Online support
Select a service name for links to its specific support and documentation materials
Select a service:
Accessions List
Amlib
ArchiveGrid
Aspire
Batch Processing
Bibliographic Record Notification
CAMIO
Cataloging Label Program
CatExpress
CBS
CCZ
Centralized Interlibrary Loan Server (ZFL Server)
CILLA
Connexion
CONTENTdm
Contract Cataloging
Cooperative Purchasing
Dewey Services
Digital Archive
Digital Gateway
Electronic Collections Online
Electronic Data Exchange
eSerials Holdings
EZproxy
FirstSearch
GGC
GoNext
GovDoc
Group Services
IDM Connector
ILLiad
Language Sets
LBS
Local holdings maintenance
NCC/IBL
NetLibrary eAudiobooks
NetLibrary eBooks
OAIster
OCLC-MARC Record Delivery
OLIB
Pakket Gespecialiseerde Bibliotheken
PiCarta
Polish List
QuestionPoint
RFID
SISIS FAST
SISIS-Elektra
SISIS-SunRise
Terminologies Service
TouchPoint
UnityUK
VDX
Web Harvester
WebJunction
WorldCat
WorldCat Basic API
WorldCat Cataloging Partners
WorldCat Collection Analysis
WorldCat Collection Sets
WorldCat Link Manager
WorldCat Local
WorldCat Navigator
WorldCat Registry
WorldCat Resource Sharing
WorldCat Search API
WorldCat Selection
WorldCat.org
xISBN
xISSN
Z39.50 Cataloging
ZPORTAL Federated Search Portal
OCLC Bibliographic Formats and Standards (HTML and PDF)
Current OCLC Technical Bulletins
E-mail support
Phone support
Fast, personal assistance is available from your regional service provider or directly from OCLC.
OCLC 1-800-848-5800 (toll-free U.S.) +1-614-793-8682 Mon.-Fri. 7 a.m.-9 p.m. (U.S. Eastern) 1200-0200 (GMT)
Nominate a support "star"
Have you had an exceptional experience when working with an OCLC staff member? Consider nominating that person for an OCLC Star Award.
The Star Award program provides libraries with an opportunity to recognize OCLC staff or OCLC Service Center Staff who have made exceptional contributions and exceeded expectations in delivering superior service to libraries.
To nominate an individual, send comments about your experience and the nominee's name to starawards@oclc.org .
More support options
View System Alerts Notices of scheduled maintenance and other service downtime
Review Known Issues Service problems awaiting resolution
Download Software Application installers, updaters, macros and more
Subscribe to news and discussion
OCLC E-mail Updates Official product announcements, feature updates, offers and more
OCLC RSS feeds Monitor product information from your newsreader or RSS-enabled Web page
Internet LISTSERVs Peer support and discussion