Opening an account is easy. Click on the "Apply Now" button
on the Bank's Home Page. Fill out the online form, and you will have
the option of submitting the application online. When your account is approved, we
will mail you a welcome packet, and you will be able to log on to your
account.
The Bank has been designed to offer as many ways
as possible to make deposits into your account. You can:
Mail Deposits
The Bank provides postage paid envelopes at no cost to our customers. An
initial supply is mailed to you in your account welcome package. You
may order additional envelopes at any time through the
Customer Care Center.
Checks for deposit into your checking account should be
mailed to:
Sky Bank
P.O. Box 1245
Indianapolis, IN 46206-1245
Use the following address to send your deposit via Federal
Express, UPS or Airborne Express:
Sky Bank
45 N. Pennsylvania Street, 3rd floor
Indianapolis, IN 46204
Be sure to complete and attach a checking deposit slip. (Deposit slips
are included in your welcome package and the back of your
checkbook.) Note: You can reorder checks and deposit slips online
by logging in and selecting the "Check and Deposit Slip Reorder Request"
link from your account detail page.
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Direct Deposit
Direct deposits from your employer or other funds originator may be
made to your Bank accounts. It is the easiest and quickest way to make and access your deposits. Please print out the Direct Deposit
form and submit to your employer or other funds originator.
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Send Deposits via UPS
Through our partnership with UPS / Mail Boxes Etc., you can now send
deposits from over 3000 participating UPS / Mail Boxes Etc. locations nationwide.
Best of all, this service is FREE
of charge to you!
Simply follow the easy steps below:
1) Place your deposit in the special UPS / Mail Boxes Etc. envelope provided.
2) Locate the nearest
participating UPS / Mail Boxes Etc. by clicking the link below and drop off
the envelope for delivery.
3) Print out the UPS / Mail Boxes Etc.
work order form and fill out before dropping off the
deposit.
4) You will be given a UPS tracking number to monitor your deposit's
progress and verify its delivery at www.ups.com or 1-800-PICKUPS.
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Transfer Funds Online
You may transfer money between your
accounts using the online funds transfer function. Enter
the account you wish to transfer from and the account you
wish to transfer to. Then enter the amount and click "Submit".
Your funds will be transferred instantly. You can transfer
funds in this manner 24 hours a day, 365 days per year.
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Wire Transfer
To send an incoming wire to your account,
provide the sending financial institution Sky Bank's
routing number (274070484) and your account
number (located in the bottom, middle portion of your check).
If the wire is being sent to fund a new account, simply
note "New Account" on the wire transfer. Please ask your
bank to use the following wire instructions:
Sky Bank ABA# 274070484
Credit: Your name and 9-digit account number
You can complete and print our online Wire Transfer form and take it with you
to your financial institution. The form includes all of the information
(detailed above) that you will need to initiate the wire. To access
the Wire Transfer form click here.
If you have any questions regarding deposit information,
call our Customer Care Center.
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How Do I Get Cash?
You can go to any of the over 300,000 MAC, CIRRUS, STAR, or HONOR ATM Terminal
machines across the U.S. and abroad. You can use your ATM/Debit Card for purchases
at some grocery stores, hotels and other merchants, and ask for cash
back at no charge if you use your ATM/Debit card as a debit
card and enter your PIN. You may also have a cashier's check sent to
you by filling out the form in the "Requests" section of our secure site's toolbar.
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Can I Write Checks?
Yes. Should you qualify for a checking account
or a money market account with check writing privileges, we will send
you a starter book of checks for free.
You can order your second set of checks from Deluxe Corp. online in
the "Check and Deposit Slip Reorder Request" link from your account
detail page.
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Can I Pay My Bills Online?
You can sign up for this service during the application
process or anytime after you become a
customer of the Bank. Then it is as simple as listing the
company's name or individuals you want paid, the amount you want to
pay and the date they are to be paid. You can even schedule
payments to be made automatically. You will never need to
lick a stamp or write a check to pay a bill again!
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What Security Measures
Does The Bank Have?
Each customer is insured up to $100,000.00 by the Federal Deposit Insurance
Corporation (FDIC). In addition, we go through frequent
regulatory reviews by the Federal Reserve. NCR Corporation
provides web hosting, security
and support services. NCR Corporation (NYSE: NCR) is a recognized
world leader in providing Relationship Technology solutions for the
financial, telecommunications, and insurance markets. They provide similar
services to over 100 banks, giving us great confidence in the security
of our customers' funds and transactions.
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Can I Open An Account From
Outside The United States?
Yes, if you have a US or US Territory residence and either a US Social Security
Number or US Tax Identification Number you may enroll online by clicking
on the "Apply Now" button on our Home
page. If you reside outside of the US, please call our Customer
Care Center to receive
additional information regarding opening an account.
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Who Do I Contact If I Have An
Urgent Request?
Please call our Customer
Care Center for any questions or requests that you might have. Customers
are able to access their accounts, conduct bill payments and account
transfers, and retrieve check images or statements Monday thru Friday 7AM - 11PM ET and Saturday thru Sunday 8AM - 11PM
ET.
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Can I Bank By Phone?
Yes. If you are not near a computer or cannot get on the
Internet, you can get account information and hear which
checks or debits have recently cleared by telephone 24 hours a day, 7 days
a week. Just call our toll
free number.
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Can I Speak With A Live Person?
Yes, you can speak with one of our friendly Customer Care Representatives, or you can send your
questions to us via e-mail.
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What Are The Interest
Rates?
We pass our low overhead and low cost infrastructure on
to you in the form of some of the highest interest rates
in the country. Please see our rates web page for
further details.
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Can I Use Quicken® Or Microsoft
Money® With My Online Accounts?
Yes. You can export data to a personal financial management
program such as Quicken® or Microsoft Money®.
To Import Your Bank Transactions Into Quicken®,
First Download Your Bank Transactions.
Frequently Asked Questions