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Latest News

A FAQ about HP's Business Critical Systems
Monday May 13 2002 @ 08:31AM EDT
Business Critical Systems FAQs Final

General BCS (cross-platform)

Q1: What are the responsibilities of BCS and how does it fit into the new HP organization structure?
A: Business Critical Systems (BCS) is part of the Enterprise Systems Group (ESG), and is responsible for delivering HP’s powerful, flexible and highly-available servers to address customers’ needs for business-critical and utility-capable infrastructure solutions. Key products included in BCS are Intelâ ItaniumTM servers running HP-UX, Linux, and OpenVMS, PA-RISC servers running HP-UX and MPE, AlphaServer Systems running Tru64 UNIXâ, OpenVMS, and Linux, and NonStop servers running the NonStop Kernel.

Q2: What are HP’s growth objectives for the BCS business?
A: We intend to maintain our #1 position in the UNIXâ and fault tolerant markets, achieving steady market share growth against our key competitors.

Q3: Which products do you plan to keep and which products do you plan to divest?
A: We’ve reviewed the product offering and roadmaps across both of companies to understand where there is overlap and where we can leverage our combined strengths.

Plans going forward are as follows:

· Mainstream platform long-term will be Itanium TM servers

· HP Server and HP-UX current roadmaps will continue

· MPE will continue to be phased-out as previously planned

· PA-RISC server roadmap will be completed, including in-box upgrade capabilities to Itanium TM

· AlphaServer Systems roadmap will be implemented and then phased-out over time per roadmap plans as committed to our Alpha customers

· Tru64 UNIX roadmap on AlphaServer will be implemented. Tru64 UNIX on Alphaserver will be supported at least thru 2011. Key Tru64 UNIX functionality such as TruClusters and AdvFS will be incorporated into HP-UX. Tru64 UNIX migration assistance tools to move applications and data to HP-UX based systems will be delivered over the 2002-2004 timeframe.

· OpenVMS roadmap for AlphaServer will be implemented, and OpenVMS will be ported to Itanium TM

· NonStop server roadmap will be implemented and platforms migrated to the ItaniumTM processor

Q4: Why do you plan to continue to sell three different UNIX product lines (AlphaServer, PA-RISC-based HP Servers, and ItaniumTM)?
A: Our strategy is to converge our server lines onto a common Itanium-basedTM HP-UX platform. Both companies have already stated their intent to transition to ItaniumTM and have in place transition paths towards these systems that take into account the many different customer environments and requirements. Our strategy is focused on customer satisfaction and investment protection as our highest priorities. We will support PA-RISC and AlphaServer systems such that our customers can move to Itanium on their own timetable, ensuring that we can continue to meet the business critical computing needs of our customers with the least amount of disruption to their IT environment.

Q5: How do you plan to position HP-UX, NonStop servers, and OpenVMS?
A: HP-UX will be sold broadly across the commercial and technical computing markets, offering industry-leading UNIX availability, scalability, and reliability.

NonStop servers are positioned as the ultimate in high availability: fault tolerant systems that meet the most demanding customer requirements for 24X7 operation. NonStop servers deliver fault tolerant operation at a significantly lower-cost than an IBM Sysplex environment, with 24x7 reliability.

OpenVMS will be sold and supported long term for our installed base customers who have come to depend upon its proven, “bullet-proof” capabilities, and into selected new customers as the basis of specific solutions delivered by our OpenVMS solution partners.

Q6: How are you working with ISVs to ensure ongoing support for all your platforms?
A: Both Compaq and HP already have programs in place to work closely with ISV's to ensure ongoing support for the current platforms as well as future Itanium-based TM platforms. We will continue to work closely with our ISV and SI partners in the new HP via our Solutions organization, taking advantage of the best practices and programs from both companies. The merger brings a clear advantage for ISVs by reducing the number of different HW/OS platforms they need to support in the future – in fact, many of the HP-UX and Tru64 UNIX ISVs are in common. Go-to-market programs for our ISV and SI solution partners will be strengthened.

Q7: Does HP plan to proceed with any employee reassignments and or layoffs within BCS?
A: All businesses within HP will be looking hard at opportunities for cost-savings and synergies, and BCS will participate in this.

