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What is the Interstellar Services Department?
The Interstellar Services Department (ISD) is a group of volunteers who graciously share their free time in order to assist in a variety of tasks that all go towards supporting and enriching the players experiences in the world of EVE. They answer questions from players, help hunt down and resolve problems, provide news and fiction as well as acting as good-will ambassadors throughout the community. -
What kinds of things do ISD volunteers do?
There are several branches in the program and each has its own area of interest. These vary from new player support to in game news reporters.
- Support Team and Resources (STAR) is the new player support team. They focus their attention on providing assistance to the new players of this world by greeting new players personally and giving advice through both the rookie and normal help channels which players are able to enter and get quick answers to their questions about EVE.
- Interstellar Correspondents (IC) are volunteer reporters that together act as the in-game news agency, brining all of the events, politics and wars from across EVE straight to your browser.
- Mercury (M) works closely with CCPs content division to create new fiction and stories thus enriching the fictional background of the EVE universe.
- Equipment Certification and Anomaly Investigations Division (ECAID) is the group more commonly referred to as the bug hunters. They work with CCP's QA department to test equipment and features on our test servers before these things are implemented on the live server, Tranquility.
- Yulai Archives & Record Repository Team (YARR) are the group of volunteers who help administrate and support the EVElopedia.
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Who’s eligible to participate as an ISD volunteer?
To apply for a position within ISD you need to be 18 or over and hold an active subscribed account in EVE Online. If you achieve these requirements then please fill out the online application, choosing the team that you wish to apply for and answering the questions to the best of your ability.
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What prevents volunteers from gaining an unfair advantage over other players?
Volunteers have little or no in-game abilities. They do not have access to the account information of players nor do they have the ability to create high-end items in the game. They do not receive special items or equipment for their play characters. Their actions are closely monitored and they are not privy to information that is highly confidential. -
How can I apply for the ISD?
Log in to the EVE Player website and go to the sign-up page. Due to the volume of applications received, we regret that we are unable to respond to all applicants. If your application is approved, you will be contacted with further information about interviewing and training.
