Tourists roll through the piazza near the Basilica di Santa Croce. The basilica plays an early part in "A Room With a View." (Chris Warde-Jones for The New York Times)

Florence, then and now

HERE'S what you do first in Florence: Complain about the tourists. It's a time-honored tradition and there's no avoiding it — or them, as they squeeze down the narrow streets. They choke the majestic Piazza Signoria; they overwhelm the Uffizi Gallery — so go ahead and get the grumbling over with. Hordes of them! A year-round blight! Why can't they just stay home! Or, if you're like E. M. Forster's "clever" lady novelist in "A Room With a View," the one who exclaims in dismay over the bovine "Britisher abroad," admit that you'd like to administer an exam "and turn back every tourist who couldn't pass it."

Snobbery is part of the sophisticated traveler's baggage — that hasn't changed at all in the 100 years since Forster, in his charming novel, skewered the supercilious "good taste" of those who look down on the "ill-bred people whom one does meet abroad." Nowadays, when everyone in the ill-bred crowd is snapping photos of the Duomo with a cellphone, or swarming the Ponte Vecchio, plastic water bottle in hand, the urge to override touristic self-loathing by claiming for oneself a spurious superiority is pretty much irresistible; Forster, were he still around, would poke fun at that snobbish impulse with puckish glee. (But don't let that stop you from grousing about the sheer number of bodies blocking the view of the Arno.)

The next thing to do in Florence, according to Forster, is throw away your guidebook. Chapter II of "A Room With a View" is called "In Santa Croce With No Baedeker," and it's a gently comic interlude every honest visitor to that great Franciscan basilica will recognize as a mocking portrait of himself. Or herself, in the case of our young heroine, Lucy Honeychurch, who winds up alone in the vast interior of Santa Croce without her "Handbook to Northern Italy."

On the way in she noted "the black-and-white facade of surpassing ugliness" (the marble was added in the 19th century — paid for by an Englishman, by the way); now she's rattling around in the vast nave, wondering which of all the tombs was "the one that was really beautiful," the one most praised by Ruskin. With no cultural authority to tell her what to think, she thinks for herself: "Of course it must be a wonderful building. But how like a barn! And how very cold!" And then, just like that, her mood changes: "the pernicious charm of Italy worked on her, and, instead of acquiring information, she began to be happy." We all want to be happy tourists, so here's the question: Is Forster's early 20th-century advice — toss the guidebook aside and let the pernicious Florentine charm seduce you — still viable early in the 21st?

ENJOYING "A Room With a View" is easy. A love story that begins and ends in Florence, with complications in England sandwiched in between, it's short, cheerful and delightfully sly. Besides, there are two excellent and generally faithful film adaptations, the classic 1986 Merchant-Ivory production starring Helena Bonham Carter and Daniel Day-Lewis and a PBS version released just this year with enticing shots of Florence and a weird, unwarranted twist at the end. Once Lucy Honeychurch and George Emerson have kissed in a field of violets in the hills above the city (near Fiesole, about which more later), you know (spoiler alert) you're going to hear wedding bells at the end, no matter how many plot twists the crafty author engineers.

Enjoying Florence — a hard, forbidding city ("a city of endurance," Mary McCarthy called it, "a city of stone"), handsome but not pretty, a challenge even if you could siphon off the tourists and replace them with picturesque Italians energetically engaged in producing local color — enjoying Florence takes more time and more effort. But if you have with you your copy of "A Room With a View," you'll find it easier to get along. Forster's supple, forgiving irony, his ability to satirize lovingly, combined with his firm but regretful insistence on not confusing art and life, is exactly what you need if you plan to share this intensely urban town with tens of thousands of sightseers for the five or six days it will take you to do just like them and see the sights.

Forster reminds us that though Florence is a capital of art (is it ever!), it's not just an overcrowded museum. When Lucy leans out of her window in the Pensione Bertolini and gazes out across the Arno at the marble churches on the hill opposite, and watches with dreamy curiosity as the world trips by, the author notes approvingly, with his usual mild irony, "Over such trivialities as these many a valuable hour may slip away, and the traveler who has gone to Italy to study the tactile values of Giotto, or the corruption of the Papacy, may return remembering nothing but the blue sky and the men and women who live under it." He's not suggesting that you ignore Giotto or the magnificence of the city's turbulent history, but that the hours spent soaking up the dazzling Florentine sunshine with no cultural agenda may be valuable after all.

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