guidetoproblematicallibraryuse
GuideToProblematicalLibraryUse.blog-city.com
Tuesday, 30 January 2007
How would you arrange for the video and audio of 1807 2007 Current and Back Issues: Persistent Themes in the Library with any audience questions, audience comments to be made available on the web?...
How would you arrange for the video and audio of
1807 2007 Current and Back Issues: Persistent Themes in the
Library with any audience questions, audience comments to
be made available on the web?... at
http://www.bostonathenaeum.org/currentandback.html


Friday, 24 November 2006
Criticism. Boston Public Library.

Criticism of our Boston Public Library is very often suppressed.

 

Improvements
There have been improvements at BPL.


Sunday, 9 July 2006
Bureaucracy
The bureaucratic behaviors at the lib deflect feedback, comment, suggestions.


Saturday, 4 March 2006
No building directory
There's no building directory available to visitors.


Monday, 2 January 2006
http://GuideToProblematicalLibraryUse.buzzword.com/faq
Boston Public Library disorganization problematical
Boston Public Library disorganization is too problematical to make it a user friendly place.

The hypocritical librarian
The hypocritical librarian censors while enunciating principles of intellectual freedom.


Monday, 16 May 2005
Hypocritial library practices
Hypocritical library practices include the censoring of critical feedback about libraries on forums like publib at http://sunsite.berkeley.edu/publib

Rory Litwin
Rory Litwin Rory Litwin did not put in practice the principles that concern him by jumping in with the hatred directed by others, instead of offering to help, refusing help. Another hypocritial librarian.

don warner saklad made this comment,
Thank you Rory Litwin !... Hi !

Many excellent writers about libraries and librarians fail when it comes to critique of our cities' public libraries. Users and staff can be grateful aficionados of our our cities' public libraries like Boston Public Library and still critique it asking leadership for improvements. For example, navigating the buildings can be problematical for users and staff. Navigating the treasured senior and junior staff of our cities public libraries would be made convenient by listing the expertise, interests, studies of our cities' public librarians much like college faculty are listed with their departments around the web.

comment added :: 26th March 2006, 08:56 GMT-05 :: http://GuideToProblematicalLibraryUse.buzzword.com
Rory Litwin made this comment,
Hi, this is Rory. What are you referring to?
comment added :: 26th March 2006, 08:35 GMT-05 :: http://libraryjuicepress.com/blog/
 

Tuesday, 26 October 2004
Idea. Hint. Tip. Pointer.
I'm looking around for another idea regarding my interest in improving Boston Public Library, Cambridge Public Library and other libraries... Please let me know your idea, hint, tip or pointer !...

How to develop a critical method of review for our cities' public libraries.
How would you develop a critical method of review for our cities' public libraries?...


Tuesday, 18 May 2004
The full Boston city council notices on the web.
Please look into getting our city council to put on the web at
http://cityofboston.gov/citycouncil
the same city council notices in full that are send out by email.


The city council notices sent out from
Cheryl.Rankin at cityofboston.gov
and from
ann.hess at cityofboston.gov
need to be made available on the web for people who do not have email.


Saturday, 1 November 2003
Karyn Wilson. Boston Public Library Board.
Mayor Tom Menino included a new person on our BPL Board...

Karyn Wilson. Boston Public Library Board.
http://www.bpl.org/news/karynwilson.htm
http://www.bostonmuseum.org/rfp/#DevTea
KW Consulting
7 High Street
Charlestown MA 02129
617 242 2463

BPL board
for BPL board email include the heading...
Subject: -Please forward to Karyn Wilson Boston Public Library Board
also put on first line of message...
-Please forward to Karyn Wilson Boston Public Library Board
[ leave a blank line ]
info at bpl.org

Also on our BPL board...

Angelo Scaccia
http://www.bpl.org/general/trustees/scaccia.htm
http://www.state.ma.us/legis/member/ams1.htm
State House Room 167
Boston MA 02133  
617 722 2692
617 722 2846 fax
Rep.AngeloScaccia at hou.state.ma.us


Saturday, 2 August 2003
BPL labor relations. Collective bargaining. Unions advocacy.
Boston Public Library labor relations.
Collective bargaining.
Unions advocacy.

The Real Sheet BPLPSA newsletter
BPL Professional Staff Association

AFSCME Local 1526 American Federation of State County and Municipal Employees
Boston Public Library

Civil service. Boston Public Library.

How to empower BPLers, BPL personnel, BPL consultants. How to empower BPLusers.
Red tape bureaucratic arbitrary kneejerk authoritarian overreactive types.