Q8: Where will BCS be headquartered, and will you maintain facilities elsewhere?
A: A: BCS will have a major presence in Cupertino, as well as having employees located in other regions and states including Colorado, Massachusetts, New Hampshire, New Jersey, Texas, and in parts of Europe.

Q9: Will BCS have sales specialists in the field who understand and sell the various product lines?
A: Yes, BCS sales and technical support specialists will be in place worldwide to support the efforts of account managers in positioning and selling all of the BCS products.

Q10: How do you position the BCS product lines with MicrosoftâWindowsTM 2000/XP, Linuxâ, and the IA32 platform?
A: Every customer is different, and most maintain a heterogeneous environment. There is never only one right answer in all cases, and HP intends to work closely with customers to understand their needs, expertise, and existing IT environment in order to make the best possible platform recommendation.

Q11: What are the top three things that will make HP a winner in this market?
A: First, HP’s traditional strengths and recognized technology are becoming more important as the pendulum swings back from dot-com to Fortune 1000 purchases. Fundamentals for HP – such as reliability, availability, quality, manageability and support – are being emphasized and HP will continue to leverage these strengths to win.

The second is taking advantage of technology inflection points. Itanium TM -based systems, our multi-OS platform of choice strategy, Utility Data Center and workload management capabilities, and blades are examples of where HP is using technology change and establishing a winning position. The consolidation of our server line on the ItaniumTM processor will be a particularly important inflection point, as it provides customers with the best possible processor technology coupled with industry standard economics.

Finally, we will address the full ecosystem of customer needs and Total Customer Experience better than our competitors. Proven services and support, ISV partnerships with HP on the best platform, and “trusted advisor” sales channels (direct and indirect), line up to give customers the rich solution they need. And, all of this will be wrapped in a focus on total customer experience that will differentiate us in the consumer’s mind.

HP UNIX Servers and HP-UX

Q12: How is the HP UNIX Server business doing?
A: While the economic downturn is affecting everyone, HP is well-positioned for the long term. According to IDC Q3 data, we are in the #1 position in Asia-Pacific, Europe, and Latin America and overall we’ve been growing share in a very tough market, mainly at the expense of Sun.

It’s interesting to note that IDC’s Q4 results show that the combined HP-UX and Tru64 UNIX business is the clear leader in the UNIXâ market, with over 35% share.

In addition, our technology capabilities are stronger than ever and provide a great foundation on which to build. And we offer the best roadmap in the industry, with a smooth transition to Itanium TM technology to help customers take advantage of the latest technology. Finally, the market is moving towards things that HP excels at, such as availability, manageability, services, and support. So overall, we’re confident that our business is strong and ready for the challenges of the future.

Q13: Where do you see the growth opportunities in this market?
A: Our UNIX business has showed solid growth in the high-end market, where we’ve gained share. In particular, the success of Superdome helped our high-end grow 45 percent quarter over quarter. With the rp7410 and the rp8400, we’re very excited about the strongest one-two punch we have ever had in the midrange market. We’ve been #1 in the midrange since 1997 and this merger gives us the opportunity to grow our midrange even more.

By incorporating the leading UNIX cluster technology from Tru64 UNIX, we see an excellent growth opportunity for HP-UX in UNIX clusters, clustered data bases, high performance technical computing solutions, disaster tolerance & recovery, and other HA solutions that depend on UNIX clusters performing as a single system for our customers.

Q14: What are you doing to improve execution?
A: We are working to improve key elements of our value chain. In the reseller channel, we’ve instituted the Hard Deck program and channel account managers. We’ve taken steps to improve the focus of our sales force and we’re extending our reach by working with system integrator partners such as Accenture and PwC. We’re focusing on application availability and enhancing our go-to-market activities with ISVs. And in terms of market visibility we’ve stepped up our outreach and will be doing more of the fundamental blocking and tackling needed to generate awareness and pull, such as being more proactive and assertive with the press and more aggressive in our messaging.

