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Craftsman Doesn't Have The Ability To Cancel A Duplicate Order

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Reader C.W. is wondering why Craftsman (which is part of Sears) doesn't have the ability to cancel a duplicate order. Especially since there appears to be a "cancel" button on the website.  More »

Walmart Greeter Who Was Attacked During Receipt Check Gets $20,000 Settlement

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Remember the Walmart greeter who was attacked by a police officer when he tried to check the cop's receipt? His lawsuit has been settled for $20,000.  More »

Rumble In The Strip Mall: Best Buy Calls Out Walmart

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Sure, Best Buy emerged victorious over Circuit City in the Battle of the Big-Box Electronics Stores, but they still have to compete with general discounters like Walmart. Which is why in a new ad campaign, Best Buy calls out Walmart specifically, attacking their employees' presumed lack of product knowledge compared to Best Buy employees.  More »

Current And Former Walmart CEOs Shop At Target

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Fortune has an interesting article about a Target that opened up in Walmart country. The store is located about seven minutes from "Wal-Mart No. 1", the first Wal-Mart ever built, and 20 minutes from Walmart's headquarters in Bentonville, AR. At first, Target was concerned that the Walmart faithful wouldn't shop at their new store — but they worried needlessly. Apparently, former CEO Lee Scott and current CEO Mike Duke are regulars.  More »

Reader Has Amazing Best Buy Experience

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Our reader The_Lone_Gunman just had a great experience with the Best Buy in Irving, Texas. Snark fails us at a time like this, so we'll just humbly print his email.  More »

Walmart To Rest Of Planet: "What Recession?"

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A new survey of American consumers shows something very unusual — they've lost their interest in shopping. Is this lack of interest driving them to discount stores like Walmart? Seems so.  More »

What Happens When You Actually Try To Buy The Stuff In Target's Ads?

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We'll give away the answer right away. You need to talk to at least 3 people, and 2 of them will try to sell you a Target credit card. Finally, the last one will locate a product that may or may not be the one from the ad. It may, however, be cheaper than the advertised deal.  More »

Returning These Games To Best Buy Could Get A Little Awkward

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Reader Charlton went to Best Buy to buy some games. He successfully accomplished his task, only to find that opening his purchase was going to be a little difficult.  More »

NY Corks Selling Wine In Supermarkets Plan

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Do you enjoy one-stop shopping? Do you love to pick up your groceries, Valium, cat litter, and a nice Cab Sauv all from the same place without the sheer slog of taking out your credit card a whole four times? Well, tough luck, because New York Governor Paterson has nixed his plan to sell wine at supermarkets. Why?  More »

Is Buy.com Friendlier To The Environment Than Brick And Mortar Stores?

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A study by the Green Design Institute at Carnegie Mellon University in Pittsburgh states that when comparing getting a flash drive from Buy.com versus a physical retailer, Buy.com ends up being about 30% less damaging to the environment. To reach their conclusion, the researchers compared transportation, packaging, warehousing, and energy usage both by the consumer and the retailer.  More »

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The mice are all gone and the Pikesville Target is again open for business! [Baltimore SunMore »

Rodent Infestation Forces Target To Close

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A Target in Pikesville, Maryland "has been closed until further notice because of a rodent problem," reports WBAL Baltimore. Target officials wouldn't tell customers why they were closed—our tipster aishel says they told him it was for maintenance, and a person interviewed by WBAL says she was told it was a "water main problem." Target's corporate office, however, confirmed there's a big mouse problem. Update: The store has reopenedMore »

Best Buy Taking Over Circuit City Credit Cards

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"Good news about your credit card account," proclaims the letter Wilman recently received from Chase. Starting in May, you'll be able to use that Circuit City card to make purchases at Best Buy. We think this is more like "mixed feelings" news, but on the plus side you won't have an otherwise good credit card account closed (assuming you care about your FICO score). See the Chase letter below.  More »

Home Depot Begs You Not To Leave The Store Because Of Their Crappy Service

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Reader Shawn submits this photo that he took at Home Depot. The sign begs you not to leave the store if you've experienced bad customer service...  More »

Office Depot To Employees: "Don't Lie About Inventory"

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An anonymous Office Depot employee sent us this internal reminder from HQ that addresses this week's allegations that associates and managers lie about inventory depending on the customer. Now the next time you're told by an Office Depot associate that the laptop you want is out of stock, you can say, "Are you absolutely sure? Because I know you had a Sales Practices Reminder on March 12th about lying to customers." And if a manager tries to get all up in, uhm, your grill area, you can say, "Don't you have some tasks to go check off in your Task Manager?"  More »

Is Target Too Expensive? Profit Down 41%

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Consumers are cutting back — and the AP says that shoppers are abandoning Target for even cheaper stores. In addition, Target's credit card division is running into trouble as shell-shocked shoppers aren't able to pay their bills.   More »

Animation: Target's Spread Across The U.S.

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Last summer, we highlighted an ominous-looking animation that traced the spread of Walmart stores across the American landscape over the past 5 decades. Now the same guy behind that map has put together a new one, this time tracing Target's growthMore »

Walmart Greeter Attacked By Cop During Receipt Check Suing For $21 Million

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Remember the Walmart greeter that got attacked by a cop during a receipt check? Well, he's suing for $21 million, says Chattanooga's News Channel 9.   More »

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