Home > Frequently Asked Questions
NEW Spring 2007: Beginning spring semester of 2007, the library has extended its Friday and Saturday hours due to the University Center construction project. The library will now be open 100.5 hours a week during the current spring semester, with plans to keep the extended hours during Fall 2007 as well if usage warrants it. For details of library hours, click on hours from the library's home page.
The main (second) floor is where Circulation and Reference services are located. Interactions with users unavoidably render the area "noisy." To find a quiet place to study, look for the Quiet Area signs. These are located on the top (third) floor, the ground (first) floor away from the Periodicals Help Desk, and in the Government Documents area on the east end of the main floor.
We do have books to read for pleasure. The McNaughton Collection, a collection of leased current best sellers in fiction and non-fiction, is intended to provide recreational reading for the campus community. It is located near the Food for Thought cafe, directly past the main entrance of the library. Generally these titles are not added to the library's main collection. Fiction located elsewhere in the library can be found through the online library catalog. See also the directions to the Whitewater public library, below.
You can renew your checked out materials online. Access the online library catalog. Click on Personal Record. In the UW-W ID Barcode window, enter the 7-digit middle section of your UW-W ID number. Enter your last name. Click the Login button. The system will display a list of titles you have checked out. Check the Renew? box for the title(s) you want to renew. If someone else has put a HOLD on the item, or if you have reached the maximum number of times you can renew the item, the renewal will not go through. Also, if the title is a multi-volume set, you will not be able to renew online. More information on circulation policies is available on the Web.
The library has a color printer, located at the Circulation Desk. To print a page or document in color, choose Color Pay at CircDesk from the computer's print menu. Get the last three digits from your workstation's label. Go to the Circulation Desk to pick up and pay for your pages. The cost is 50 cents per page. Color printing is also available in the GAPS Lab, located in the Andersen Computer Lab on the first floor of the building.
The library does not have a color copier. The campus Quick Copy Shop, located in the lower level of the Bookstore, Moraine 109, can provide 4-color copies for a cost.
The library has one scanner available for public use. It is located in the alcove area across from the Reference Desk on the main (second) floor. You will need to bring either a CD-RW disk, a DVD-RW disk, or a flash drive to save your work. The HP PrecisionScan Pro and Microsoft PhotoDraw programs are available for use in scanning. The GAPS Lab, located in the Andersen Computer Lab on the first floor of the building, also provides scanning capabilities.
The library's color printer can be used to make transparencies. The cost is $2.00 each, which includes the cost of the color printing. The University Bookstore also has facilities that you can use to make transparencies for a cost, and the campus Quick Copy Shop can also make transparencies for a cost.
No. However, the Information Desk in the lobby of Esker Hall has a public fax machine. UW-Whitewater faculty, staff, and students, as well as public patrons, can send a fax from this machine at a cost of $1 per page, plus a free cover sheet. Receipt of faxes at this machine is restricted to UW-Whitewater faculty, staff, and students only, and the cost is $1 per page.
Cell phone calls should be taken in the main building lobby (outside the library's entrance turnstiles) or library stairwells. Cell phone ringers should be turned off while in the library.
As of Spring 2006, there is no longer a public pay phone in the Andersen Library building. Pay phones on campus available for public use are located in the lobby of the Williams Center and outside the Student Athletic Complex, which is near Perkins Stadium.
The hours of the cafe, Food for Thought, are 9:30 a.m.-2:00 p.m. and 4:30 p.m.-6:30 p.m. Monday through Thursday, and 9:30 a.m.-2:00 p.m. on Friday during fall and spring semesters. Items available include sandwiches, salads, chips, and more, as well as assorted beverages. For more information, see the Dining Services web site and choose Food for Thought (Library) in the drop down menu.
Yes. The library sends loose issues of periodicals and other materials to a commercial bindery monthly. We'll be glad to include your thesis, provided that you pay for the cost. For additional information, talk to Doreen Acker-Ritter (262-472-5575 or e-mail: ackerd@uww.edu).
The best way is by asking a reference librarian. If you are in the library, stop by the Reference Desk and a librarian will be glad to assist you. If you are not in the library, you can contact a reference librarian by phone at 262-472-1032 or by e-mail or chat. Reference hours are posted on the Web. There are also online user guides available for various library resources. Some of these user guides are also available in print in the user guides rack across from the Reference Desk.
Yes. Most of the library's online databases, such as Academic Search Elite (EBSCOhost®) and ProQuest Newspapers (ProQuest®), have e-mail, save, and print options within the application, and also support "marking" so you can mark several citations and then e-mail, save, or print them as a group. When e-mailing, a full e-mail address is required (e.g., Smithzz23@uww.edu) even if you are working from campus because you are informing a remote host where to e-mail the results. To e-mail, save, or print search results from a database without these options within the application, use the e-mail, save, and print functions from within your Internet browser.
