Products
Get Onboard
Join our Caribbean Miles program today and begin earning miles towards free tickets between any city served by Caribbean Airlines and its partners.
There’s no faster way to earn miles and fly for free because Caribbean Miles is the only program designed specifically for people who travel to, from and within the Caribbean.
Enroll
When you enroll with Caribbean Miles, you will receive 2,500 bonus miles as our way of saying "Welcome Aboard". You can enroll online or by filling out our membership application form at any Caribbean Airlines destination.
Member Kit & Member Guide
Within 4-6 weeks of applying for membership, you will receive your Member Kit with your permanent Caribbean Miles Card and Membership Guide. Depending on how you applied, you will know your member account number immediately (from your temporary card) or will be advised by email within 48 hours. You will also receive a Personal Identification number (PIN). This is designed to protect your account from misuse. Please keep your PIN confidential and do not provide it to anyone other than a Caribbean Miles Representative.
Download your Caribbean Miles Membership Guide (Size:1MB Format: PDF)
Keep up-to-date
You will receive a Caribbean Miles statement every quarter, once there is activity in your account. But there’s no need to wait for your statement to arrive! You can log on to View my miles where you can check your mileage balance, expiry date and a history of your last 10 transactions. You can also call the Miles service centre at the undermentioned number where you can access our automatic system 24 hours. All you need are your member account number and PIN.
Contact Us
By Telephone
(868) 625-5540
Call Centre Operation Hours
7:00 am to 7:00 pm - Monday to Friday
8:00 am to 6:00 pm – Weekends & Public Holidays
By Fax (868) 623 4489
By E-mail miles@caribbean-airlines.com
In Person
Ground Floor, Nicholas Towers, Independence Square, Port-of-Spain
8:00 am to 4:30 pm - Monday to Friday
9:00 am to 1:00 pm - Saturday
Mailing Address
Caribbean Miles Service Centre, Iere House, Golden Grove Road Piarco Trinidad
