. January 2005.

Relax, Everything Is Deeply Intertwingled. Weblications. Dec. 20, 2004.

Troutgirl. Google Is Good for Web Dev. Dec. 18, 2004.

Kuro5hin. Web-Apps Are the Legacy of the Future. Oct. 25, 2004.

Jon Udell. Under Gmailís Hood. InfoWorld. Oct. 22, 2004.

Kottke.org. GoogOS, the Google Operating System. April 6, 2004.

Topix.net Weblog. The Secret Source of Google's Power. April 4, 2004.

Tim O'Reilly. Inventing the Future. O'Reilly Networks. April 9, 2002.

Martha K. Heyman. Building Successful Relationships with IT Professionals. Information Outlook. April 2001.

PaulGraham.com. The Other Road Ahead. Sept. 2001.

Adam Bosworth. Microsoft's Vision for XML. Infoloom. No date.

SNTReport.comô Covering the Intersection of Collaboration and Technology. A Seso Groupô Venture.

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June 22, 2005

Microsoft Unveils Web-Based Communicator

"Microsoft is looking to extend the reach of its Office Communicator 2005 instant-messaging (IM) client via a new version that will be completely Web-based.

"Microsoft is set to kick off on July 15 a first private beta release of what it's currently calling the 'Office Communicator Web Access' client, company officials said on Tuesday.

"The company expects to ship the final version before the end of calendar 2005, officials said."

Mary Jo Foley. Microsoft Readies Web-Based Communicator. Microsoft Watch. June 21, 2005.

See also:
Matt Hines. Microsoft to Debut Web-Based Communicator. News.com. June 21, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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June 21, 2005

Skype: An Alternative Communications Network?

"Skype Technologies' strategy of welcoming third-party vendors is spawning numerous extensions to its popular Internet telephony service, which is beginning to branch into videoconferencing, data collaboration and mobile wireless calls.

"Santa Cruz Networks on Wednesday launched vSkype Beta, group videoconferencing and collaboration software that lets Skype users meet online with as many as 200 friends or business associates who also use Skype.

"On Tuesday, a Norwegian company, IPDrum, introduced the Mobile Skype Cable, a wire that connects a cell phone to a Skype-equipped PC in order to link Skype to the cellular network for mobile calls."

Stephen Lawson. Third-party Technologies Enhance Skype. PCWorld. June 20, 2005.

See also:
Robert Jacques. Skype Adds Videoconferencing to Arsenal. TechNewsWorld. June 17, 2005.

Sumner Lemon. Call Skype for Free From Your Mobile Phone. PCWorld. June 16, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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June 13, 2005

Will Social Networking Lose Its Appeal?

"Super-hyped social networking is exploding, with new ways to link up to others being added daily.

"Online social networking sites are offering a multitude of ways -- IM, e-mail, Web-based calling and video -- for members to get in touch with one another.

"It's not enough to allow people to contact one another, however. What many social networking sites are struggling with is, How do you facilitate social interactions without annoying users, big time?"

Olga Kharif. Is Social Networking Broken?. BusinessWeek Online. June 12, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 08:38 AM | Send to a friend! | Comments (0)

June 04, 2005

Skype Adds Video to VoIP Service

"Skype users can now download a free plug-in from Dialcom that will enable video conferencing using the Skype P2P engine.

"The Spontania Video4skype, allows any users with a webcam connected to their PCs and a Skype account and broadband internet access, to make video-calls using the Skype client."

Faultline. Skype Enables Video Calling. The Register. June 1, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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June 03, 2005

Sony & GlowPoint Provide 'Instant Video Everywhere'

"Sony Electronics and GlowPoint made good on their February partnership announcement, bringing the first in a line of IP video communications services to market.

"On Wednesday, the two companies announced the availability of Sony IVE Business service, powered by GlowPoint. (IVE stands for 'Instant Video Everywhere.') The new service puts Sony's strong brand on top of GlowPoint's suite of applications for enabling live video conversations and messaging."

Susan Kuchinskas. Sony, GlowPoint Team for IP Video Service. InternetNews.com. June 2, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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May 14, 2005

AOL's Strategy Behind AIM

"AOL Instant Messenger has become an institution for nearly 30 million Americans. But can it ever become a big contributor to the company's bottom line?