Q15: What trends do you see in your margins, and are your average selling prices (ASPs) going to hold up over the years?
A: We believe our very strong product family, enhanced with our recent product introductions, will help maintain our margins, which remain consistent with historical averages for the business. We expect this will offset any downward pricing pressures in the marketplace. Throughout the fiscal year, we have actually increased our ASPs due to three primary factors:

· volume shipments and continued healthy ramp of Superdome

· introduction and volume shipment of the rp8400 server

· customers are purchasing our HP 9000 systems with richer configurations;

We also have proactive programs within our manufacturing operations to continuously look at opportunities for cost savings, and we have product roadmaps that offer periodic product and/or feature refreshers to maintain average selling prices via enhanced functionality. Also, our processor consolidation plans will over time enable us to take advantage of the economics that come with industry standard processor technology and manufacturing standards.

Over time, as we continue to build our Itanium TM server business, we expect ASPs to become more aggressive, as we introduce more Industry Standard economics into our product line.

Q16: What changes have been made relative to the previous HP Server plans?
A: HP plans to deliver on the same roadmap that has been communicated prior to the merger, with the enhancement of adding Tru64 UNIX leadership features, such as TruCluster and AdvFS to HP-UX. The result for our customers is a stable HP server / HP-UX roadmap, with improved functionality in the form of functional enhancements and new applications brought over from Tru64 UNIX.

Q17: Are any product features being dropped from your recent HP Server roadmaps?
A: No. HP has used the merger opportunity not only to reaffirm its leadership into the future, but also to add into the existing roadmaps additional functionality which will further increase its leadership.

Q18: Is there a new name for HP Server family?
A: The HP Server family has been recently renamed using HP’s new naming strategy, which reflects the future of our products and helps customers better understand the positioning of HP’s server offering. With the merger, this new naming strategy remains the same. Compaq’s AlphaServer systems will now be re-branded as hp AlphaServer systems. With the transition to Itanium-based hp servers, the distinction between hp AlphaServer systems and hp servers will disappear.

Q19: Will all Itanium-basedTM HP Servers run all operating systems?
A: All Itanium-basedTM HP Servers currently planned will support HP-UX, Windowsâ, Linuxâ, and OpenVMS. Tru64 UNIX customers will be provided with tools and services, as well as a robust Customer Assurance Program, to support their migration to HP-UX on IPF. The Itanium-based TM HP NonStop Servers planned will only support the HP NonStop Kernel operating system software.

Q20: Do you plan to support OpenVMS and Tru64 UNIX on PA-RISC based HP Servers?
A: No, based on the strategy to converge on the Itanium Processor FamilyTM, there is no need to support OpenVMS or Tru64 UNIX on PA-RISC based HP Servers.

Q21: What Tru64 UNIX features will be supported in HP-UX, and when?
A: At minimum we plan to include TruCluster technology and the Advanced File System (AdvFS). Other areas are being actively investigated. Initially availability of features from Tru64 UNIX in HP-UX will be in 2004.

Q22: What are the plans and positioning of TruClusters and MC/Serviceguard?
A: Selected TruCluster technologies and API's will be integrated into HP-UX on ItaniumTM such that TruCluster customers will be able to move programs and data with a minimal amount of effort.

MC/Serviceguard will be the premiere add-on offering from HP to provide simplified management and continuous operation for HP-UX clusters.

Q23: Will HP-UX customers running on PA-RISC-based HP Servers be able to take advantage of Tru64 UNIX functionality enhancements?
A: At this moment we do not plan to make available Tru64 UNIX enhancements to HP-UX on PA-RISC based HP Servers.

Q24: What is the status of your ItaniumTM strategy?
A: Both Intel and HP are executing on the respective processor and server roadmaps with no delays or deviations. ItaniumTM customer adoption is also proceeding at the expected rate, which re-inforces the ItaniumTM server market strategy that both HP and COMPAQ had committed to before the merger.

Q25: What is the HP Server family migration path from PA-RISC to the Itanium Process FamilyTM?
A: HP will maintain parallel PA-RISC and Itanium Processor FamilyTM paths at least until the PA-8800 is announced, and possibly beyond. HP’s goal is to provide customers with the flexibility to move to the Itanium Processor FamilyTM at their own pace. HP recognizes that our customers and partners will not respond favorably to a fixed deadline to transition to the Itanium Processor FamilyTM

Q26: What is HP’s strategic direction with blades?
A: HP will have the broadest blade server line in the industry, with comprehensive solutions available to customers looking for density optimized low power blades, high performance compute blades or more telecom optimized NEBs compliant offerings. These products will be supported by superior manageability and deployment tools to set a new standard in empowering IT.

