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OneToOne

Get the most out of your new Mac.

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Watch the One to One Guided Tour

There’s no better way to get set up, get trained, and get going on your new Mac than with a One to One membership at the Apple Retail Store. The most knowledgeable Mac people in the world will transfer your files from your old computer, teach you all the basics in face-to-face training sessions, and guide you through more advanced projects. So whether you’re brand-new to a Mac, a seasoned pro, or somewhere in between, One to One will help take your skills to the next level.

One to One costs just $99 for a full year and is available only at the time you purchase a new Mac from the Apple Retail Store or the Apple Online Store.

Apple Specialists

Get set up.

It doesn’t matter if you’ve just bought your first Mac or you’ve been using one for years. Your One to One membership will get you and your new Mac set up and started out right. Just drop off your old computer — Mac or PC — and we’ll transfer your files, install any new Apple software you’ve purchased, and put it all in the right places. Then come to Meet Your New Mac in our store, and we'll show you where everything is and answer any questions. So from the first time you turn it on, your Mac will be set up the way you like it.

MacBook

Get trained.

One to One features three different ways to learn. If you prefer to learn face-to-face, Personal Training Sessions offer an uninterrupted hour with a Trainer. As experts in all things Apple, Trainers provide guidance, support, and creative inspiration. If you prefer a small group setting, exclusive One to One Workshops are a unique opportunity for you and a few other members to work with a Trainer on special interest topics.

You can also learn from anywhere, on your own schedule, using your One to One web page. Your personalized One to One page lets you access hundreds of tutorials, schedule and manage your appointments, and explore projects created by other members. View sessions View workshops

Apple Store

Get going.

If you need a larger block of time with a Trainer, just sign up online for a Personal Projects session. Then drop by the Apple Store anytime during the three-hour time slot to get the help you need. You can edit a film, mix a demo for your band, make a proposal pop, or create anything else you can dream up. Whenever you have a question, just ask — one of our Trainers will be available to show you how to keep your project moving forward.

How to buy One to One

  1. Choose your Mac.

    Shop at any Apple Retail Store. You can make a free Personal Shopping appointment with a Specialist who will answer your questions, give you a personal guided tour, and help you find your new Mac. Or shop the Apple Online Store and select the Mac you want.
  2. Add One to One.

    When you buy your Mac at the Apple Retail Store, tell a Specialist you’d like One to One. If you’re making a purchase online, choose One to One on the Configure Your Mac page. Then complete your purchase.
  3. Activate your membership.

    Soon after you buy One to One, you’ll receive an email from Apple explaining how to get started.
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