"That's very much on the mind of the folks who manage Time Warner subsidiary America Online. They want that loyalty to pay off as the Internet service provider seeks to offset declining subscriber rates for its core dial-up service and gain ground on Yahoo, Microsoft and Google.

"So on Thursday, AOL activated a free Web-based e-mail account for every customer with an AIM screen name."

Stephanie Olsen. AOL's Remixed Messenger. News.com. May 12, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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May 12, 2005

Tech Industry Experiences 'Work Creep'

"The traffic jam ended hours ago, the parking lot is nearly empty and fluorescent lights are dimmed at PortalPlayer Inc., where the nightly brainstorming session is about to begin.

"Instead of gathering the few remaining souls from their cubicles, three managers move into a conference room to dial India, where engineers 12 1/2 time zones ahead are just arriving in Hyderabad.

"As colleagues on opposite sides of the globe discuss circuit board configurations and debugging strategies for a project code-named 'Doppelganger,' it's just the start of another endless day for the company. Within twelve hours, Indian workers will end their day with calls and e-mails to California, where managers in the Santa Clara headquarters will just be waking up."

Rachel Konrad. For Some Techies, an Interminable Workday. Associated Press. May 10, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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May 05, 2005

A Guide for VoIP in the Home

"A few years ago, a buzz began spreading about Internet telephony, a technology allowing telephone conversations to be made across the Internet rather than exclusively over regular phone lines.

"Such calls, made at little or no expense to the caller, were portrayed as a threat to the established phone companies. More recently, Internet phone technology - also known as voice over Internet protocol, or VoIP - made inroads into businesses using heavy-duty equipment from companies like Cisco.

"Now, thanks to providers like Vonage and others, it has found its way into the home."

Daniel Terdiman. Internet Phones Arrive at Home (and Some Need No Computer). The New York Times. May 5, 2005.

(Editorís Note: The Times allows free access to their stories on the Web for seven days before sending the stories to the paperís fee-based Archive.)

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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May 04, 2005

Macromedia Updates Web Conferencing Tools

"Macromedia updated its Web conferencing application with new voice over IP capabilities.

"As part of Breeze 5's new VoIP plan, the platform now includes a telephone gateway that companies can link to their existing telephony bridges.

"In addition to support for VoIP, Breeze 5 also includes the ability to do on-demand video and real-time, multipoint video conferencing."

Michael Singer. Macromedia Taps VoIP For Breeze. InternetNews.com. May 2, 2005.

See also:
Matt Hicks. Macromedia Refreshes Breeze Meeting Software. eWeek. May 2, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 08:34 AM | Send to a friend! | Comments (0)

May 02, 2005

Microsoft VP Talks Collaboration

"Fast, effective communication with employees, partners, customers and other critical contacts — wherever and whenever business requirements dictate — is becoming mandatory. While e-mail helps, it is not always the best choice to resolve an immediate question or for group collaboration.

"The desire to increase productivity, ease collaboration, and reduce costs is forcing many organizations of all sizes to look at newer communication tools. The challenge is to introduce new tools without increasing the complexity of our interactions while also maintaining a secure communications environment."

Jeff Raikes. Microsoft's Jeff Raikes On Real-Time Collaboration. Messaging Pipeline. April 26, 2005.

SNTReport.com™ Covering the Intersection of Collaboration and Technology. A Seso Group™ Venture.

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April 28, 2005

Nokia Launches Multimedia Phone

"Nokia on Wednesday announced a trio of new phones, including one that can store up to 3,000 songs.

"The N91 has an integrated 4GB hard disk and supports digital music formats including MP3, M4A, AAC and WMA, Nokia said.

"Additionally, the handset comes with a stereo headset with remote control. The N91, expected to ship by the end of the year, will also feature a 2-megapixel camera, e-mail support, a Web-browser and video-sharing capabilities, the device maker said."

Dinesh C. Sharma. Nokia to Launch Phone that Stores 3,000 Songs. News.com. April 27, 2005.

See also:
Lucas van Grinsven. Nokia Takes Aim at IPod with Premium Line of Phones. Reuters. April 27, 2005.

Sascha Segan. Nokia's N91 Targets iPod. PCMag.com. April 27, 2005.