Q27: What do you see as the key strengths of the HP Server family moving forward?
A: The HP Server family of products has been designed to excel in performance, industry leading high availability, unmatched adaptability, and lasting value. Dynamic partitioning technologies, workload management technologies, instant capacity on demand, and pay-for-use have made the HP Servers adaptable to any process or workload. And finally, smart design, in-box upgrades, and utility pricing help customers to increase ROI. With the merger of HP and Compaq, we can now add industry-leading UNIX clustering with single system image and ease-of-manageability. As a result HP customers will enjoy the most powerful family in the market.

HP e3000 Servers

Q28: What is HP’s strategy moving forward with HP e3000 servers?
A: Our commitment to HP e3000 and MPE/ix operating system is to continue delivering on the roadmap we have already communicated, delivering the planned performance and functionality, with future MPE/ix releases in the 2002-2003 timeframe. Moving forward, we are focused on moving HP e3000 customers to IPF-based HP Servers that deliver more benefits to the customer, using aggressive and innovative migration programs.

Q29: Does HP plan to port MPE/ix to IPF-based platforms?
A: No. MPE/ix, the operating system running on HP e3000 servers, will not be ported to Itanium-basedTM servers. The communicated HP e3000 roadmap includes PA-RISC based servers that deliver the performance and functionality customers need in the 2002-2003 timeframe. After that, HP e3000 customers benefit more by moving to HP UNIX Servers using ItaniumTM technologies and best-in-class migration programs, and taking advantage of the industry leading performance, functionality, and lasting value that ItaniumTM and HP-UX will deliver.

Q30: Should HP e3000 customers who need to stay longer on the platform than 2004 be concerned?
A: Absolutely not. HP will support the servers at least until the end of 2006. During this time, HP is committed not only to provide full support for the servers, but also to make available the aggressive and innovative migration programs, to help customers successfully move into Itanium-basedTM HP-UX - HP Servers on their own pace.

AlphaServer Systems

Q31: What decisions have been made relative to the previously committed AlphaServer Plan of Record?
A: There is no change to the committed roadmap. We plan to implement both the EV7 and EV79 versions of the Alpha processor and the AlphaServer systems built on them. These new AlphaServer systems will run Tru64 UNIX, OpenVMS, and Linux.

Q32: How long with AlphaServer systems be sold and supported?
A: We will sell AlphaServer systems as long as there is customer demand, which is expected to be at least until 2006. Support will continue for at least five years after that, or until at least 2011.

Q33: Will the AlphaServer name be continued?
A: Compaq AlphaServer Systems will now be called HP AlphaServer Systems.

Q34: Will AlphaServer systems support HP storage?
A: All of the Compaq storage systems supported and planned for AlphaServer systems are continuing forward. There is therefore no need to convert our customers over to HP storage systems. The only exception is tapes and tape libraries, where the go-forward products will be from the HP line, and will be supported on AlphaServer systems.

Q35: Will the Compaq storage that AlphaServer systems currently need be continued?
A: In general, the current Compaq storage roadmap for AlphaServer systems is being continued. Please see the storage roadmap and FAQs for more details.

Q36: What is the status of EV7 and “Marvel”?
A: The program is right on track. We expect to introduce our first systems by the end of this calendar year, 2002. Early indications are that this product is going to provide unparalleled levels of performance, reliability, and scalability.

Q37: There has been public speculation about potential slips in the Intel roadmap – are you still confident in your Alpha-Itanium TM migration strategy?
A: Yes. We are continuing to work closely with Intel and are confident that our long-term strategy of standardizing on the Itanium Family Processor TM. architecture is the correct one.

Q38: How is your AlphaServer business doing?
A: We continue to see strong customer demand for the performance and scalability that AlphaServer can provide today, particularly in the areas of High Performance Technical Computing, Telecommunications, and mission-critical eBusiness. We received more than 2,000 first-day orders for our recently announced ES45 and SC45, and have further enhancements planned this summer.

