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1. CERTIFICATION As meetings expand globally, protocol is becoming a key element to every successful event. The Convention Industry Council commends the International Association of Protocol Consultants® (IAPC) on undertaking the appropriate course to establish IAPC's Certification programs. IAPC's approach to educational programs reinforces their dedication to increasing the professionalism of our industry and their role as active participants. --- Mary E. Power, President, Convention Industry Council (CIC) The International Association of Protocol Consultants® (IAPC) is honored to be a member in the Convention Industry Council (CIC). Our mission parallels CIC, adding the critical components of protocol, etiquette, and civility. We join CIC in supporting public awareness of the need for qualified experts in official, professional, and social arenas, domestically and internationally.
As a third-party standard setting nonprofit organization, the International Association of Protocol Consultants (IAPC) is proud to sponsor the World's FIRST portfolio-based voluntary Protocol, Etiquette and Civility certification program. IAPC is pleased to offer a certification assessment process that results in the Industry’s premier “Protocol, Etiquette, & Civility” credentials. IAPC strives to adhere to international standards that uphold a certification assessment process. IAPC’s program sets forth SIX assessment steps and is reserved for experienced professionals. This is NOT a program that merely provides an immediate certificate/diploma simply because you paid your money to attend. IAPC offers a comprehensive credentialling process that documents experience, education, achievements, industry involvement, professional development, and peer recognition. Certified Protocol Consultant™ (CPC®)
and IAPC is pleased to announce that the records of the United States Patent and Trademark Office show that the certification marks CPC® and CPO® were filed in the Office; that the application was examined and determined to be in compliance with the requirements of the law and with the regulations prescribed by the Director of the United States Patent and Trademark Office; and that the Applicant is entitled to registration of the Marks under the Trademark Act of 1946, as Amended. The INTERNATIONAL STANDARD OF EXCELLENCE and the IAPC CERTIFICATION COUNCIL IAPC’s CERTIFICATION COUNCIL collectively has traveled to more than 100 COUNTRIES, including multiple visits to multiple cities in most, for professional purposes. See Biographies for an alphabetical listing of FREQUENTLY ASKED QUESTIONS: (FAQ)
The Certified Protocol Consultant™ (CPC®) and Certified Protocol Officer™ (CPO®) designations are awarded to candidates who meet rigorous but fair and equitable eligibility requirements; document personal education, training, and/or work experience; pass a review by an independent certification panel; agree to support a professional code of ethics; and adhere to all certification regulations and requirements. Back to Top
Certificants are authorized to use the designations/appellations: Tyler Alexander, CPC® Jason James, CPO® Additional benefits of the CPC® or CPO® designation include:
RECOGNITION:
PROFESSIONAL DEVELOPMENT:
In summary, IAPC's certification programs help candidates:
Why was this program developed? IAPC's Certified Protocol Consultant™ (CPC®) and Certified Protocol Officer™ (CPO® ) programs were developed as a way to recognize individuals for outstanding achievements and aim to increase professionalism overall by:
What does portfolio-based Certification mean? In the literal sense, a portfolio is the physical presentation of a body of credentials (demonstrating the requisite knowledge and experience through work and education) and selected material used to promote an individual professionally. IAPC's portfolio-based Certification process is an accumulation of points demonstrating the candidate's achievements and progress in education, experience, and professional development. IAPC’s training and independent validation of this systematic collection of work leads to the granting of the preeminent appellations CPC® or CPO® . The certificant’s portfolio can then showcase outstanding achievements with which to leverage business. Why a portfolio-based Certification and what is the LASTING VALUE? Any serious industry professional will come to value IAPC’s certification process for the advanced learning opportunities. Aspiring applicants will set personal goals and strive toward accomplishment. Seasoned professionals will take pride in selecting relevant work examples. All certificants will be proud of the thorough assessment process and the resulting professional portfolio. Who is eligible for the CPC® and CPO® ?