BBC News. Nokia Offers New Range of Phones. April 27,2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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April 08, 2005

Microsoft Launches Blogging, Messenger Services

"Microsoft on Wednesday unveiled new versions of its instant messaging and blogging services with beefed-up community, video, search and advertising features.

"In partnership with Logitech, MSN Messenger now offers full-screen videoconferencing capabilities with new technology that promises to establish connections between two people more easily, including across firewalls.

"MSN Messenger users can now share in the IM window search results from Microsoft's proprietary search technology."

Evan Hansen. MSN Mixes Advertisers with Blogs. News.com. April 7, 2005.

See also:
Matt Hicks. MSN Moves Blog Service Out of Beta. eWeek. April 7, 2005.

Allison Linn. Microsoft Makes Big Advertising Push. HeraldNet. April 7, 2005.

Kim Peterson. MSN Spreads Its Message. Seattle Times. April 7, 2005.

Loren Baker. MSN Spaces and Messenger Open Up to Advertisers. SearchEngineJournal. April 7, 2005.

SNTReport.com™ Covering the Intersection of Collaboration and Technology. A Seso Group™ Venture.

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March 17, 2005

A Look at Web Conferencing Services

"Imagine that only certified and trained employees could make phone calls. And that each phone call took 15 minutes to initiate and cost 75 cents a minute, plus 25 cents per person if you wanted a conference. Do you think this might bog down your business?

"That's how the vast majority of Web conferencing services, such as WebEx and Genesys Meeting Center, work. Most are difficult to use, the meter is always running, only licensed and trained organizers can create meetings, and the services are generally not conducive to spur-of-the-moment collaboration.

"For Web conferencing to move beyond sales and marketing presentations and into everyday confabs for project teams, some things need to change. In this story, we look at services that offer low, flat-rate pricing, simple interfaces, and in many cases, innovative ways to start meetings and invite participants on the fly."

Robert P. Lipschutz. Instant Meeting: Easy Web Conferencing. PC Magazine. March 2, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

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March 12, 2005

Microsoft Upgrades Real-Time Collaboration Products

"Microsoft unveiled on Tuesday a series of upgrades to its corporate instant messaging and Web conferencing products in a major push to sell collaboration software to businesses.

"The world's largest software maker is hoping to tap into growing demand by companies that want their employees to work together from their desks, rather than in face-to-face meetings that can involve costly business travel.

"'Communications technology is changing the way people do information work,' said Jeff Raikes, Microsoft's group vice president in charge of the division that makes Office and other business software. 'But today, most of that communications is really very separate.'"

Reuters. Microsoft Updates IM, Web Conferencing Products. News.com. March 9, 2005.

See also:
Ben Charny. Microsoft to Punch Up Corporate IM. News.com. March 6, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 08:11 AM | Send to a friend! | Comments (0)

March 10, 2005

Microsoft Displays Real-Time Products

"Microsoft Chairman Bill Gates trumpeted Office's role in integrating communications as he unveiled further plans for the company's 'Istanbul' client and other real-time communications products during a launch event here on Tuesday.

"Microsoft brought its combined instant-messaging and telephony client under the Office umbrella, renaming it Office Communicator 2005 and announcing plans to release it to manufacturing in the next 90 days."

Matt Hicks. Microsoft Displays Real-Time Ambitions. eWeek. March 8, 2005.

See also:
Dennis Callaghan. Microsoft Adds Voice, Video to IM Client. eWeek. Oct. 19, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:33 AM | Send to a friend! | Comments (0)

February 18, 2005

3G Linux Phone Boasts New Features

"Several leading mobile technology players are cooperating on a project to explore Linux's potential as the major software component in smart phones of the future.

"At the 3GSM World Congress taking place here this week, Infineon Technologies, Samsung and embedded-Linux specialist Trolltech said they have created a 3G, or third-generation, smart phone built around the Linux operating system.

"The prototype uses Linux software from MontaVista Software, a company that creates versions of the open-source operating system that can be embedded into special-purpose computing devices such as telecommunications equipment. The prototype features services such as video calling and streaming, Web browsing, stereo speakers and Java-based 3D gaming."

Andrew Donoghue. 3G Linux Phone Allows Video Calling, Web Browsing. News.com. Feb. 15, 2005.