Q39: What has been the reaction to the AlphaServer Customer Assurance Program (ACAP), and will you extend this program to PA-RISC-based HP Servers?
A: The AlphaServer Customer Assurance Program has been very well received by our customers, and judged by industry analysts to be “world class” and “unprecedented” in the industry. We will continue to honor the terms of the existing ACAP for AlphaServer systems. Both Compaq and HP have established business practices that are best for their customers and the specific market situation, and in the new merged company we will look at these programs across both companies and make enhancements as needed.

Q40: Will AlphaServers be fully supported by HP OpenView, and if so, when?
A: An OpenView client is available for Tru64 UNIX today. Long-term we will look at what additional support may need to be provided for both Tru64 UNIX and OpenVMS.

High Performance Technical Computing

Q41: What decisions have been made relative to the previously committed AlphaServer SC (SuperComputing) family plans?
A: The AlphaServer SC roadmap continues as planned, with new AlphaServer SC offerings to be released over the next three years, based on Alpha EV68, Alpha EV7, and Alpha EV79 processors. As with previous AlphaServer systems, we fully expect the EV7 generation to offer performance leadership for HPTC. We will continue to sell our Alpha systems as long as there is customer demand, which we anticipate to be at least several years beyond the introduction of the EV79 Alpha processor, with support continuing to extend a minimum of five years beyond that. And in the future, we will continue with our planned transition to the Itanium platform and HP-UX with enhancements from Tru64 UNIX.

. Q42: What is HP’s High Performance Technical Computing strategy and does it differ from the path that Compaq was on?
A: Compaq has been extraordinarily successful in the HPTC market, achieving the #1 share position according to IDC and winning seven of the world’s most powerful supercomputing programs in 2000 and 2001. The merger will strengthen this market share to nearly double that of any competitor. The strategy in place is a winning one, and we will continue to build on it, focusing on high-growth segments such as Life Sciences and investing in the industry’s growth, as we have already with over $100M invested in the biotech market. Our combined partnerships and investments in HPTC provide us with expertise and technology for large system integration, distributed resource management, and application performance-scaling capabilities that will enhance our high-volume commercial solutions over time as well.

Q43: What is your strategy for Linux in the HPTC market?
A: HP is now the #1 vendor of Linux servers, and AlphaServer systems are the #1 RISC platform for Linux. We recently entered into an agreement with Unlimited Scale, Inc. to collaborate on an optimized version of Unlimited Linux for scalable HPTC systems. In the future, we plan to offer additional Linux solutions packaged specifically to meet HPTC requirements, fully supported by HP. We also will apply our supercomputer-cluster experience and partnerships to produce scalable Linux clusters that are easy to use and manage.

UNIX (general)

Q44: What is the role of UNIX in the new HP?
A: The merger of the #2 and #4 UNIX vendors gives us a #1 position in the general-purpose UNIX marketplace, as well as #1 positions in key high-growth UNIX markets such as High Performance Technical Computing. Continued strength in UNIX will be critical to HP’s ongoing success in the enterprise market.

Q45: What is your UNIX strategy?
A: With the incorporation of leading technology from Tru64 UNIX into HP-UX, we intend to provide customers the best enterprise UNIX on the market. We will focus on large commercial and government end users across all industries, including HPTC, Telecom, Manufacturing, Financial Services, eGovernment, and Healthcare, as well as Service Providers and Technology OEMs.

Q46: What is your value proposition?
A: We provide a robust, highly available, and manageable Infrastructure for the most demanding mission critical requirements, with leadership capabilities in availability, scalability, and reliability, and a unique way of delivering this infrastructure using a “Utility” model

Q47: How does Linux fit?
A: In addition to being #1 in UNIX, we are also #1 in LINUX. We continue to see a very strong role for Linux in the low-end of the market, particularly for web, file, and print servers. We are continuing to work with the Open Source community to contribute key technology, and are focused on providing leadership “affinity” capabilities for mixed-mode Linux and UNIX environments as well.

Tru64 UNIX

Q48: What decisions have been made relative to the previously committed Tru64 UNIX on AlphaServer Plan of Record?
A: There is no change to the committed roadmap with one important exception – we no longer plan to complete a port of Tru64 UNIX to ItaniumTM . We plan to continue to implement planned new feature releases of Tru64 UNIX on AlphaServer systems per the previously stated Plan of Record, including support for EV7 and EV79-based systems.