BASIC STEPS TO QUALIFYING and FINANCIAL INVESTMENT REQUIRED
IAPC is pleased to report that the ’worldwide’ response to the May 2006 SPRING TRAINING and Required Readings: 3 days/2.5 CEUs IAPC IAPC is the FIRST protocol and etiquette organization to offer STEP 2, Initiate Certification:
IAPC requires individual purchase of the HANDBOOK which provides important policies and details that help candidates prepare portfolios. There is widespread marketplace confusion surrounding Certification in the protocol and etiquette community. The HANDBOOK is a resource to reliable and accurate information. STEP 3, Submit Certification Application:
The Service Mark International Association of Protocol Consultants® and CPC® are registered marks. The Certification Marks Certified Protocol Consultant, Certified Protocol Officer, and CPO® are trademarks that are filed in the United States Patent and Trademark Office, and therefore are proprietary intellectual property of IAPC. All IAPC marks are represented by Legal Counsel. The APPLICATION is based on a point system. Points are awarded for qualifying protocol and etiquette professional experience, professional and administrative development activities, responsibility, leadership and education. Specific information for determining and reporting earned points is included in the HANDBOOK and APPLICATION. Continuous Education: With appropriate documentation, any and all business protocol, government and military protocol, international protocol, and executive etiquette continuing education OR professional development program related to certification aspirations may earn points if the program adheres to the same internationally recognized standards as IAPC prerequisite, “Mastering Protocol, Etiquette & Civility” and is acquired through a nonprofit organization. Points will be calculated according to the formula provided in IAPC’s Candidate Handbook (HANDBOOK) and Official Application for Certification (APPLICATION). IAPC also accepts all worldwide university programs in International Affairs, as well as college/university-level studies in languages, culture, and diplomacy. IAPC recommends that you contact your local university’s educational department to determine what programs would be of interest to you. STEP 4, Portfolio Assessment:
STEP 5, Appellation Awarded:
STEP 6, Recertification:
Q. What is involved in recertification? If a certificant fails to recertify within the appropriate guidelines, permission to use the appellation will be rescinded. Unauthorized use of a registered trademark is a copyright infringement. The International Association of Protocol Consultants® (IAPC™) will take all action necessary to prevent the improper use of the CPC® or CPO® designation by individuals who fail to recertify. How are the Certified Protocol Consultant (CPC®) and Certified Protocol Officer (CPO® ) programs governed? The Certification Council (designated by IAPC but separate from the IAPC Board of Directors) has developed, and oversees the CPC® and CPO® programs. The Certification Council is composed of five practicing Protocol Consultants and two Independent Certification Panel members. The Certification Council volunteers time to ensure the validity, credibility, and continuing prestige of the CPC® and CPO® programs. The Independent Certification Panel members provide review and direct counsel to benefit the advancement and success of IAPC programs. In addition to representing the diversity that exists within the profession, the Certification Council seeks to represent the diversity within the profession and serves as an important voice for stake holders dedicated to maintaining the highest industry standards. DISCLAIMER: Certification Requirements, including eligibility criteria, assessment methodologies, recertification, and program policies and fees are subject to change. Applicants, candidates, and certificants must meet requirements current at the time of initial application, certification, or recertification, and must agree to abide by all IAPC policies. As the CPC® and CPO® certifications are still in a fluid stage of development, candidates and certificants should be aware that an examination to earn and maintain the credential may be a future requirement for CPC® and CPO® recertification. NOTE: All information contained in these guidelines has been extracted from the standards, policies and procedures adopted by the Board and are maintained at the IAPC Headquarters. Upon request, additional information on any item addressed can be obtained from the IAPC Headquarters. IAPC welcomes comments in connection with the ongoing development of IAPC’s Certification Programs. E-mail questions and/or comments to IAPC@ProtocolConsultants.ORG with contact information (including telephone and mailing address).
To keep apprised of the most current nonprofit association policies and procedures, quality standards for credentialing organizations, conformity assessment systems, and internationally recognized continuing education and training standards, IAPC maintains active membership representation in: American National Standards Institute (ANSI)
DEFINITIONS: APPELLATION: An identifying title, classification, or designation endorsing competency. CANDIDATE: Applicant who has fulfilled specified prerequisites, allowing his/her participation in the certification process. CERTIFICATE: Awarded to an individual who has completed a course or program of study and may also be awarded in recognition of program attendance. See IAPC Certification definition below to understand the distinct difference. CERTIFIED PROTOCOL CONSULTANT™ CPC® or CERTIFIED PROTOCOL OFFICER™ CPC®: Candidates qualify based on background experience for one of two appellations. If a seasoned professional currently works with business protocol, international protocol, and executive etiquette, the CPC® would be the preferred choice. However, if the seasoned professional is currently specializing in government and/or military protocol, , the CPO® is the more appropriate designation. IAPC's CERTIFICATIONS and/or DESIGNATIONS: IAPC’s certifications are awarded to candidates who meet rigorous but fair eligibility requirements, pass a review by an independent panel, and agree to support a professional