KeallHauled

Chris Keall



2degrees again a little sneaky on MTRs

I’ve got general sympathy for the Drop the Rate campaign that began yesterday, cooked up by Consumer, Tuanz and 2degrees.

Bringing onboard everyone from Federated Farmers to students to the service workers union Unite must have taken some adroit negotiating. And it gives the mobile pricing campaign political heft that could never be achieved through 2degrees’ barracking solo.

Drop the Rates is a savvy idea, smartly executed (more on the launch, and Telecom and Vodafone’s rebuttal, here).

And the campaign’s website contains a lot of straightforward information to school consumers on mobile termination rates. Everybody wants cheaper mobile calls (and data, 2degrees with your 50 cents a megabyte), and it would defintiely help business.

But, I do have to take issue with one graph featured on the site (above), which claims to show “just how bad the rip of is”.

It correctly records New Zealand’s MTR voice rate as 15 cents a minute.

And yet, 2degrees has an agreement with Vodafone that offers it a - how can I say it - different rate, along with two other very advantageous financial conditions (Vodafone did not want the deal, but it was strong armed into it by communications minister David Cunliffe during the dying days of the last government). The agreement is quite a big deal, since a majority of 2degrees' calls will terminate on Vodafone's network.

NBR’s story revealing details of the deal was ordered off this site by the Commerce Commission which said the article was a potential breach Section 100 of the Commerce Act. Other media were ordered not to republish it.

However, logic dictates that Vodafone would not have challenged 2degrees to make details of the deal public unless the rate offered to the newcomer was paying a much lower rate than 15 cents.

And it it happened to be the case that Vodafone charged MTR by the second, in a world where 2degrees bills its customers by the minute, then it would also be inaccurate to say a 20-second call incurred 60-seconds worth of MTR.

You could say that 2degrees has learnt to play hardball; a necessary skill in the rough-and-tumble world of telco politics. But it's also dreary to see a spin put on any stats. It would be much more helpful to consumers if they could see the actual interconnection rates that telcos are paying each other, in black-and-white (disingeneouly, 2degrees is calling for a wide swathe of Telecom's data to be made public; essentially all the telcos are saying it's in the public interest for all deals and data to be put on the table, except their own. Tiresome)

Meeting Telecom and Vodafone head-on
And while I'm on the subject of constructive criticism, the Drop the Rate site needs to respond to the arguments being put forward by Telecom and Vodafone, which include that the Commerce Commission can only regulate wholesale termination rates. In Australia, Telstra pocketed most of a government-regulated cut and, in fact, the ACCC recorded a slight increase in mobile call pricing. Vodafone's point man on MTR, Richard York (who incidentally was poached from the ACCC) maintains that some countries have more expensive mobile calls than others, but tht there's no corrolation between MTR and retail pricing.

Telecom and Vodafone say while their voluntary agreements, which have cut MTR from above 20 cents in 2007 (Telecom is now pushing 7 cents by 2015), are not as steep as those wanted by the commission, at least 100% of the MTR cut is passed on at retail.

The pair also claim that people would have to pay to receive calls - as per the US model - if MTR is canned altogether. I'm not saying that's a winning, or losing, argument, but it would be good to see the Drop the Rate crew meet it head on.

Comments

termination rates

You need to read the Homezone decision where Vodafone sought and obtained retail control (on a Bill & Keep basis) under the Telco Act. Apparently you are only being fed one side of the story. Also V & T clearly know what special deals they do for whom (including retail customers)- 2D obvioulsy doesn't.

[I'd like to see all deals made public where possible. I've covered the local zone deal that the Commerce Commission brokered between Vodafone and Telecom, and the voluntary local zone agreement reached between 2degrees and Telecom Wholesale, in separate articles. The specific terms of each deal weren't made public. Happy to write more about the details if 2degrees, Telecom or Vodafone want to share - CK]

what rubbish

The fixed line market uses bill and keep (and it's not just Vodafone, it's all of them) because of the kiwi share. Free local calling is a retail price that's fixed by the regulator (free) so there's no way you could launch a local calling price plan that charges anything more. Given that, BAK makes sense because the price you're billing and keeping is zero.

Rate Drop Foregone Conclusion-Except Unwanted Govt Intervention

How dumb are we in New Zealand - we have a Com Com set up to protect the consumer and competition and pricing - we pay for its experts to monitor and regulate and then allow a government to intervene.

User pays was the old catch cry - Governmne stay out of Com Coms way - unecessary intervention is killing Kiwis pricing.

Governement ignore the threats of 2 large telcos wanting to keep profiteering.

Government - take the Com Coms regulations and recommnedations and stop intervening

Otherwise appoint a new industry watchdog with regulatory powers to benefit all Kiwis who are sick of paying for a bunch of experts who are not listened to.

You may as well close Com Com down and direct all regulation to the government if you will not adopt thier independent unlobbied view .

All the Govt does is encourage lobbying to lower the cost of productivity in this country by listening to profit taking companies that increase the base costs to do business in this country compared to others.

A true productivty focused government would want to reduce the costs of communicating and operating businesses toenable them to succeed - and more of them.