See also:
CNET News.com Staff. Cell Phones Sound Off with New Skills. News.com. Feb. 16, 2005.

Stephen Shankland. MontaVista Aims to Simplify Cell Phone Linux. News.com. Feb. 7, 2005.

SNTReport.com™ Covering the Intersection of Collaboration and Technology. A Seso Group™ Venture.

Posted by Carol Schwartz at 08:47 AM | Send to a friend! | Comments (0)

January 20, 2005

Comcast to Roll Out Higher Broadband Speed

"Comcast will raise its broadband Internet speeds by at least a third later this year--part of its effort to fend off DSL rivals.

"With Baby Bell local phone providers making inroads with cheaper but slower DSL service, Comcast and other cable companies hope to fight on speed rather than price. Comcast's faster service, added at no extra cost to customers, will begin rolling out this quarter, the company announced on Sunday.

"As previously reported, the nation's largest cable and broadband provider's current download speed of up to 3mbps (megabits per second) will jump to 4mbps. Upload rates of 256kbps (kilobits per second) will reach 384kbps, the company said. Customers of Comcast's more expensive 4mbps service will see a 50 percent increase to 6mbps downstream and 768kbps upstream."

Jim Hu. Comcast Raises Broadband Speed. News.com. Jan. 16, 2005.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:19 AM | Send to a friend! | Comments (0)

January 10, 2005

Virtual Family Gatherings

"Jesus L., a 42-year-old construction worker and illegal immigrant from the southern highlands of Ecuador, had not seen the three children he left behind for 11 years. But there they were just before the New Year, conjured up on a wall-mounted television screen by the hocus-pocus of the Internet in real time in a storefront in Jackson Heights, Queens.

"Their conversation took place the way it did because of the wizardry of videoconferencing, a technology first devised for chief executives to communicate with their far-flung underlings. The format is slowly becoming popular with the city's poor immigrants as the most vivid way to communicate with their families back home.

"Videoconferencing is another one of the bridges that have narrowed the chasm between immigrants and their home cultures. While coming to America a century ago usually meant saying goodbye to relatives and homeland forever, today's families keep in touch regularly through cheap flights and phone calls, satellite television and the Internet."

Joseph Berger. What's on TV? A View of Loved Ones From Afar. The New York Times. Jan. 8, 2005.

(Editor’s Note: The Times allows free access to their stories on the Web for seven days before sending the stories to the paper’s fee-based Archive.)

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 07:02 AM | Send to a friend! | Comments (0)

January 06, 2005

FCC to Auction 3G Wireless Licenses

"New U.S. wireless airwaves for advanced, or 'third-generation', services like high-speed Internet will be auctioned off as early as June 2006, the U.S. Federal Communications Commission said on Wednesday.

"Some of the airwaves are used by federal government agencies but a new law signed by President George W. Bush last week would reimburse them for a move to other spectrum using the proceeds from the sale of the wireless licenses.

"U.S. wireless companies, like Verizon Wireless and T-Mobile, are typically hungry for additional airwaves to serve additional customers as well as offer new advanced services, which could one day include video on mobile phones."

Reuters. 3G Wireless Licenses Likely in 2006. News.com. Dec. 30, 2004.

See also:
Federal Communications Commission. FCC to Commence Spectrum Auction That Will Provide American Consumers New Wireless Broadband Services. (.pdf) (News Release) Dec. 29, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:03 AM | Send to a friend! | Comments (0)

December 09, 2004

U.K. Telecom Provider Launches 3G Handsets

"Orange has taken the wraps off 3G aimed mainly at consumers four days before handsets are due in stores, claiming to have the best network and set of devices available yet in the U.K.

"Despite an attempt by rival mmO2 to spoil the party with a press release outlining plans to start using a faster technology next summer, Orange was in a bullish mood this morning. The France Telecom-owned operator is launching services in Austria, Finland, France, Germany, Italy, Portugal and Spain as well as the U.K., with roaming from the outset.

"Applications of the technology will include video calling and voicemail, online gaming, rich content such as Star Wars clips and surfing via the Orange World portal and across the wider Web."