The Find It (SFX®) software enables
users to link from an article citation in one database to the full text of the
article in other library databases. When a user finds an article citation in a
library database that doesn't include the full text, the 
button may appear (in some databases, a link such as Searching for Full Text? may
appear rather than the button). Clicking on the button or link will
launch a menu of services showing where the full text is available. When full
text is not available online but is available in print or microform in the library,
the user will have the option to view the library catalog record for the
journal. If the library doesn't have a source for full text, the user can link
directly to the ILLiad
interlibrary loan service. After logging in, the ILLiad form will be filled out
automatically so the user can simply review and submit the request. For more
information on ILLiad, see What is ILLiad?, below.
For more information on Find It, including a list of the library databases that use the Find It software, see Find It Frequently Asked Questions. An online user guide, How to Use Find It & Citation Linker, is also available.
Citation Linker is related to Find It (see
What is Find It?, above). If you have a citation for an article and want to know if the
library has access to the source periodical, typing the citation information into
Citation Linker and clicking the button will search our online library
databases as well as the online library catalog for that periodical. A menu of
services will launch showing whether the library has access to that periodical
online full text in a database, in print or microform in the library, or not at all. Finding
the specific article is sometimes possible as well, if the periodical is
available in an online library database. To use Citation Linker, click on the
Find Articles, Statistics... link on the library's home page
and then click on Citation Linker. Search for a citation by completing as many boxes as
possible, the minimum being the Journal Title or ISSN box. For
more detailed instructions, see the How to Use Find It & Citation
Linker online user guide.
Two semesters of course syllabi (the current and previous semesters) are made available online through the university's web site at http://wwwapps.uww.edu/syllabus/. The library does not have hard copies of these electronic syllabi. The library does have hard copies of some syllabi not made available online, going back to Spring 2004. For an older course syllabus not available at the library or online, contact the department in which the class is or was taught.
As of Summer 2006, the Chemistry Department offices are located on the second floor of Upham Hall. They are no longer in the Andersen Library building.
Communication Department offices are located on the second floor of the Andersen Library building. To reach department offices, enter the building at one of the following entrances: On the east side of the building (facing Prairie Street), use the entrance marked #7 on the northeast corner. On the north side, (facing McGraw Hall), use either the northeast corner entrance marked #6 or the middle entrance marked #4. Department offices are up the stairs. There is no elevator. Students unable to use the stairs should try to meet with their professor after class when needed. If this is not possible, arrange an appointment with your professor and at the appointed time, come to the library's Circulation Desk and request to be let into the Communication Department through a fire door.
Career Services is on the mall level (north end) of the Andersen Library building. Enter the building from the mall entrance, marked #13, closest to Hyer Hall. Career Services is directly to your left. If you enter the building from the mall entrance closest to the library, marked #12, turn left and Career Services is at the end of the hallway.
The International Education and Programs (IEP) office is located on the second floor of the Andersen Library building. To reach this office, enter the building through the southeast corner entrance marked #8 on the east side of the building (facing Prairie Street). There are flags above this entrance. The IEP office is up the stairs. There is no elevator. Students unable to use the stairs should come to the library's Circulation Desk and request to be let into that section of the building through a fire door.
The Computer Help Desk is located near the Career Services office in the Andersen Library building. Enter the building from the mall entrance, marked #13, closest to Hyer Hall and the Help Desk will be directly in front of you. If you enter the building from the mall entrance closest to the library, marked #12, turn left and the Help Desk is at the end of the hallway on the right, across from Career Services.
To reach the University Honors Program office in the Andersen Library building, use the mall entrance marked #10 on the southwest corner of the building.
As of Fall 2006, Research and Sponsored Programs is located on the second floor (Room 2237) of the Andersen Library building. To reach this office, enter the building at one of the following entrances: On the east side of the building (facing Prairie Street), use the entrance marked #7 on the northeast corner. On the north side (facing McGraw Hall), use either the corner entrance marked #6 or the middle entrance marked #4. Research and Sponsored Programs is up the stairs; at the top of the stairs, turn right and the office is on the left side of the hallway. There is no elevator. Students unable to use the stairs should come to the library's Circulation Desk and request to be let into that section of the building through a fire door.