Monday, 19 May 2003
Library Staff Censorship Issues Survey
Library Staff Censorship Issues Survey
http://www.law.yale.edu/library/survey/


Tuesday, 29 April 2003
Denial of service. Serena Enger.
Apparently the denial of service yesterday at Adult Services
Department General Library Division Boston Public Library by the
President of Boston Public Library Professional Staff Association
Serena Enger violated the mission statement of our public libraries
and specifically our Massachusetts Library of Last Recourse.

How might the predicament be remedied?...

Massachusetts citizens have a right to unfettered public library services.
Serena Enger writes insightful articles about the BPL organization
for The Real Sheet newsletter of the BPLPSA.


Wednesday, 26 February 2003
Earlier entries

Saturday, 22 February 2003
Annual reports. Boston Public Library Departments.
Different annual reports for Boston Public Library Departments
are prepared for different purposes, different federal and state agencies.

For some of the latest annual reports for Boston Public Library Departments.
contact mary.litterst@state.ma.us
Commonwealth of Massachusetts Board of Library Commissioners
tel 800.952.7403

Fiscal Year FY2003 State Aid to Public Libraries
Annual Report Information Survey ARIS

Interlibrary Loans numbers appear to be low considering the population numbers.
For most people, interlibrary loan services aren't accessible because public services
areas haven't had the training and supervision to market the availability of ILL interlibrary
loan services.

Part H.
Total reported for FY2001 7,377 Interlibrary loans received from other libraries
Library materials 1,539
Faxes & Photocopies 5,531
Total 7,070
Total reported for FY2001 48,820 Interlibrary loans provided to other libraries
Library materials 24,964
Faxes & Photocopies 15,671
Total 40,635

 

Friday, 21 February 2003
General Administrative Notices
The better BPLers should consider being the next
Head of the General Reference Department !...
and acquisitioning and accessioning ever more city documentation
including that of departments like
public libraries departments,
city clerk archives department and
city council committees' documentation.

Customer services practices need to be established where clientele
and even personnel can report BPL transactions that haven't met
expectations yet then get hints, tips and pointers. One model would
be the technology industries' troubleshooting technical support hotlines.


General Administrative Notices are public documents. Here's an example...

From: Regina M. Cotter Special Library Assistant Level IV rcotter@bpl.org
Sent: Wednesday 15 January 2003

Subject: GENERAL ADMINISTRATIVE NOTICE NO. 10

BOSTON PUBLIC LIBRARY, GENERAL ADMINISTRATIVE NOTICE, 2003-No. 10

Changes in Reporting Structure in Public Service Departments

Beginning January 13, 2003, Jacquelyn Hogan, Coordinator of Adults Services,
will assume supervisory responsibility for the Readers' and Information Services
and the Audio Visual Department in the General Library.

Susan Birkett, Coordinator of Children's and Young Adults Services,
will assume supervisory responsibility for the Children's Room
and the Young Adults Room in the General Library


Head of Audio Visual Services, Steven Olson, and the newly posted
position of Head, Readers' and Information Services, will report
directly to Ms. Hogan.

Head of Young Adults Services, Catherine Clancy,
and Head of Children's Services, Paula Hayes, will report directly to
Susan Birkett.


Susan Godlewski, Coordinator of Reference Services, has supervisory
responsibility for the General Reference Department.

The newly posted position of Head of the General Reference Department
will report directly to Ms. Godlewski.


The administrative office for public services will change its
designation from Community Library Services Office to
Public Services Office.

Katherine Dibble
Director of Public Services
kdibble@bpl.org

See also
http://www.bpl.org/general/seniorstaff.htm


Friday, 14 February 2003
Guide to Problematical Library Use.
It's great that many of those BPLers who were really obstacles to
Boston Public Library usability have taken the city retirement offers.
It gives people hope that the newer BPLers with new ideas can operate
more effectively and improve BPL usability.

News articles about Boston Public Library retirements are available in
The Real Sheet newsletter. Some articles can be sent along on request
by email from the RS editors' word processing files.
For more information, try jbickford@bpl.org

Don't let an answer that the information can't be sent along by email
deter your interest. The newsletter is edited using word processing
software. As with most background information about our city public
library, persistance is required to get beyound the ensconced
resistant too territorial type BPLers.

Communication is very bad at BPL. Rampant fear of consequences for
letting your perceptions of changes be knows stifles, muzzles good
communication.

Weblog. Guide to Problematical Library Use. Boston Public Library.
Stories
http://GuideToProblematicalLibraryUse.WebLogs.com/stories

Updates
http://GuideToProblematicalLibraryUse.WebLogs.com
http://zork.net/~dsaklad

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