Tony Hallett. U.K. Cell Provider Launches 3G Handsets. News.com. Dec. 6, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:31 AM | Send to a friend! | Comments (0)

November 29, 2004

Video Conferencing Goes Mainstream

"When Melody Wilt made the 10-hour drive from her home near Reading, Pa., to her daughter's house in Chapin, S.C., for Thanksgiving, she took along more than a 20-pound smoked turkey.

"She went bearing a U.S.B. Web camera, sophisticated teleconferencing software and an Internet-inspired vision that will allow her to continue visiting even after she returns home.

"There are no definitive numbers on how many people use Web-based videoconferencing. But there is anecdotal evidence that face-to-face electronic communication is gaining a foothold beyond the executive suite, and that the typical home users are no longer the stereotypical geeks straining to see each other over crude Webcams connected by sluggish modems."

Michel Marriott. Waving Hello, From a Distance. The New York Times. Nov. 25, 2004.

(Editorís Note: The Times allows free access to their stories on the Web for seven days before sending the stories to the paperís fee-based Archive.)

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 07:27 AM | Send to a friend! | Comments (0)

November 03, 2004

Avaya, Polycom Announce New Videophone

"Avaya, a communications software, systems and services company, has announced a new Internet Protocol-based video-conferencing offering for businesses. The Avaya Video Telephony Solution, Desktop Edition, (.pdf) stems from a partnership with conferencing technology specialist Polycom.

"The offering integrates the Avaya IP Softphone, an application that works as an office phone on a computer, with the Polycom ViaVideo camera and microphone. It also ties in instant messaging and presence features.

"Avaya and Polycom aimed for simplicity. Callers log on the business network (via a broadband or wireless LAN connection) and make video calls that can be muted, forwarded, transferred or placed on hold."

Colin C. Haley. Avaya, Polycom Dial in Videoconferencing. InternetNews.com. Nov. 1, 2004.

See also:
Ben Charny. New Videophone Highlights Dropping Prices. News.com. Nov. 1, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:54 AM | Send to a friend! | Comments (0)

October 29, 2004

ICQ Instant Messaging Adds Video to Chat

"America Online's ICQ instant messaging software now supports video chat, one of the first tangible results of the ICQ unit's recently launched developer program.

"ICQ in April began providing partners with access to the software's application programming interfaces, or APIs, so they could develop programs that run inside the IM client. The ICQ unit plans to offer an open API license to the public soon, according to a notice on its Web site.

"Applications created under the program are known as ICQ Xtraz, and now include video chat, several games and a sketching tool that lets users create custom avatars."

Evan Hansen. ICQ offers video chat. News.com. Oct. 25, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:20 AM | Send to a friend! | Comments (0)

October 23, 2004

Classrooms Go Dark Over E-Rate Snafus

"In the far reaches of Alaska, the Internet has become as integral a part of the classroom as a blackboard and textbooks.

"But at least three school districts in the state are going without online access while administrators await a decision on the fate of the federal program known as E-rate.

"Since August, funds earmarked under the $2.5 billion program have been held up over accounting issues, leaving cash-strapped districts with no alternative but to turn off the Internet."

Marguerite Reardon. Schools Lose Net Over E-rate Freeze. News.com. Oct. 21, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:14 AM | Send to a friend! | Comments (0)

October 21, 2004

Microsoft Announces Multi-Integrated Collaboration Tool

"Microsoft Corp. announced an early beta of a new rich client for its Live Communications Server product designed to unite instant messaging with telephony and video, and to embed such technologies in other applications.

"Code-named 'Istanbul,' the company is demonstrating the new Office-based technology at the Fall 2004 VON conference here this week and seeking testers for a managed beta program.

"Istanbul will replace Windows Messenger as the preferred client for Live Communications Server, though Windows Messenger will continue to be included within the Windows operating system, Microsoft officials said."

Dennis Callaghan. Microsoft Adds Voice, Video to IM Client. eWeek. Oct. 19, 2004.

See also:
Juan Carlos Perez. Microsoft Announces LCS Client. Computerworld. Oct. 19, 2004.

SNTReport.com™ The Online Journal for Social Software, Digital Collaboration & Information Policy. A Seso Group™ Venture.

Posted by Carol Schwartz at 06:55 AM | Send to a friend! | Comments (0)

October 12, 2004

Pulver App Combines IM, VoIP and Social Networking

"Pulver Communications Corp. is introducing a new SIP-based application to enhance the usability of IP communications, company founder Jeff Pulver said.