Whitewater's Irvin L. Young Memorial Library is located at 431 West Center Street. Go south on Prairie Street and cross Main Street (Hwy. 12) at the lights. Go one block and turn left onto Center Street. After you cross Franklin Street, the library is on your right. UW-W students can obtain library cards at the public library by providing proof of local residence (such as a telephone bill). The library's catalog, the ILY catalog, can also be accessed online.
The library gratefully accepts donations of books and audio-visual materials. Donations are reviewed by library staff and are either added to the library's collection or offered for sale at the Library Book Sale, generally held in the spring. Proceeds from the book sales are used to support the collections and services of the library. Gifts may be dropped off at any time at the library's Technical Processing Department. Please contact Doreen Acker-Ritter (voice: 262-472-5575, e-mail: ackerd@uww.edu) if you have a large number of books and/or if you would like to make arrangements to have the materials picked up.
If you have magazines you'd like to donate, please contact Sharon Knight (voice: 262-472-5515, e-mail: knights@uww.edu). Due to the complexities of handling and processing magazines, the library is not always able to accept donations of these items.
Library staff are not able to appraise donations. We can, however, provide you with a letter acknowledging the number of volumes donated, such as: 50 hardcover books. When donating materials to the library, please include your name and address if you would like to receive such an acknowledgment.
Check the Journal Holdings: Electronic & Print Web page. This alphabetical listing covers all periodicals subscribed to by the library, including electronic journals and full-text journals from Web-accessible periodical databases to which the UW-W subscribes. Access to non-print periodicals is restricted to UW-W students, faculty, and staff. Some of the online periodicals are restricted to password access only for both on- and off-campus users.
Yes, a bound periodicals stack directory is posted on the wall across from the Periodicals Help Desk, as well as at other various points on the first floor of the library. You can also search the Journal Holdings: Electronic & Print Web page, which provides the most current holdings information.
We send current periodicals to the bindery so we can keep order among many different current issues, maintain shelving space for forthcoming issues, preserve full volumes in a stable format, and spread over time the process of selecting and preparing titles ready for binding.
Full volumes of current issues ready for binding are sent out once a month and returned when the next shipment is picked up from the library. A list of titles out for binding is available at the Periodicals Help Desk and at the Reference Desk.
NO. Cutting or removing anything from any library materials--such as books, magazines, journals, and newspapers--is not allowed. However, the library does keep some donated magazines for this purpose; donated magazines available for cutting are kept in the Periodicals staff area and are available between 8:00 a.m. and 4:30 p.m., Monday through Friday. Ask at the first floor Periodicals Help Desk for assistance.
The online library catalog can be accessed with a Web browser (e.g.,
Netscape® or Internet Explorer®) using the following
URL:
http://wtwlib.wisconsin.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=hbSearch
Yes. When you click on the online database of your choice from any of the library Web pages from off-campus, a window will pop up asking for your UW-W netID and password. If you need additional help, click on the Off-Campus Users link on the library's home page.
No. CD-ROM reference databases are accessible only on certain computers near the Reference Desk in the library. Ask a reference librarian at the Reference Desk for assistance. Other CD-ROMs can be checked out of the library; these can be found through the online library catalog.
ERIC
indexes and abstracts both journal articles (the citation entry
has an EJ number) and unpublished documents (the citation entry has an
ED number). The library has a paid subscription to ERIC through the EBSCOhost® system.
To locate citations with EJ numbers, click on the Linked Full Text link
included with the citation, if provided, for full text access to the article via another
EBSCOhost® database, or click on the citation's
button to find out whether the library subscribes to the needed journal online via another database,
or in hard copy (print or microform). Citations with ED numbers are mostly unpublished reports
available in microfiche in the Periodicals Microforms Room on the library's first floor. More recent
ED documents are available full text on the Internet, and if so, a link to those documents is
provided in the database.
Yes, both the online library catalog as well as the library's online databases can be accessed from off campus. For more information, see our Off-Campus Users Web page.
To access the Course Reserves section of the online library catalog, click on the Find Reserves link on the library's home page. If you are accessing reserves from off-campus, you will then be asked to enter your netID and password on the Off-Campus Library User Login page in order to access the course reserves.
You can search for reserves by instructor, department, and/or course. Because reserves are sometimes used for more than one class, we recommend searching by instructor only. Click on the down arrow in one of the categories to see a list of instructors' names, departments or course numbers. Select one by clicking on it and click Search to get the list of items on reserve. From the list, click on a linked title to open the record. All electronic articles for a particular class are under one link titled, for example, Articles for Course 301--Organizational Behavior. This link is at or near the top of the list of search results. Click on this link to see a list of the electronic reserve articles for your class.
