Privacy Policy

General Policy

Rutland County Council respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our services and provide to you the services that you are entitled to as a resident of Rutland or visitor to our website.

 

Our Commitment to Privacy

Is my visit to this website anonymous?
Yes! Your visit to our site is anonymous (no personal information about you is recorded or gathered) unless you place an order, fill in a survey or other form requesting information.
Each time you visit our website, our system automatically recognises your domain name, but not your specific email address.

If you have provided us with your email, postal address or telephone number and do not want us to contact you in the future, please write to us at the email or postal address below or call us on 01572 722577. We will then ensure that we do not process your contact information for purposes not connected with your initial enquiry.

Cookies and Traffic Logs
We use cookies on our website to collect limited personal information. These cookies are used to assist in the delivery of services to you and for some technical reasons such as mapping co-ordinates. You can use your browser software to restrict or to refuse to accept these, or at a later point in time, to remove them. We do not pass on information gathered from these cookies to any third party without your express consent. Cookies will not be used where the data can be obtained anonymously.

What's a Cookie?
A cookie is a small file placed on a user's computer by a website, which logs information about the user and their previous/current visits for the use of the site next time the user makes contact. More information about cookies can be found at www.allaboutcookies.org - a site recommended by the office of the Information Commissioner and referred to in Guidance to the Privacy and Electronic Communications (EC Directive) Regulations 2003 which can be accessed from the following link - www.informationcommissioner.gov.uk/eventual.aspx?id=96

What are Traffic Logs?
We use traffic logs to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

 

Links

Our website contains links to other sites. Rutland County Council is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information. This privacy statement applies solely to information collected on our website.

 

Your Rights - The Data Protection Act 1998

Our privacy statement covers Rutland County Council and its website.

Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you. We do not pass on your details to any third party or government department unless you give us permission to do so or the law requires/permits it.
Rutland County Council is committed to respecting your privacy. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used for the purpose for which it was originally collected or compatible purposes.

Please be advised that any information, unless stated otherwise, will be sent to us via the open internet and is therefore not secure during transmission to us. This is because your information may pass from your contact pc to an internet service provider and then via other providers to Rutland County Council, much in the same way as most email correspondence.

The Information Commissioner
The Information Commissioner enforces and oversees the Data Protection Act 1998 and the Freedom of Information Act 2000.
We have to notify the Information Commissioner of the types of personal data we process and for what purpose we use it and with whom we share it. You can see what is recorded on our Data Protection Notification entry if you search for Rutland County Council on the Information Commissioners website www.dataprotection.gov.uk notification number Z5653111

The Data Protection Act 1998 provides you with rights in relation to the personal data we may hold about you, namely:
be provided with a copy of your personal data that we process and information concerning the processing.
prevent processing likely to cause damage or distress.
prevent processing for the purposes of direct marketing.
rights in relation to automated decision taking.
take action for compensation from the Council if damage results from any breach of the Act by the Council.
take action to rectify, block, erase or destroy inaccurate data.

With regard to your rights to be provided with a copy of your personal data, you are entitled to this within 40 days of making the request, providing the request is in writing. Requests must contain the information required to satisfy the Council as to the identity of the person making the request (we may require proof of your identity).

Requests must contain the information required to enable the Council to locate the information which is being sort. We will assist you where possible. We may charge up to £10 for this data. Further information about the Data Protection Act can be obtained from:
Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Telephone: 01625 545 700
Fax: 01625 524510
email: data@dataprotection.gov.uk
website: www.dataprotection.gov.uk

 

Notification of Changes to Policy

If we decide to change our privacy policy, we will post details of any changes on our home page. This will help ensure that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we share it with other parties.
If you have any concerns, questions or comments please email the Council's Data Protection Officer: enquiries@rutland.gov.uk
Postal Address:
Data Protection Officer
Rutland County Council
Catmose
Oakham
Rutland
LE15 6HP