Better yet increase their funding to allow them to get real research to silence silenece the two telcos who spend copious amounts on lobbyng and politicising regulation

We all wnat regualtion id the power and telco industries - theyve had their chance and blown it.

The facts are we shouldnt be paying termination rates we cant afford to.

The two telcos concerned will have to get more efficient and comptete with more new entrants - if there prices go up we have a third option now and its already cheaper on prepay - significantly so!!

Great!!!!!!!!!!!!! thats the way the world is....

We need a commercial government that stops intervening and stops listening to lobbying or we will always be hamstrung by commercial companies out to rort Kiwis.

MTR - whine, whine whine....

Kiwi's love to cut the incumbents down to size (tall poppy), Vodafone broke into the market, and is fighting just as Telecom did to retain their market share.... no they are tarnished with the dispicable incumbert brush when previously they were laudered for their fresh thinking and innovative marketing. they were your sweethearts... until 2degrees.

its a function of market size and the underlying principles that govern the NZ market, in Canada and the USA you are billed on a per minute basis (or min/sec) for both incoming and outgoing. Clearly this model is not employed in NZ as MTR are billed on a toll basis and not on a local basis (i.e you never roam in NZ). Yes i admit this is an ongoing legacy of Telecom and Bell South, so change the idealogical framework, and the MTR will be elimated altogther , and quit your complaining....

You can say you 'want' lower MTR,, and in the same breath you compare your MTR to North America - but these arguments are mutually exclusive, in NA your line is treated as a local number when you are not roaming....so that = no tolls!

The whole drop the rate

The whole drop the rate thing is probably almost entirely funded by 2degrees with Ernie Newman riding its coat tails to get more media headspace....Ask yourself what are the interests of each of the involved parties?

It is a clever move by 2 degrees as it superficially appears to place pressure on the Government to drop mobile interconnection rates... think abou this though - the whole thing also really bolsters 2degrees publicly perceived position as the mobile market underdog. The participation of the Telecommunications Users Association, Federated Farmers, the Students' Association, union Unite and the Federation of Maori Authorities (most of whom dont have two nickels to rub together to fund this or pay for a PR firm of Exceltium's stature) adds to their credibility.

That 2degrees are probably funding the entire exercise is conveniently not discussed and was hushed up at the lobby group's "launch" yesterday when the issue was rightly raised by journalists

Spinning figures is one thing, but mis-representing numbers comparing international interconnect rates, makes the group pretty questionable if not shonky.

Take their ploy of talking up countries with zero interconnect rate, they don't discuss the fact that in these countries most subscribers usually pay for BOTH incoming and outgoing SMS messages plus voice calls on some networks. Low value subscribers (like the very people 2Degrees are targetting) tend to be hit pretty hard by this approach...

The rates quoted are also grossly oversimplified The rates on the charts they were spinning on about seem to be for a 20 second call, which makes the NZ figure (which seems to be based on a per minute rate) look pretty costly. Steve Biddle on Geekzone http://www.geekzone.co.nz/sbiddle/6697 does a far more accurate job of comparing EU interconnect figures from January 2009 and paints a significantly different picture to what was talked up by these carpet baggers.

Biddle basically says that:

Using the above figures, MTR rates in New Zealand based on the current 15c per minute rate are very similar to those charged in EU countries. In some cases NZ MTR rates are even more competitive - A 3 minute call between 2 mobile numbers in Ireland would theoretically result in MTR costs of NZ$0.60c the same call in NZ is approximately NZ$0.45c.

Issues such as varying rates between carriers (e.g. in Ireland where Vodafone and O2 have interconnect rates that are slightly less than that of Meteor who were the 3rd player to enter the market) or the fact that MTR costs for Australia are also hard to accurately compare owing to have flag falls tariffs and 30c billing blocks which can't be directly compared have also been conveniently overlooked.

More seriously, In some countries MTR rates are billed on a per minute basis whilst others are billed on a per second basis. Using both on the same graph (including a per minute call in New Zealand is pretty misleading).

The whole thing reeks of a 2Degrees spin with them using a front organisation to push their own agenda......

Hey at least the drop your rates website works which is more than I can sday about 2Degrees rubber band and carboard powered effort....

Matt McCarten and Matthew Hooton

Bringing on Unite wouldn't have taken adroit negotiating. Matt McCarten is good mates with Matthew Hooton, and Matt's well known for selling his union's brand for a bit of money when it suits him. The ad spots for tax refunds, the fee paid to him for every union member he gets to join Don Brash's Kiwisaver scheme, the list goes on.

Mark my words, McCarten will be getting something out of this deal, and it will have been brokered on a personal level with Hooton.

USA MTR - bill by the minute?

In the USA, the MTR is pretty much out the picture and yes you pay for minutes incoming AND outgoing. However I think it important to point out the size of the bundles 5000 total minutes for about $USD100/month. Effectively the market has almost moved to flat plans of all you can eat for XYZ/month. The charge per minute has disappeared.

Why try to uncover all the agreements and make them public? Get rid of MTR and go flat rate, may the best SERVICE win.

Post new comment

The information entered here will appear with your comment.
Leaving this field blank will default to anonymous.

More information about formatting options