code of ethics. Certification is a voluntary process that results in credentials. CERTIFICATION PROCESS: All activities by which a certification body establishes that a person fulfills specified requirements, including application, evaluation, decision on certification, and recertification, use of certification and logos/marks. CERTIFICATION SCHEME: Specific certification requirements related to specified categories of persons to which the same particular standards and rules, and the same procedures apply is considered the Certification Scheme. DEFAMATION: Defamation is the oral utterance (slander) or written publication (libel) of false or misleading statements, or false or misleading implied statements, that are derogatory or damaging to an individual, entity, or product's reputation. Accusing someone of dishonesty or other moral deficiency or of professional or business deficiency raises particularly significant risks of defamation liability. QUALIFICATIONS: Demonstration of personal attributes, education, training, and/or work experience. RESOURCE: ISO/IEC 17024:2003(E) ---------- All IAPC certification programs and materials are original works unless noted otherwise. Authors, Collaborators, and Contributors have granted express permission to IAPC via a Contributor Agreement, Confidentiality Agreement, and/or Electronic Authorization for all rights of any kind, including copyright. IAPC honors requests for anonymity by protecting names and/or keeping personal references and/or affiliations confidential on this Web site and/or in all materials related/published on behalf of IAPC, if desired. The International Association of Protocol Consultants® (IAPC™) conducted extensive research to document industry needs prior to developing and implementing its educational offerings for the protocol industry. ----- Information provided on this Web site is presumed to be correct as a general reference and is not designed to provide a comprehensive statement of all of the factors governing the development of IAPC’s offerings. 2. IAPC’s QUALIFIED CERTIFICANTS and GLOBAL REFERRAL SERVICE Seven Premier Credentials Awarded in 2006 Washington, DC – 18 October 2006 - As a standard-setting, nonprofit organization, the International Association of Protocol Consultants (IAPC)® takes great pleasure in announcing that the following group of individuals are the first to qualify for the most prestigious awards in the protocol and etiquette industry. The designation Certified Protocol Consultant™, CPC® has been awarded to: The designation Certified Protocol Officer™, CPO® has been awarded to: IAPC was founded in 2002 as the all-inclusive promoter of active protocol professionals in corporate, diplomatic, government, and military arenas at the local, national, and international level. The Association is a knowledge network that offers a single, authoritative source for ethical and professional standards in protocol, etiquette, and civility. IAPC, one of the 32 member organizations of the Convention Industry Council (CIC), also provides unparalleled executive education open to the public. President & CEO Alinda Lewris states: “Recognition of the protocol and etiquette profession as a respected, delineated career category is inevitable and imminent. I confidently predict that in the near future university and college degree programs in our discipline will become the accepted requirement for all protocol and etiquette professionals.” Towards the goal of advanced education, IAPC offers higher level learning opportunities such as the Executive Education / Leadership Conference being held May 18-20, 2007 at the Willard InterContinental Hotel, Washington, D.C.. Presentations will be made by protocol icons Letitia Baldrige, Judith Martin (Miss Manners), Peggy Post and other subject matter experts. IAPC Certification Marks fulfill a long-standing need for competency recognition and international benchmarks of performance. IAPC credentials are earned through an assessment process that documents experience, education, achievements, industry involvement, professional development, and peer recognition. Certification is reserved for serious professionals who understand the value of an independently evaluated and documented portfolio. CPOs and CPC® s not only meet rigorous eligibility requirements, they also sign a code of ethics, adhere to best international practices, and commit to continuous education. To learn more about the varied protocol, etiquette, and civility services and programs available through IAPC contact www.ProtocolConsultants.org. # # # United States Department of Defense (DOD) Protocol Trainers Washington, DC – 18 October 2006 - As a third-party, standard setting, nonprofit organization, the International Association of Protocol Consultants (IAPC)® takes great pleasure in announcing the first recipients of the prestigious designation Certified Protocol Officer™, CPC®: Ms. Teresa Babb and Ms. Anna Hart. Teresa Babb is the Program Manager of the Defense Attaché Spouse Training Program at the Joint Military Attaché School (JMAS), Defense Intelligence Agency in Washington, DC. She helps train DOD and Department of Homeland Security (DHS) officers, noncommissioned officers, civilian personnel, and their spouses selected for duty at United States embassies worldwide. Since 2000 her thrice yearly twelve-week program has incorporated protocol, etiquette, civility, and cross-cultural information for the express purpose of improving the lives of military diplomats. The public nature of embassy assignments requires extensive preparation for success. Anna Hart has been the Social Director and Protocol Adviser to the Brigade of Midshipmen and Protocol Adviser to the Commandant, at the United States Naval Academy (USNA) in Annapolis, Maryland since 2003. She is the first to develop and present a four-year officership training program in protocol, etiquette, and civility for a student population of 4,000 Midshipmen. Her programs prepare Midshipmen to represent the Academy today and to be respected as future officers, as well as “ladies and gentlemen.” Hart enjoys lecturing and interacting with civilian college-age people also. She designed a model formal dining practicum for The University of Maryland Alumni