Water Conservation Information
New water use restrictions for customers of the municipalities of Concord, Kannapolis, Harrisburg, Landis, and Mount Pleasant are amended effective Saturday, June 14 .      Click here for details...
The following activity will be permitted on any Saturday at any time effective June 14th, 2008:
  • Residential car washing will be allowed using a hand-held hose or pressure washer equipped with a spring-loaded nozzle.

The following activities are permitted all day on Tuesday and Saturday:

  • Watering of trees, flowers, shrubs, ornamental plants and vegetable gardens for plant preservation.
  • Watering must be performed with a hand-held hose equipped with a spring-loaded nozzle. The user shall ensure the minimum amount of water used for watering.

The following activities ARE NOT permitted under the modifications to the Level III Mandatory Water Restrictions:

  • NO lawn watering using any type of system connected to the municipal water system shall be permitted.
  • NO irrigation services will be activated. (Irrigation services may be installed; but no meters will be set or activated until the drought has subsided.)
  • Filling of swimming pools and operation of ornamental fountains is still prohibited; however, topping off is acceptable.
  • Use of water for wash down of outside areas is prohibited except for pressure washing businesses with an appropriate privilege license.
    These businesses will ensure the waste of water does not occur.


We appreciate the continued efforts of our citizens to conserve water; however, without continued rainfall, conditions could change rapidly.

We encourage our citizens to remain diligent in their conservation efforts. Customers are reminded to pursue projects cautiously given the persistent drought conditions that we are experiencing and should remain aware of current water use restrictions as published. The above amendments to our Level III Mandatory Water Restrictions for all City of Concord, Kannapolis, Harrisburg, Landis and Mount Pleasant customers will become effective at 12 a.m. Saturday June 14, 2008.

The City of Concord currently operating under Mandatory Water Restrictions Level III.   At this stage of water use restrictions, the goal is to reduce water usage by 10% to 20% (or more).   During a Declared Level III Water Emergency, the following mandatory water use restrictions shall be in effect for the public water system served by the City.   Level 3 Restrictions   Penalties and Fees

HEADLINE:  Level III Water Restrictions to go into effect for Concord and Kannapolis on Thursday, September 27
Level 3 - Enhanced Mandatory Water Restrictions
Level 3
Emergency Water Use Ordinance
Level 4 - Emergency Mandatory Level 3 - Enhanced Mandatory Level 2 - Mandatory Water Restrictions Level 1 - Voluntary Water Restrictions
Lake Levels
Lake Levels (spillway photo Lake Howell)
Water Information Resources:
Water Department Resources:
Keith Barnes, Utility Service Coordinator
(704) 920-5345
Jeff D. Slough, Utility Service Coordinator
(704) 920-5344
Spring Harwood, Educator
(704) 920-5343
Danny Smith, Backflow Administrator
(704) 920-5727
Richard Shue, Utility Service Coordinator
(704) 920-5349
Danny Williamson, Utility Service Coordinator, Coddle Creek Water Treatment Plant
(704) 920-5728
Connie Gross, Utility Service Coordinator, Hillgrove Water Treatment Plant
(704) 920-5708
Jeff Isley, Laboratory Supervisor
(704) 920-5723
Water-Wise Lifestyle
  • Encourage friends and neighbors and co-workers to be a part of a water conscious community. Report any broken pipes to your local Utility Department.
  • Wash full loads of laundry or adjust your water levels for smaller loads.
  • Use less water for baths or make a conscious effort to take shorter showers. (There are many water saving devices to restrict the flow, to save on conservation and cost through the City's Customer Service Department.)
  • Avoid rinsing dishes one at a time with water running, rinse all together in the sink. Accumulate and wash full loads of dishes in the dishwasher.
Save the Drops!Try to do one thing each day that will result in saving water. Remember that every drop counts and you can make a difference.

Alfred M. Brown Operations Center
850 Highway 601 South
Concord, NC 28026

Water Resources Director:
Henry F. Waldroup
(704) 920-5341

Deputy Water Resources Director:
Terry Gross
(704) 920-5164

Drought Status and Outlook

Rain Barrels Now Available!

How To...
Build Your Own Rain Barrel
Survive a Costly Drought
Drought Tolerant Planting
Read Your Water Meter

Water Irrigation Brochure
Backflow Installation Manual
Annual Drinking Water Report

Save the Drops!