"The offering, pulver.Communicator, will launch at this month's Fall VON show in Boston. It melds elements of instant messaging, VoIP and social networking.

"The application uses the Free World Dialup network (which Pulver founded) for VoIP and provides access to: AOL, MSN, Yahoo and ICQ as Instant Messaging networks. Users can share buddy lists in real-time if they choose to."

Colin C. Haley. Pulver App Melds VoIP, IM, Social Networking. InternetNews.com. Oct. 8, 2004.

Posted by Carol Schwartz at 07:29 AM | Send to a friend! | Comments (0)

October 08, 2004

Could CALEA Extend to the Internet?

"The Communications Assistance for Law Enforcement Act (CALEA) was passed in 1994 to make it easier for the feds to listen in to everyone's phone calls. The law forced phone companies to design their digital networks with special backdoors for government surveillance.

"There was a single saving grace - CALEA did not apply to the Internet.

But now, all of that could change. Under pressure from the Department of Justice (DoJ) and federal law enforcement, the FCC is gathering comments on a proposal to expand CALEA to cover broadband Internet access providers and Voice over IP (VoIP) telephony companies."

Electronic Frontier Foundation. A Government-Mandated Backdoor For Every Network. Deep Links. Oct. 6, 2004.

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September 21, 2004

Watch Their Online Manners

"WebEx is set to release a new service Monday tailored for sales professionals, including a tool to make sure that the client is paying attention during a remote presentation.

"The 'attention indicator' is built into the Sales Center version of WebEx's service, primarily used for presenting PowerPoint slides over the Internet in conjunction with an audio conference call. Start goofing off during a virtual sales call, and the presenter will know it and respond by spicing up the presentation, said WebEx.

Joris Evers. WebEx Adds Sales Center for Sales Professionals. InfoWorld. Sept. 17, 2004.

See also:
David Becker. Look Alert -- WebEx Is Watching. News.com. Sept. 17, 2004.

Posted by K. Matthew Dames at 07:38 AM | Send to a friend! | Comments (0)

September 14, 2004

Intel Seeks Another Web

"The internet must be changed to help it cope with what the future holds for it, according to chip maker Intel.

"The US company's chief technology officer, Pat Gelsinger, says new uses and millions more users could stretch the net to breaking point.

"In a keynote speech at an Intel conference, he said building a new network on top of the old would end many of the problems plaguing the net."

No author. Intel Sees Big Changes to the Net. BBC News. Sept. 10, 2004.

See also Iain Thomson. Intel Chief Outlines Multicore Future. E-Commerce Times. Sept. 8, 2004.

Posted by Carol Schwartz at 06:21 AM | Send to a friend! | Comments (0)

September 09, 2004

Making Web Conferencing a Breeze

"Macromedia is set to announce a new pay-as-you-go plan for its Breeze Live Web conferencing service. The move, which augments annual subscription and per-seat licensing plans, will allow Macromedia to offer a la carte service for 32 cents per minute.

"The new plan is intended to make the service more attractive to small businesses with light and irregular collaboration needs, said Macromedia. The Breeze Live service and software allow workers to present PowerPoint slides and other content through a Web browser and to jointly work on documents.

"WebEx continues to lead the market and takes in 67 percent of all Web conferencing revenue."

David Becker. Macromedia Starts Meter On Web Conferencing. News.com. Sept. 6, 2004.

See also:
David Becker. Web Conferencing Market Heats Up. News.com. March 1, 2004.

Posted by K. Matthew Dames at 07:25 AM | Send to a friend! | Comments (0)

August 13, 2004

Microsoft Announces New 'Live Meeting' Subscription Models

"Microsoft will offer three new subscription plans to better accommodate usage patterns and will add Live Meeting to its volume licensing programs, the most common avenue for large corporate buyers to purchase Microsoft products.

"Microsoft launched Live Meeting late last year, after it acquired specialist PlaceWare.

"The service enables users to present PowerPoint slides, jointly edit documents and perform other basic collaboration tasks over the Internet."

David Becker. Microsoft Opens up Live Meeting. News.com. Aug. 10, 2004.