Q49: How long will Tru64 UNIX be sold and supported?
A: We will sell Tru64 UNIX on AlphaServer systems as long as there is customer demand, which is expected to be at least until 2006. Support will continue for at least five years after that, or until at least 2011.

Q50: Will the Tru64 UNIX name be continued?
A: Compaq Tru64 UNIX will now be called HP Tru64 UNIX.

Q51: Will Tru64 UNIX be ported to Itanium TM?
A: No. As previously stated, we intend to incorporate many of the industry-leading features of Tru64 UNIX into future versions of HP-UX on Itanium TM.

Q52: Will the Tru64 UNIX name be used on Itanium TM?
A: No. Since features are being incorporated into a future version of HP-UX, the product will be called HP-UX.

Q53: What features of Tru64 UNIX will be included in HP-UX?
A: At a minimum we plan to include TruCluster technology and the Advanced File System (AdVFS). Other areas will be actively investigated now that the merger is complete.

Q54: What will the kernel be based upon, and how do you intend to handle big-endian/little-endian issues relative to customers’ data?
A: The kernel will be HP-UX. Most endian issues are covered by ISVs who have been running on both endian platforms for years. We are investigating tools and services that can help with the data migration issues.

Q55: What version of HP-UX will incorporate the Tru64 UNIX functionality, and when will it be available?
A: We expect initial Tru64 UNIX functionality to be available in HP-UX in the early-mid 2004 timeframe. This is likely to be implemented in stages, beginning with HP-UX 11.23.

Q56: Will any Tru64 UNIX functionality be included in HP-UX on PA-RISC?
A: No – there are no plans to incorporate Tru64 UNIX functionality into HP-UX on PA-RISC.

Q57: When should I plan to transition from Tru64 UNIX to HP-UX?
A: HP-UX is available on Itanium-based TM HP Servers today. Each customer will have to evaluate when to transition their environment to Itanium based servers and HP-UX. This might depend on the availability of certain features on the new platform (e.g. clustering), performance considerations, and the availability of specific applications. HP is committed to work with each customer to help them plan the transition plan that is right for them.

Q58: What tools will you provide customers and software partners to achieve a smooth transition?
A: We are committed to make this transition as seamless to our customers as possible, and are planning to provide:

· Porting Assist for C, C++, and Fortran

· API extensions for HP-UX

· Tru64 UNIX Habitat for HP-UX

· Common system management

· Compatible Compiler Dialect

· Porting assistance, equipment, and services

· HP-UX training for Tru64 UNIX skilled personnel

Q59: Will you provide binary translation?
A: Tru64 UNIX customers tend to purchase applications rather than build their own, and the ones that do have home-grown applications typically have the source code available. Because of this, we have not seen much demand for a binary translator to date, but will continue to solicit feedback from our customers and evaluate their needs in this area.

Q60: Once HP-UX includes TruCluster technology, will I be able to have a mixed cluster of HP-UX and Tru64 UNIX systems?
A: No, mixed architecture clusters of Alpha-based Tru64 UNIX and Itanium-basedTM HP-UX systems will not be supported.

Q61: If I have Tru64 UNIX today and am implementing a brand new project, should I stick with Tru64 UNIX or deploy HP-UX?
A: We recommend you evaluate starting with HP-UX since it will minimize the need for future transitions, unless you have a specific need for the functionality that Tru64 UNIX provides. In that case, you can deploy Tru64 UNIX systems with confidence, with full support for the future.

Q62: Does the merger have any effect on Compaq’s previous relationship with Oracle in the areas of UNIX clustering and Oracle 9i RAC?
A: If anything, we expect the merger to even further enhance our ability to go-to-market with Oracle and be their leading partner for Oracle 9i RAC.

Q63: What is the status of Tru64 UNIX support by ISVs?
A: Most of our strategic ISVs have remained committed to the continued support of Tru64 UNIX on Alpha, and we are focused on ensuring we minimize any additional work that may be required to support future versions of Tru64 UNIX on Alpha. On Itanium, most of our ISVs already support HP-UX, so our plans to migrate functionality to HP-UX has been well-received.

