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Screen Test: Online Training

Restaurant chain Marco's Pizza is rolling out a Web-based, interactive training tool that features animation to better connect with younger workers and ensure consistency across the system as it triples in size over the next few years. More

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Lane Cardwell
The Next Big Thing

December 15, 2008
Hot Food Trends for 2009 (Really!)
I am in luck! Just as I was running dry on what to write about today, the NRA...
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David Farkas
Dave's Dispatch

December 15, 2008
Fear Rules Consumer Behavior
We recently put to bed the January Chain Leader. Its theme is ...
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Coffee Trends

Coffee TrendsFresh-Brewed News: Current articles from national media outlets on coffee topics.

Consumption Trends: 37%
of adults aged 18 to 24 drink coffee, up from 31% the prior year. 

Pick a Pairing: Many coffee aficionados are curious to learn how their favorite blends match up with food. Restaurants have the opportunity to teach them.

Full Coverage: Coffee Trends



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Tech 2.0

The Big Red CouchSocial-Networking Skills:
Krystal turns to social-networking tools to get people talking about the quick-service restaurant chain's food.

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OPERATOR POLL

What is your most successful method of protecting margins?
Using a scalpel on every line item
Personnel layoffs
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Marketing to drive customer traffic
Closing restaurants/slowing expansion
Other: Tell us how at chainleader@reedbusiness.com


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Best Places To Work

Continuing Education
59% of restaurant chains offer tuition reimbursement to unit-level management. (People Report).

Unique benefits work for Applebee's.


How To Grow To 100 Units

Upstarts: Elevation Burger's Higher Purpose: Elevation Burger says its commitment to being a carbon-neutral company that serves healthful, organic fare should set it apart in the crowded premium-burger segment as it embarks on franchised expansion next year.

Save Money and Time by Outsourcing:
Consultant Kevin Moll lists five functions chains should consider outsourcing and the steps involved in finding and working with an outsourcing company.

Outsourcing Lends a Helping Hand: Restaurant operators talk about the functions they outsource as they expand their upstart chains.

Upstarts: ZED451's World View:
ZED451 has broken away from its Brazilian churrascaria roots in favor of a concept that focuses on international flavors and guest-focused hospitality.

Full Coverage: How to Grow to 100 Units




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