Posted by Carol Schwartz at 06:36 AM | Send to a friend! | Comments (0)

July 14, 2004

Microsoft and BT Group Partner with Collaboration Software

"Microsoft is set to announce a deal Monday with British communications giant BT Group to boost the software giant's Live Meeting Web conferencing service.

"BT will resell Live Meeting subscriptions integrated with the company's own conference calling services. BT also has signed on to use Live Meeting internally for its 150,000 Internet connected employees.

Microsoft introduced Live Meeting last year as the outgrowth of its acquisition of Web conferencing specialist PlaceWare. The service allows businesses to present slideshow presentations and conduct more complex collaboration tasks over the Internet."

David Becker. Microsoft, BT team on Web Meeting Software. News.com. July 12, 2004.

Posted by Carol Schwartz at 06:32 AM | Send to a friend! | Comments (0)

June 21, 2004

Yahoo! Spikes Business IM Effort

"The dropping of Yahoo Messenger Enterprise Edition marks the end of the Web portal's now-defunct enterprise software division. The unit was created in 2000 to sell customized Web portals and videoconferencing services for internal use in corporations. But in October 2003, Yahoo scrapped the division and melded its businesses with their consumer counterparts.

"Yahoo said the enterprise instant messenger was shelved because Yahoo is largely a consumer company and is not structured to take on the kind of support tasks and other responsibilities that come with selling corporate software."

Jim Hu. Yahoo Scraps Enterprise Messaging. News.com. June 17, 2004.

Posted by K. Matthew Dames at 06:04 AM | Send to a friend! | Comments (0)

June 17, 2004

AOL AIMs at Business

"America Online has launched AIM Business Services, a platform that lets users host or join conference calls and Web meetings through the AOL Instant Messenger interface.

"The first services launched are AIM Voice Conferencing and AIM Web Meetings. They work only with AIM 5.5.

"AIM Voice Conferencing places conference calls through the AIM client. Buddy List contacts who are online automatically appear in the Call Roster; hosts click to issue invitations. Invited participants get an instant message with conference call details and a request for a contact phone number. Participants who supply the number receive a phone call within seconds.

"AIM Web Meetings uses a similar Call Roster interface to set up and initiate video conferencing via AIM. Invitees are asked to supply an e-mail address, and click on a Join Meeting button in the e-mail message to get the URL and meeting number necessary to attend the conference."

Laura Blackwell. AIM Hosts Online Meetings. PC World. June 10, 2004.

Posted by K. Matthew Dames at 08:28 AM | Send to a friend! | Comments (0)

May 28, 2004

WebEx's Training Center Upgraded

WebEx, the online conferencing service, has released its newest Training Center, which integrates e-commerce capabilities into the service so companies can charge attendees to take a training course or charge back a department within an enterprise for training. The revisions to the Training Center helps companies make money from offering training.

Matt Hicks. WebEx Turns Training into Cash. eWeek. May 25, 2004.

Webex. Training Center Datasheet.

Posted by K. Matthew Dames at 06:10 AM | Send to a friend! | Comments (0)

April 19, 2004

Next Level Social Software

"New York-based Dodgeball.com has recently unveiled a beta version of a service that merges social networking with mobile phone text-messaging, so friends can discover each other's whereabouts.

"And social networking service ItsNotWhatYouKnow.com LLC plans to release a preview of its revamped and renamed social networking service, which includes the addition of Web conferencing.

"Both companies are much smaller than the big names in social networking, such as Friendster Inc., LinkedIn Ltd., Tribe Networks Inc. and even Google Inc.'s Orkut, but their new approaches point to a push to make social networking a feature of broader technologies."

Matt Hicks. Social Networking Stretches Its Reach. eWeek. April 8, 2004.

Posted by K. Matthew Dames at 05:09 AM | Send to a friend! | Comments (0)

March 13, 2004

Enterprise-Level Social Software

Line56.com has posted an interesting article about how one company used a slew of technologies -- including social networking software, portals, IM, videoconferencing -- to help manage its global presence. The article gives information professionals a glimpse of social software's possibilities for communication and collaboration.

Demir Barlas. A Virtual One-Room Company. Line56.com. March 11, 2004.

Posted by K. Matthew Dames at 02:10 AM | Send to a friend! | Comments (0)