If the item is available electronically, you will see the heading E-Items in the record next to the name of the electronic item(s). Each file name will be a link; clicking on the link will open the article in Adobe Reader. You will need this program on your computer in order to open an electronic reserve article. It is recommended that you use Adobe® Reader® 4.0 or above.
If the title's record does not have an E-Items heading, that means the reserve item is not available electronically, and you need come to the library to check it out from the Circulation Desk.
Yes, other University of Wisconsin libraries allow you to check out materials. You will need to show a valid UW-Whitewater ID card and follow the rules of the library you use. See also the information on Universal Borrowing below.
Universal Borrowing allows you to search the online library catalogs of other UW System campuses for books and videos not available at UW-Whitewater. (Items that do not circulate, such as reference books, cannot be borrowed via UB.) You can then request needed item(s) online from any campus library and it will be delivered to UW-Whitewater's Circulation Desk within 2-4 business days for you to pick up. There is no charge to use UB.
To begin, enter our library's online library catalog and click on UB & Other Catalogs at the top. Choose All UB Libraries in the top scroll box and click Connect. Perform your search. Below the resulting Search Status list, click Show. Find the record for your item and open it. If the item is available, request it by clicking Requests at the top of the screen. Type in the 7-digit middle section of your UW-W ID number and last name. Click on OK under UB_Request in the drop-down menu. Fill out the online form and click Submit Request. Once you are done with the request, click Logout. You can check the status of the request in your Personal Record through the UW-W online library catalog. An online tutorial for Universal Borrowing is available.
ILLiad is an automated system for borrowing materials through interlibrary loan or document delivery. Interlibrary loan allows UW-Whitewater faculty, staff, and students to borrow materials not owned by this library from other libraries. Document delivery allows UW-W faculty, staff, graduate students and distance education students to request articles owned by this library in print or microform; these articles will be scanned by library staff and made accessible via the user's computer desktop. The cost for both services is $1 per request.
Access ILLiad either through the Find It menu of services (see What is Find It?, above), or by clicking the Interlibrary Loan (ILL) link under the Services heading on the library's home page. After logging in, either fill out the form for the item you are requesting or verify the information already in the form, and submit your request. You can check the status of your request by logging in to ILLiad and clicking the View/Modify Outstanding Requests button. Remember to logout/exit ILLiad at the end of each session.
Yes, the library's public access computers can be used by anyone. Although all of the computers ask for a UW-Whitewater netID and password to login, a guest login is available for non-university patrons.
Library users wishing to read e-mail in the library may use any of the public access computers on the first and second floors, or the computers in the Typing/E-mail/Word Processing room on the third floor of the library (Room 3103).
Microsoft Office Suite is now available on most of the public access computers in the library. Remember that people needing computers for library research have priority over those using word processing or other computer programs for personal use. Word processing is also available in the Typing/E-mail/Word Processing room (Room 3103) on the third floor of the library.
Yes. Patrons wishing to listen to CDs or Web sites with audio may bring in their own headphones or ask for headphones at the Reference Desk. Plug the headphones into the port at the front of the computer workstation, and adjust the volume control on the headphones' cord as necessary.
Most of the public access computers in the library have DVD/CD drives and a USB port for flash drives only. They do not have floppy disk drives. Some computers near the Reference Desk on the main (second) floor still have floppy disk drives; ask a reference librarian to point them out if needed.
Instructional, Communication & Information Technology offers a number of Web-based storage options for UW-Whitewater faculty, staff, and students. You do not need a disk to use one of these options. For more information on these different options, and instructions on setting up an account, see File Storage Options on the iCIT Web site.
The library has laptop computers available for students for 4-hour checkout periods for in-library use only. You will need both a current UW-Whitewater student ID and a state ID such as a driver's license. Laptop computers are also available for overnight checkout by UW-Whitewater faculty and teaching academic staff only.
Printing in the library is free for UW-Whitewater faculty, staff, and students with a netID. For non-UW-W users, printing is 10 cents per page. Color printing is available to all users for a small fee. See the information on color printing, above.
See the Instructional, Communication & Information Technology Web page, Wireless Network. This Web page has a link to information about what you need to do to connect to wireless access, as well as links to other information about the campus wireless access project.
Wireless access is available on all floors of the library. Look for the purple banners hanging from the ceiling that indicate wireless access areas.
Currently wireless access is restricted to UW-Whitewater faculty, staff, and students only; no guest access is available.
For assistance, contact a reference librarian at (262) 472-1032, by email or chat or in person at the Library's Reference Desk.
University Library, UW-Whitewater, 800 W. Main St., Whitewater, WI 53190-0900
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Last Revised: rbh - January 16, 2007