OpenVMS

Q64: What decisions have been made relative to the previously committed OpenVMS Plan of Record?
A: There is no change to the committed roadmap. We plan to continue to implement planned new feature releases of OpenVMS on AlphaServer systems per the previously stated Plan of Record, including support for EV7 and EV79-based systems. We are also continuing with the port of OpenVMS to the Itanium Processor FamilyTM, and will maintain a common code base across Alpha and ItaniumTM.

Q65: How long will OpenVMS be sold and supported?
A: On AlphaServer Systems, we will sell OpenVMS as long as there is customer demand, which is expected to be at least until 2006. Support will continue for at least five years after that, or until at least 2011. On ItaniumTM, we are in the process of completing the port and we plan to continue enhancing and supporting OpenVMS long-term.

Q66: How is the Itanium TM port going?
A: This project is right on track, and we expect to have an initial boot at the end of 2002, an early developers’ kit in 1H 2003, with a full production version in 1H 2004.

Q67: Will you port all of the layered products as well?
A: There is no change to our previously committed plans to port the full suite of OpenVMS layered software, with the exception of products that already have an announced EOL.

Q68. What is the status of ISVs’ continued support of OpenVMS?
A. Our OpenVMS ISVs have been a very strategic part of our success with OpenVMS in target markets like Healthcare, Financial Services, and Government. Our ISVs are very excited about the opportunity that the IPF platform will provide in the long-term – check out the OpenVMS website for the more than 100 quotes from our partners indicating their intent to continue to support OpenVMS.

Q69: Will the OpenVMS name be continued?
A: Compaq OpenVMS will now be called HP OpenVMS on both Alpha and Itanium-based systems.

Q70: Why does HP think it can continue to sell and maintain a mature product like OpenVMS?
A: The current base of 411,000 systems worldwide is testament to the value that customers have placed on the robust, “bullet-proof” capabilities that OpenVMS provides. In addition, OpenVMS generates a large and profitable revenue stream for the company, and is actually generating new customer projects in targeted industries like Healthcare.

Q71: Will you offer customers a migration path to HP-UX?
A: Yes. We believe HP-UX on ItaniumTM is an excellent long-term choice for OpenVMS customers, but we want to support them moving on their own timetable. We will be evaluating what new tools and services may be required to help them transition to HP-UX if they so desire.

Alpha Linux and Linux Affinity

Q72. Where have you sold Alpha Linuxâ, and what is your strategy moving forward?
A: The strongest market for Alpha Linuxâ has been in High Performance Technical Computing, and we expect this will continue as the HPTC market evolves. The AlphaServer platform is the performance leader for LinuxâHPTC solutions today, leveraging Alpha’s strengths in floating point performance and large memory support. We have tested and demonstrated Linuxâ running on the beta platform for the EV7, and product plans include full support for Linuxâ

Q73: How will you maintain these advantages as you move to the IPF platform?
A: The tighter collaboration with Intel on processor design, compilers, and advanced parallelism for high end computing really enhances our lead in HPTC computing. No one has a stronger portfolio for Linux-based HPTC solutions. As had been previously announced, we are partnering with leading Linux developers to deliver Beowulf clustering solutions on the Intel server platform, building on the expertise and presence we have already established with our AlphaServer solutions. The combined portfolio enables us to deliver the optimal solution to meet specific application and budget requirements of our customers. Our ItaniumTM strategy simplifies our roadmap, ensures that the requirements of our HPTC customers are front and center in the evolution of ItaniumTM, and that the specific high performance capabilities of the Alpha processor are carried over into future generations of ItaniumTM processors.

Q74: Will RedHat and Suse continue to support their Linux distributions on Alpha?
A. Both Red Hat and SuSE are committed to continuing to support Alpha Linux. V7.1 of Red Hat Linux supports Alpha today, and Red Hat announced in January, 2002 their plans to port Red Hat Linux 7.2 to Alpha with an availability in Q2. SuSE Linux V7.1 supports Alpha today, and they plan to support Alpha with V8 as well. Moving forward, we plan to contract with Red Hat and SuSE to have one major release per year.

Q75: What is the status of your Linux Affinity program, and will that continue in the new HP?
A: In 2002 we expect to release our third major enhancement to the Tru64 UNIX-LinuxâAffinity set of tools, and support for ongoing Linux Affinity enhancements on Alpha will continue per the current Plan of Record. Customers have found these tools very useful for implementing mixed UNIX and Linuxâ environments. HP also has an existing Linuxâ affinity program with HP-UX.

