Club Penguin

BBBOnLine® Privacy and Children's Privacy ProgramParents of Penguins Information Source for Parents

What is Club Penguin?

Club Penguin is a kid-friendly virtual world where children can play games, have fun and interact with each other.

back to top

How does it work?

Each player chooses a penguin, gives it an identity and explores Club Penguin, interacting with other penguins by chatting, playing games, sending greeting cards, or using emotes (emotion icons) and actions (ie. wave, dance, sit, walk or throw a snowball).

By helping other participants and playing games, players earn virtual coins that allow them to buy clothing and accessories for their penguin or furniture for their igloo.

back to top

Who is Club Penguin for?

Club Penguin is designed for 8-14 year olds, but is open to children of all ages.

back to top

Why did you create Club Penguin?

Chatting and gaming are the two most popular online activities for children, yet most products are geared to older teens and adults. As parents of young children, we wanted to create a fun, online world that we’d be comfortable letting our own kids visit.

back to top

Is it safe?

In order to ensure the safest possible environment, we created two chat options.


Ultimate Safe Chat is the perfect solution for parents seeking the ultimate in online safety. This important option limits what users can say to a predefined menu of greetings, questions and statements, as well as emotes, actions and greeting cards. These users can only see what other easy chat users are saying.

Standard Safe Chat allows players to type their own messages to other users. Every message that is typed first goes through a sophisticated word filter, which blocks inappropriate words and phrases, and also deciphers codes players might use in an attempt to get past the filter and bully others. For further security of Standard Safe Chat participants, moderators monitor what’s going on and receive player reports of misconduct. An “M” icon on the upper, right-hand portion of the screen reminds participants that a moderator is available to help. Players who engage in inappropriate behavior can be silenced or banned. WARNING: Some Standard Chat Items may get through the filter and be offensive to some players.

Are my child’s personal details safe with Club Penguin?

Yes. Club Penguin has a strict Privacy Policy. We voluntarily conform to the U.S. Department of Commerce's Safe Harbor Principles and the Canadian Code of Practice.

back to top

Does it cost anything to join Club Penguin?

Although anyone can enjoy Club Penguin free of charge, they won’t have the same privileges as paying members, such as buying clothing or decorating their own igloo.

Memberships can be purchased online with Visa, MasterCard, or through numerous Pay by Cash options.

back to top