Association, Student Programs and Advocacy (professional development program for Juniors and Seniors) which she has been delivering as a guest lecturer for more than a decade. Both Hart and Babb have been recruited for the IAPC Board of Advisors. “Certification credentials fulfill a long-standing need for competency recognition in our career field,” says Cherlynn Conetsco, Chair, IAPC Education and Certification Council. “Serious industry professionals, including those with the federal government, know the importance of an independently evaluated and documented portfolio. CPOs meet rigorous eligibility requirements, sign a code of ethics, adhere to best international practices, and commit to continuous education.”In order to provide an incentive for recruiting and retention of civilians, the National Defense Authorization Act for Fiscal Year 2002 in Section 5757, Title 5, United States Code, authorizes expenses to obtain professional credentials to be paid for both appropriated and non appropriated fund employees. This policy also permits agencies to pay expenses for employees to obtain and renew professional credentials, including expenses for professional accreditation, certification, and such additional expenses as membership fees, registration fees, travel and per diem costs. DoD’s dedication to such assessments is indicated by the recent change to Title 10 of the US Code to permit the Services to use appropriated funds to pay for commercial credentials for their personnel.IAPC was founded in 2002 as the all-inclusive promoter of active protocol professionals in corporate, diplomatic, government, or military arenas at the local, national, and international levels. The Association is a knowledge network that offers a single, authoritative source for ethical and professional standards in Protocol, Etiquette, and Civility. IAPC also provides unparalleled executive education to the public. The Executive Education / Leadership Conference is being held May 18-20, 2007 at the Willard InterContinental Hotel, Washington, D.C.. Presentations will be made by protocol icons Letitia Baldrige, Judith Martin (Miss Manners), Peggy Post and other subject matter experts. To learn more about the varied protocol, etiquette, and civility services and programs available through IAPC contact www.ProtocolConsultants.org. # # # 4. IAPC CERTIFICATION COUNCIL and IAPC CONVENTION INDUSTRY COUNCIL BOARD POSITIONS IAPC CERTIFICATION COUNCIL 5. CONVENTION INDUSTRY COUNCIL As meetings expand globally, protocol is becoming a key element to every successful event. The Convention Industry Council commends the International Association of Protocol Consultants® (IAPC) on undertaking the appropriate course to establish IAPC's Certification programs. IAPC's approach to educational programs reinforces their dedication to increasing the professionalism of our industry and their role as active participants. --- Mary E. Power, President, Convention Industry Council (CIC) The International Association of Protocol Consultants® (IAPC) is honored to be a member in the Convention Industry Council (CIC). Our mission parallels CIC, adding the critical components of protocol, etiquette, and civility. We join CIC in supporting public awareness of the need for qualified experts in official, professional, and social arenas, domestically and internationally.
McLean, Virginia - October 26, 2005 – The Convention Industry Council (CIC) approved the International Association of Protocol Consultants (IAPC) as its newest member organization at its board of directors meeting on October 6, 2005. The Convention Industry Council's 32 member organizations represent more than 103,500 individuals, as well as, 17,300 firms and properties involved in the meetings, conventions and exhibitions industries. Formed in 1949 to provide a forum for member organizations seeking to enhance the industry, the CIC facilitates the exchange of information and develops programs to promote professionalism with the industry and educates the public on its profound economic impact. In addition to the CMP Program, CIC is also responsible for the Hall of Leaders Program as well as the Accepted Practices Exchange (APEX). APEX is working to unite the entire meeting, convention and exhibition industry in the development and eventual implementation of voluntary standards, which will be called accepted practices. Integrating the same high standards set by these organizations, we are confident that IAPC's Certification programs are positioned to benefit every professional and member organization of CIC. Professionals who have obtained the prestigious CMP designation automatically receive points toward IAPC’s Certified Protocol Consultants (CPC® ) and Certified Protocol Officer (CPO) programs. ---Alinda Lewris, President & CEO Certified Meeting Professional (CMP) Program Through the CMP Program, individuals who are currently employed in meeting management have the opportunity to pursue continuing education, increased industry involvement, and industrywide recognition by achieving the CMP designation. The requirements for certification are based on professional experience and an academic examination. The foremost certification program of today's meetings, conventions and exhibitions industry, the CMP designation recognizes those who have achieved the industry's highest standard of professionalism. Established in 1985, the CMP credential was developed to increase the proficiency of meeting professionals in any component or sector of the industry by:
A Certification Board designated by CIC governs the program and includes one representative from each planner organization of CIC and four representatives from the supplier category. The CMP Board seeks to represent the diversity that exists within the profession and serve as a voice for stake holders who have an interest in maintaining a high meeting industry standard. The elite CMP community now numbers over 11,000, with representatives from every sector of the industry -- from corporations and associations to governmental and institutional organizations in 32 countries, internationally. For more information about the CMP Program and how you can get started today, click
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