NonStop Servers

Q76: Will you continue to use the Compaq NonStop Himalaya server name?
A: The Compaq NonStop Himalaya servers will now be known as HP NonStop servers. Specific products within the family will continue to be known by model numbers (e.g. S74000).

Q77: How is the NonStop server business doing?
A: The NonStop server business is healthy and profitable. In 2001, over 25% of the NonStop server business came from new customers and new applications, including our Zero-Latency Enterprise initiative. With the continuing growth of the Internet, and businesses rapidly evolving to “real-time” enterprises, NonStop servers are a core part of achieving a robust enterprise Infrastructure.

Q78: What markets will the NonStop server business focus on?
A: NonStop servers have always been known for their strengths in delivering high-volume online transaction processing for the financial services and telecommunications industries. We will continue to focus on key market segments within these verticals, including retail banking, wholesale banking, securities processing, and wireless. In addition, the Zero-Latency Enterprise initiative has created significant opportunities for NonStop servers to power real-time enterprises in retailing, manufacturing, and government.

Q79: What is the status of the NonStop server roadmap?
A: There is no change to the NonStop server roadmap. We will release a MIPS-based S76000 server in summer 2002. We also plan to release another processor speed-up in 2003 based on the MIPS chipset. These products will allow customers access to greater levels of performance to meet increasing workloads and transaction volumes, and allow them to carefully plan their transition to Itanium-basedTM NonStop servers. We are also actively developing the systems and software for our first Itanium-basedTM NonStop server. The first Itanium-basedTM system is projected to be available in 2004. In 2003, we plan to offer customers an “Itanium-readyTM” NonStop Kernel software release that will allow them to do early porting, testing, and readiness work, in anticipation of servers being available the following year. See the Enterprise Systems product roadmap presentation for more details.

Q80: What is the status of the ItaniumTM project?
A: We are on track with the ItaniumTM project, and remain committed to a 2004 delivery schedule. Dating back to the original Tandem days, our NonStop developers have a demonstrated track record of being able to successfully migrate from one chip architecture to another (for example, from custom CISC chips to off-the-shelf RISC microprocessors) while maintaining system and application capability.

Q81: How will you preserve the value of customers’ investments in existing technology as NonStop servers move to ItaniumTM?
A: Customers will be able to run their applications without changing source code on the new Itanium systems. In addition, we will offer options that allow customers to cluster MIPS-based and IPF-based servers in a single cluster. We will also maintain compatibility with existing packaging, peripherals and communications devices, allowing customers to preserve their existing investments in storage and networking.

Q82: How are NonStop servers positioned?
A: NonStop servers are positioned at the high end of our server product line. They offer customers unparalleled availability, scale to handle the largest transaction volumes, and give customers a significantly lower-cost alternative to an IBM Sysplex environment, with greater reliability. NonStop servers will also be seamlessly integrated into multi-platform environments, providing transaction and database services to applications running under HP-UX, Linuxâ, and Windowsâ.

Q83: What is the software strategy for NonStop servers?
A: The NonStop server platform is quickly becoming recognized as extremely “open” from an interface perspective. Customers and ISVs can choose to leverage C++, Java, CORBA, Tuxedo, and other open, standard development environments and tools. Applications developed in these open environments and deployed on NonStop servers get the scalability and reliability of a NonStop server platform, while being easy to develop, without a detailed knowledge of the underlying details. This openness was a major factor in Sabre selecting NonStop servers to replace their IBM mainframe environment – they confirmed that their programmer productivity will increase 100% by moving to the NonStop server environment! We will continue to invest in broad accessibility of industry-standard middleware, including Microsoft tools, while delivering the NonStop value “under the covers”. We call this approach Common Standards, Uncommon Advantages.

Q84: Will anything change in how you sell, service, and support NonStop servers?
A: No. We will continue to have NonStop sales specialists and technical pre-sales support who work directly with our customers. In addition, service and support are an integral part of delivering the value proposition around NonStop servers. We will continue to have the same strong, well-trained support organization that helps our customers install, maintain, and grow their NonStop server environments.


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