About the Illinois Tollway

Learn more about the Tollway’s commitment to keep you informed. If it’s financial, leadership or policy information you are looking for, this is where you will find it. All of the Tollway details point in one direction--customer service. Whether it’s I-PASS, the Congestion-Relief Program, Open Road Tolling, or keeping you safe with our H.E.L.P. trucks, we are committed to you.

The Illinois Tollway’s customer service vision is to ensure that all of our customers receive efficient, courteous service. Through our work and by meeting our promises, we show you that we have a true appreciation for you, our customers.

The Illinois State Toll Highway Authority is dedicated to providing and promoting a safe and efficient system of toll supported highways while ensuring the highest possible level of service to our customers.